Humble Hyundai is not trustworthy. I love the car but can't trust them to perform maintenance services. My engine qualified for a recall. I was expecting a new engine as recalls replace the defective part with a new part. I was told it would take two weeks. It took four. The dealer informed me I received a "refurbished" engine. I asked for documentation as to how many miles the "refurbished" engine had. They refused to provide that. For all I know I exchanged an engine with 100,000 miles with one that has 200,000. Worse, they may have just "fixed" the first engine hoping that would "solve" the issue. The point is I don't know and they won't say. Imagine the conversation I will have with another dealer or buyer when it comes time to sell or trade in my vehicle. My odometer says 106,000 miles but since this isn't the original engine I don't know the true mileage. I don't see a buyer giving me any value for my car after that conversation.
I heard from the dealership with 15 minutes of writing a negative Facebook review. I was promised documentation from them stating I received a new engine within 24 hours. Five months later I still haven't received anything. And to kick me while I was down, they installed two new tires because they ran over nails during a test drive. Ok, good service there. Except one of the new tires developed a bulge on the side on my way home. Instead of taking it back, I went to my regular mechanic and paid for a new tire for $115. I'd rather pay than trust them with "free" warranty work.