
Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
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I have purchased 11 new vehicles over 8 years and this by far was the absolute worst experience I have ever had the displeasure of experiencing. I wanted to pay cash for a jeep patriot and pick it up in 5 da far was the absolute worst experience I have ever had the displeasure of experiencing. I wanted to pay cash for a jeep patriot and pick it up in 5 days. I got the complete run around from these clowns. For some odd reason me paying cash had to be approved. Everyone I talked too talked over me and did not listen. How many times did I have to say I did not need financing? Well atleast 10 because no one listens. How many times was I told I do not matter? In many ways atleast 5.They basically treated me like trash because I was not there to pick up the vehicle TODAY. They stated we have customers here now and your not. I ended up purchasing from Van Nuys Dodge along with another new vehicle that my son happen to see Van Nuys was a good dealer and took the very little time required to complete the deal. Do yourself a favor if you want to be treated like a human being and be heard do not buy a vehicle from Huntington Beach Dodge. The whole experience was a nightmare.How can you screw up a easy cash deal. I wire you the money and pick up the vehicle in 5 days. Why is that so difficult? Why did the sales manager Sean pass me off to a new sales person that had no clue about anything? Because they don't care.If you want more information on this horrible dealer email me @kenronni@yahoo.com. if you want first class service and a great experience call Dennis Dillon Dodge and have your vehicle delivered they have the best prices in the country and will make any transaction easy and take the time to LISTEN to your needs. I purchased a 2012 Charger R/T and a 2014 2500 Ram and had them delivered from Dennis Dillon both flawless transactions. More
I just purchased a new Grand Caravan from HB Dodge and was helped by Greg Paulus. I called the night before with some questions regarding an online ad. Greg was very helpful on the phone, took my number, was helped by Greg Paulus. I called the night before with some questions regarding an online ad. Greg was very helpful on the phone, took my number, looked into my inquiries and called me back quickly with answers. He was very low pressure and I went into the dealer today to test drive the Caravan. Again, Greg was helpful, knowledgeable, and low pressure. There was no BS. The sales manager and financing staff were equally helpful and the price of the vehicle was lower than I believe I would've gotten elsewhere. In addition, the process today was very speedy. Once we agreed to terms, they told me I'd be gone in no time and I really was. Would highly recommend this dealership and Greg and would definitely purchase from here again. More
Dan and the whole crew at HB Jeep made my buying experience relaxed and exciting. Love my Jeep so far! Great selection and easy process overall. Fast paperwork and friendly service! Lee Nichol experience relaxed and exciting. Love my Jeep so far! Great selection and easy process overall. Fast paperwork and friendly service! Lee Nicholson More
The staff and Huntington Beach Chrysler Dodge Jeep Ram were there to greet me as soon as I got onto the lot. The staff weren't pushy at all. It seemed like all they were interested in was making me happ were there to greet me as soon as I got onto the lot. The staff weren't pushy at all. It seemed like all they were interested in was making me happy. They gave me all of the information I asked for and provided me with service that people should expect. The staff weren't trying to convince me to get something I wasn't asking for. I told them what I was looking for and they were willing to show me everything they had that fit my needs. Once I found and test drove what I liked, the purchase was a breeze. Staff were extremely nice during the whole process. I couldn't have asked for a better experience. More
this was honestly the best experience I've ever had buying a car I would recommend this dealership to anyoneit was the first time a Salesman said he can do something and really did what he said I am ve buying a car I would recommend this dealership to anyoneit was the first time a Salesman said he can do something and really did what he said I am very pleased I'm probably would not go anywhere else to buy a car More
Absolutely pleasant buying experience, no wonder the customer service rating at this dealership is so high! Thank you Shawn and Jerry for everything, I love my new Journey! customer service rating at this dealership is so high! Thank you Shawn and Jerry for everything, I love my new Journey! More
Michael and Travis were awesome to deal with, and made this the easiest and most satisfying new car purchase experience I have had in the last 40 years! Their knowledge, attitude and straightforward mann this the easiest and most satisfying new car purchase experience I have had in the last 40 years! Their knowledge, attitude and straightforward manner was truly refreshing! More
The staff was very helpful and friendly. I usually hate buying a car, but, overall, I had a very good buying experience. I don't think I could have ended up with a better car at a better price. When it's buying a car, but, overall, I had a very good buying experience. I don't think I could have ended up with a better car at a better price. When it's time for me to buy another vehicle, I will definitely visit Patrick at HB Jeep. More
Amazing experience! The process overall was easy and quick and everyone that helped out was very friendly! I would recommend this dealership and employee to anyone looking to buy a car of any make or mo quick and everyone that helped out was very friendly! I would recommend this dealership and employee to anyone looking to buy a car of any make or model! They were such a big help and Bobby Webb made the process so very simple! Simply amazing! More
We have bought 2 cars from this dealership and from Dan. this time we also worked with his helper -- Noah. they are both the nicest, kindest sales people we have ever dealt with. they were not high pressu this time we also worked with his helper -- Noah. they are both the nicest, kindest sales people we have ever dealt with. they were not high pressure but they did their job because we bought the cars. They were very knowledgeable about the products. We love this dealership for their prices. Absolutely the best around. My husband did his homework and we kept coming back to this dealership. The new facilities are so nice and welcoming. Another great addition to the dealership is the walk through with the techs. NICK -- gave us a tour of the whole store and what it has to offer. He was so patient and answered all of our questions. Then when we got the car he walked us through the whole car -- never rushing us. We totally felt comfortable with the car when we left. We couldn't be happier with our whole experience with buying our car. Again -- Dan, Noah and Nick were amazaing. Johnny the asst sales mgr is always a joy to meet with -- he is very personable and easy to work with. I can't say enough great things about the staff and the dealership. Thanks again -- The Ferraro Family Buena park, ca More