Humble Hyundai

Excellent service Service person awesome Meya Stamper very professional my car is fixed at a perfect time 👍 very professional my car is fixed at a perfect time 👍 More

I've been dealing with significant frustration over the past two years at Humble Hyundai regarding my 2016 Sonata's oil consumption issue. Initially working with a service advisor who was later terminated past two years at Humble Hyundai regarding my 2016 Sonata's oil consumption issue. Initially working with a service advisor who was later terminated only added to the problems. Despite diligently participating in an oil consumption test, I was shocked to be told in October that I needed to restart the process due to its duration. The dealership's communication has been consistently misleading, promising steps like combustion cleaning and engine replacement if the issue persisted, only to backtrack later. After leaving my car with them for 13 days, I called for an update and was informed by Richard that I needed a new engine, but the claim was never submitted. The cost estimate provided, exceeding eight thousand dollars, was disheartening. The lack of transparency and failure to honor commitments have severely impacted my perception of this dealership's integrity and customer service. I regretfully conclude that I cannot recommend Humble Hyundai to others based on my experience. The miscommunication, unfulfilled promises, and lack of honesty from the service department have left me with a sense of betrayal. This ordeal has tarnished my view of Hyundai as a brand, and I am now reluctant to consider another purchase from them in the future. More

Absolutely the worst customer service in service, service manager Richard is unprofessional. Told my daughter drove into a ditch, and flood her car that’s why the faulty engine had water in it, absolutely z manager Richard is unprofessional. Told my daughter drove into a ditch, and flood her car that’s why the faulty engine had water in it, absolutely zero damage to the car. After months without any communication on the vehicle without us calling repeatedly, engine replaced under warranty, no rental. Daughter leaves and realizes her vehicle windshield is cracked, call immediately, Richard claims he will check the video, never receive a call. Call to follow up, she needs to bring the car by for him to look at, he claims it’s a rock chip. Called the GM at the sister store, doesn’t return phones calls or text communication system they utilize. Will never, ever utilize dealership or service again!!! Buyers, please feel free to reach out to me. More

The salesman, Tanner, was slick and sneaky when closing out deal. As we waited for the car to be cleaned and handed over to us, he gave us a huge piece of paper that contained answers he wanted us to to us out deal. As we waited for the car to be cleaned and handed over to us, he gave us a huge piece of paper that contained answers he wanted us to to use on his rating/review. In return, he promised to give us $100. He even shook our hands. That was a scam. It’s been over 6 months, and we still don’t have the $100. He has probably done this many times. Now he has been promoted! Beware! More

Buyer beware. All the usual tricks and deceptions. They say one thing and do another. High Pressure, sneaky, lots of back and forth, lots of different salesmen, th All the usual tricks and deceptions. They say one thing and do another. High Pressure, sneaky, lots of back and forth, lots of different salesmen, the manipulation of numbers is constant. More

Rude salesman, rude, service manager, and a general manager, who won’t take my calls: not a good experience with these people. manager, who won’t take my calls: not a good experience with these people. More

NO LOANER CARs, even when they can't find the problem. Negative Nancy service department and not welcoming at all. Makes me feel like they are just annoyed at my need to have a vehicle that works. Seems t Negative Nancy service department and not welcoming at all. Makes me feel like they are just annoyed at my need to have a vehicle that works. Seems they can't do much here. Save yourself and don't buy a Hyundai if you expect good, pleasant service. Under 25,000 miles and nothing but problems. Electronics (ac, radio, wipers, windows, lights,) intermittently work. Key sticks in starter. More

They are unscrupulous people, add money into buyers fees for xxxxxxxx you think your getting free. Buyer Beware of salesman Gerson Lopez, total crook...Go to Sterling Mccall Honda for honesty for xxxxxxxx you think your getting free. Buyer Beware of salesman Gerson Lopez, total crook...Go to Sterling Mccall Honda for honesty More

BUYER BEWARE! !! Had a vehicle advertised on website that I inquired about that Frank, the salesperson that called said wasn’t available for purchase. Said he had o !! Had a vehicle advertised on website that I inquired about that Frank, the salesperson that called said wasn’t available for purchase. Said he had other vehicles for sale that were several thousands of dollars more. SCAM ARTISTS! More

I was a first time buyer that purchased a used car here I told them what I wanted and what I was looking for and Ibra helped me out with a car very friendly and even helped me above and beyond by helping me told them what I wanted and what I was looking for and Ibra helped me out with a car very friendly and even helped me above and beyond by helping me with Insurance issues I had offered snacks while I waited and more it was very helpful and very friendly. More