Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Humble Hyundai
Humble, TX
1,037 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,037 reviews
January 25, 2023
I rated this dealership poorly because they are not ethical. Please do not use this dealership. Car was damaged while being serviced. They would not pay for the damage. ethical. Please do not use this dealership. Car was damaged while being serviced. They would not pay for the damage. More
by Asus
Employees Worked With
Richard Horzek and John Kay
Helpful October 31, 2022
Buyer beware. This is a very devious, unscrupulous dealership. Charged over $2000 in bogus warranties, nitrogen in tires, paint protectant (Auto Butler). They refu This is a very devious, unscrupulous dealership. Charged over $2000 in bogus warranties, nitrogen in tires, paint protectant (Auto Butler). They refuse to take these charges off and say everyone is charged. The rebates are added to the price of the car then taken off. This makes no sense. Read every piece of paper shoved at you by Wilder V. (the financial person) before you sign the contract. We paid several thousands over the price we agreed upon. New car buying should be an exciting experience, not a total disaster. Steer clear of the shady business practice of Humble Hyundai. Scrutinize everything carefully before you sign a contract with Humble Hyundai. This has been the most disastrous new car buying experience ever. More
by Chris
Employees Worked With
Wilder Vasque
September 10, 2022
xxxxxxxx. Refused to honor the fact I had my own financing set up with my credit union. Spewed some xx that their financing gave a better APR. A blatant lie. Refused to honor the fact I had my own financing set up with my credit union. Spewed some xx that their financing gave a better APR. A blatant lie. More
by Greatbritn
Employees Worked With
Heath, and Wilder
August 22, 2022
A follow-up to a review I posted several days ago. A 2016 Dodge Challenger that I had agreed to pay the full price of $19,995 was supposedly sold. The car is back on the website but for the price it s A 2016 Dodge Challenger that I had agreed to pay the full price of $19,995 was supposedly sold. The car is back on the website but for the price it says PLEASE CALL FOR PRICE. All I can say about this joint is BUYER BEWARE!!!!!!!!!,,! More
by larrybaja
Employees Worked With
Leo Lopez
July 29, 2022
People are nice, but don't ever go here. For a single loan check, they ran 6 separate hard inquiries on me, and now I have to dispute 5 of them. Never coming back. For a single loan check, they ran 6 separate hard inquiries on me, and now I have to dispute 5 of them. Never coming back. More
by Anonymous User
Employees Worked With
Not Available
July 19, 2022
SERIVICE DEPARTMENT! !!! did a xxxx poor job for the second time, i had marked what needed to be done after receiving my truck back all my markings were still in the same !!! did a xxxx poor job for the second time, i had marked what needed to be done after receiving my truck back all my markings were still in the same exact place/parts, tire rotation I asked and was charged but never rotated, oil change and coolant flush looked like it was done from a child, spills everywhere don't know who's in charge of that department but sure needs to stay on top of his crew, More
by ruizedgar533
Employees Worked With
N/A
June 22, 2022
My sale was flawless! However, their service department is the worst I have ever dealt with! Voicemail EVERY time you call! NO return calls!! They replaced a faulty transm However, their service department is the worst I have ever dealt with! Voicemail EVERY time you call! NO return calls!! They replaced a faulty transmission and the car overheated 10 minutes from the dealership, an no A/C. Calling/texting still to find out what’s going on! Communication is an integral part of a service department and they need to learn this if they want to stay in business!! More
by Dayna
Employees Worked With
Richard, Kristen cashier and operator
November 01, 2021
I purchased a new Hyundai Elantra in 2018 and decided I was going to look into a new vehicle. I wanted to stay with Hyundai because my Elantra was great and I love their 5year/60K warranty, saves me money was going to look into a new vehicle. I wanted to stay with Hyundai because my Elantra was great and I love their 5year/60K warranty, saves me money buying an extended warranty. I went wanting to look at the Hyundai Tucson and found one I really liked. I had already went to my bank and was pre-approved, so i knew i had a budget and although the sticker price on this was a little over i felt it was doable. The salesman Gabriel came out to speak with me and i explained my tight budget and although we looked at a couple others, the first one was the only one in my range and he knew what that range was. I drove the car and then went in to put numbers together, after being at the lot for almost 2 hours he has the offer and turns it around to me and magically the vehicle price has now increased 3K far out of my budget. I was so upset and when i told him the numbers werent right he didnt say anything, i had to go out to the car and look at the sticker price before he told me it was a mark up due to the market. I told him i felt they were being dishonest and false advertisement. His General Sales mgr. Shon Mireles came out and was rude and told me every dealership was doing this. He would not work with me at all. I told him, had either the salesman told me at the moment we were discussing price or the sticker price been different i would have walked out of the parking lot because that was out of my range. My time is valuable, i live an hour from the dealership and have a family and home to care for. I wanted to stay in the Hyundai family but ended up buying a Honda, no hidden prices, no lies, honesty. By the way 4 days later the salesman called me and said he found a car with a black interior and talked the Mgr into letting me purchase at sticker price. I told him i had already purchased another car and would not ever buy from them again. More
by pennypitre
Employees Worked With
Shon Mireles, Gabriel
August 24, 2021
My service adviser today was Chris. Truly awesome guy. He took time out to teach me how to read the spec sheet for my alignment. Wait...not just how to read the specs but a total lesson on wheel alignme He took time out to teach me how to read the spec sheet for my alignment. Wait...not just how to read the specs but a total lesson on wheel alignment and tires. I really appreciated this. Also shouts out to my tech Ceasar. My car is performing great. You guys rock!! More
by Jocieta
Employees Worked With
Chris, Ceasar
