Hunt Chrysler Center

While the service manager was polite, I would not recommend your shop to anyone. There was a week wait just to get my car in. I thought there was a catalytic converter issue because the car was ru recommend your shop to anyone. There was a week wait just to get my car in. I thought there was a catalytic converter issue because the car was running extremely sluggish and there was a strong sulfur odor. The service manager called and said that the code only showed a spark plug issue. He said that all four plugs were cracked... at just over 35k miles. Knowing that plugs should be replaced around 80k miles, I questioned this. He said the factory plugs were likely defective which is concerning. The labor cost of $300 is outrageous to replace 4 plugs but I couldn't wait any longer to get my car fixed so I had to pay that. I won't use your service center again and I will be certain that my friends and colleagues are aware of my experience. More

FREINDLY HELPFUL SALES STAFF GOT A GREAT DEAL ON A 2023 DODGE CHALLENGER. SALESMAN MARTELL DUNN WENT THE EXTRA YARD FOR ME. AFTER THE SALE HE SPENT ALOT TIME HELPING ME SET UP ALL OF THE SOFTWARE ON THE DODGE CHALLENGER. SALESMAN MARTELL DUNN WENT THE EXTRA YARD FOR ME. AFTER THE SALE HE SPENT ALOT TIME HELPING ME SET UP ALL OF THE SOFTWARE ON THE CAR. I HAVE BOUGHT MANY NEW CARS OVER THE YEARS THIS IS THE FIRST TIME I WAS COMPLETELY SATISFIED WITH THE DEAL AND THE SALE STAFF - HIGHLY RECOMMEND DOING BUSINESS WIH HUNT CHRYSLER More

We bought out 2019 RAM 3500 at Hunt Chrysler in Franklin, KY and I take it there for service even though it is 45 minutes from home. . I took it in for an oil change and a recall on the high pressure fuel pu KY and I take it there for service even though it is 45 minutes from home. . I took it in for an oil change and a recall on the high pressure fuel pump today, 9/12/23. When I scheduled the appointment by phone, I asked how long it would take since I had a 1:00 art lesson (already paid for, no make ups) and he told me, “If you get it here by 8:00, we’ll have you out by 10:00.” I arrived at 7:30 and waited patiently until 11:00. Then I went to the service desk to see how things were coming along. My truck was in the shop but no one was working on it. The dark-haired guy at the service desk (not Cameron) walked back to check and came back saying it would be another 30 minutes. I waited another hour. At noon, I inquired again. Cameron at the service desk said, “Who told you it would be ready in 30 minutes? That fuel pump recall takes about 4 hours and then they have to test drive it.” My truck was finally finished at 3:00. My complaint is not with the work done. It is that I was told twice an inaccurate time. If I had known it took that long, I would have arranged to leave it overnight. I am disappointed in their customer service and feel like I was given the run around… and answers with no thought behind the.m. More

10/10 Recommend this dealership for all your needs. Ask for Brigette Crawford, she will go above and beyond to make sure you are taken care of. couldnt ask for better service. Ask for Brigette Crawford, she will go above and beyond to make sure you are taken care of. couldnt ask for better service. More

Brigette is gone above and beyond helping me with this car purchase. She’s amazing. car purchase. She’s amazing. More

I have worked with a few sales people here over the years. Brigette Crawford was my latest. Excellent service and went above and beyond as always. Thanks again for the great deal! years. Brigette Crawford was my latest. Excellent service and went above and beyond as always. Thanks again for the great deal! More

Great dealership. HORRIBLE and incompetent service “workers”. They have attitudes and act like THEY are doing you a favor by (what they consider) “fixing” your vehicl HORRIBLE and incompetent service “workers”. They have attitudes and act like THEY are doing you a favor by (what they consider) “fixing” your vehicle after spending thousands of dollars on something we had to take back 3 times because their first “attempt” broke after a day or they lose pieces that you brought it there with and just so happen to be “missing” when you go to pick it up. Do Not recommend. AT ALL! More

I can't say enough good things about Brigette Crawford. She had been looking for me a new ride, she went above & beyond! She actually drove it to my business for me to see & test drive! She gave me a fair She had been looking for me a new ride, she went above & beyond! She actually drove it to my business for me to see & test drive! She gave me a fair trade, was very informative & still answering questions I have about the vehicle. I'm very happy with my JEEP WAGONEER! I would highly recommend Brigette. give her a call! She won't disappoint! More

We had the privilege of having Bridgette Crawford as our sales person. She was excellent! She shared information necessary to operate our Jeep and made sure we received the website - so all information cou sales person. She was excellent! She shared information necessary to operate our Jeep and made sure we received the website - so all information could be gotten to help explore our new Jeep. Bridgette was professional and knowledgeable. We were lucky to have her / she is happy in her work. Thank you Bridgette! More

Awesome people and great service! ! I was placed in the perfect truck. It looked brand new being a used truck and my customer service rep handled me very well. She was very knowledgeab ! I was placed in the perfect truck. It looked brand new being a used truck and my customer service rep handled me very well. She was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. More