Humble Hyundai

Absolutely the worst customer service in service, service manager Richard is unprofessional. Told my daughter drove into a ditch, and flood her car that’s why the faulty engine had water in it, absolutely z manager Richard is unprofessional. Told my daughter drove into a ditch, and flood her car that’s why the faulty engine had water in it, absolutely zero damage to the car. After months without any communication on the vehicle without us calling repeatedly, engine replaced under warranty, no rental. Daughter leaves and realizes her vehicle windshield is cracked, call immediately, Richard claims he will check the video, never receive a call. Call to follow up, she needs to bring the car by for him to look at, he claims it’s a rock chip. Called the GM at the sister store, doesn’t return phones calls or text communication system they utilize. Will never, ever utilize dealership or service again!!! Buyers, please feel free to reach out to me. More

The salesman, Tanner, was slick and sneaky when closing out deal. As we waited for the car to be cleaned and handed over to us, he gave us a huge piece of paper that contained answers he wanted us to to us out deal. As we waited for the car to be cleaned and handed over to us, he gave us a huge piece of paper that contained answers he wanted us to to use on his rating/review. In return, he promised to give us $100. He even shook our hands. That was a scam. It’s been over 6 months, and we still don’t have the $100. He has probably done this many times. Now he has been promoted! Beware! More

Buyer beware. All the usual tricks and deceptions. They say one thing and do another. High Pressure, sneaky, lots of back and forth, lots of different salesmen, th All the usual tricks and deceptions. They say one thing and do another. High Pressure, sneaky, lots of back and forth, lots of different salesmen, the manipulation of numbers is constant. More

Rude salesman, rude, service manager, and a general manager, who won’t take my calls: not a good experience with these people. manager, who won’t take my calls: not a good experience with these people. More

NO LOANER CARs, even when they can't find the problem. Negative Nancy service department and not welcoming at all. Makes me feel like they are just annoyed at my need to have a vehicle that works. Seems t Negative Nancy service department and not welcoming at all. Makes me feel like they are just annoyed at my need to have a vehicle that works. Seems they can't do much here. Save yourself and don't buy a Hyundai if you expect good, pleasant service. Under 25,000 miles and nothing but problems. Electronics (ac, radio, wipers, windows, lights,) intermittently work. Key sticks in starter. More

They are unscrupulous people, add money into buyers fees for xxxxxxxx you think your getting free. Buyer Beware of salesman Gerson Lopez, total crook...Go to Sterling Mccall Honda for honesty for xxxxxxxx you think your getting free. Buyer Beware of salesman Gerson Lopez, total crook...Go to Sterling Mccall Honda for honesty More

BUYER BEWARE! !! Had a vehicle advertised on website that I inquired about that Frank, the salesperson that called said wasn’t available for purchase. Said he had o !! Had a vehicle advertised on website that I inquired about that Frank, the salesperson that called said wasn’t available for purchase. Said he had other vehicles for sale that were several thousands of dollars more. SCAM ARTISTS! More

I was a first time buyer that purchased a used car here I told them what I wanted and what I was looking for and Ibra helped me out with a car very friendly and even helped me above and beyond by helping me told them what I wanted and what I was looking for and Ibra helped me out with a car very friendly and even helped me above and beyond by helping me with Insurance issues I had offered snacks while I waited and more it was very helpful and very friendly. More

I rated this dealership poorly because they are not ethical. Please do not use this dealership. Car was damaged while being serviced. They would not pay for the damage. ethical. Please do not use this dealership. Car was damaged while being serviced. They would not pay for the damage. More

Buyer beware. This is a very devious, unscrupulous dealership. Charged over $2000 in bogus warranties, nitrogen in tires, paint protectant (Auto Butler). They refu This is a very devious, unscrupulous dealership. Charged over $2000 in bogus warranties, nitrogen in tires, paint protectant (Auto Butler). They refuse to take these charges off and say everyone is charged. The rebates are added to the price of the car then taken off. This makes no sense. Read every piece of paper shoved at you by Wilder V. (the financial person) before you sign the contract. We paid several thousands over the price we agreed upon. New car buying should be an exciting experience, not a total disaster. Steer clear of the shady business practice of Humble Hyundai. Scrutinize everything carefully before you sign a contract with Humble Hyundai. This has been the most disastrous new car buying experience ever. More