Hugh White Honda

A True Gem in the Car Sales Industry! I am writing this review two years after my first purchase from Murphy, and I just had to come back and share my experience. I recently bought a n I am writing this review two years after my first purchase from Murphy, and I just had to come back and share my experience. I recently bought a new car from him, and the reason I drove back to Hugh White Honda was for one reason: Murphy. My first interaction with him was two years ago when I bought a used car. He was so exceptional that he left a permanent impression. In a world where you often hear car sales horror stories, Murphy is a breath of fresh air. He operates with incredible integrity, honesty, and transparency. You never feel like you're being sold to; instead, you feel like he's a trusted advisor helping you make the best decision for your needs and budget. What truly sets him apart is that he genuinely wants to give the customer a great deal and make them happy. He isn't focused on the biggest commission; he's focused on creating a lifelong customer. He succeeded with me! Because of my first experience, I knew exactly who to contact when I was ready for a new vehicle, and he delivered yet another flawless, stress-free experience. Murphy is a true gem. You simply don't find sales representatives like him anymore. He is really nice, friendly, and a consummate professional. Thank you again, Murphy, for everything. Hugh White Honda is very lucky to have you! More

From initial contact to driving my new Honda Prologue off the lot, the entire buying experience turned out to be excellent! There were bumps in the road, but those were because of another dealership involved the lot, the entire buying experience turned out to be excellent! There were bumps in the road, but those were because of another dealership involved in getting me the car I wanted and because I wanted a very specific color interior/exterior color combo. BUT, my sales specialist Veronica, supported by sales managers Tyler and Mark navigated the challenges very well, answered all of my questions, and stayed in very close communication. In the end, I am more than happy and consider this the best car buying expereince I have had in more than 40 years of buying cars. They treated me like a friend, rather than simply a customer and never showed their concern for making a buck, rather their focus on making me happy! Bravo Hugh White Honda Team! More

Excellent Service and willing to work with customers to get the best deal. We came to look at a specific car, but didn't like it. Vince asked a couple of questions and pointed us to a winner! We loved get the best deal. We came to look at a specific car, but didn't like it. Vince asked a couple of questions and pointed us to a winner! We loved the car and it was a great value. We would highly, highly, highly recommend Vince and Hugh White Honda Pre-Owned. More

Disrespected. I go there for my scheduled service appointment this evening and no one is even there. I didn't even get a phone call from a service advisor lettin I go there for my scheduled service appointment this evening and no one is even there. I didn't even get a phone call from a service advisor letting me know they're shutting down early. I'll definitely find a way to call corporate and complain. This lack of communication and disrespect makes me sick. I look forward to switching to the Toyota service center next door. More

I give this dealership high marks for the overall buying experience. My sales associate, Jim Jeffers, is knowledgeable, honest, transparent and kind. No games at all. I love doing business at family-owned d experience. My sales associate, Jim Jeffers, is knowledgeable, honest, transparent and kind. No games at all. I love doing business at family-owned dealers like this one. More

Eric Holmes was knowledgeable, proffered, friendly and patient during my car buying experience! He took time to show me how all the electronics work and answered my questions! He was also very good com patient during my car buying experience! He took time to show me how all the electronics work and answered my questions! He was also very good communicating with me both pre and post sale! Thanks for making my car buying experience stress free! Great job More

Do not buy from this place. They totally ripped us off with a vehicle, taking advantage of us. They will verbally tell you one thing, then in the contract place other informatio They totally ripped us off with a vehicle, taking advantage of us. They will verbally tell you one thing, then in the contract place other information to their advantage. We bought our car with a four year loan and when I got the information from the bank, it was a 7 year loan! That meant that we are paying for an extra three years or an extra 300/month for another 36 months. Not only that, but the vehicle is nearly unusable as the brakes, transmission, exhaust system, air-conditioning and electric system were all broken within a month. Do not go here! More

Terrible went in thinking they had the car on the website no car. Secured my own financing it was a problem. Finance guy isn't making even more money from the customer. I refused to use their financing tried no car. Secured my own financing it was a problem. Finance guy isn't making even more money from the customer. I refused to use their financing tried to charge extra grand because of it, and I refused. They refused to sell me a car because of it. Thats fine dealerships are a dime a dozen. Got my car w my financing no problem. Wont go back there! Honda Marysville is wonderful highly recommend! More

Our Salesman he was great! Our service was good. Very nice guy. I will be back for my next SUV. Our service was good. Very nice guy. I will be back for my next SUV. More

They never responded to my inquiry. , not a single word. but they bombarded me with emails of high priced ued vehicles I had no interest in, nor asked about. , not a single word. but they bombarded me with emails of high priced ued vehicles I had no interest in, nor asked about. More