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Huntington Beach Chrysler Dodge Jeep RAM

Huntington Beach, CA

4.4
1,359 Reviews

16701 Beach Boulevard

Huntington Beach, CA

92647

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Showing 1,359 reviews

March 24, 2014

I have purchased 11 new vehicles over 8 years and this by far was the absolute worst experience I have ever had the displeasure of experiencing. I wanted to pay cash for a jeep patriot and pick it up in 5 da More

by kjminasian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean and Josh
Feb 09, 2015 -

Huntington Beach Chrysler Dodge Jeep RAM responded

kjminasian-The Dealership Management apologizes for your poor experience. We sell several thousands of new vehicles each year, many thousands of used vehicles each year and service over 30,000 vehicles annually making a very great majority of our customers happy. We try very hard to make everybody happy. We are #1 in CA and #3 in USA for a reason: clear, transparent and easy sales processes that facilitate buying and servicing vehicles. Additionally, we hold a high Customer Satisfaction rating with Chrysler and are an Accredited Member of the BBB with an A+ rating. If you have any issues with the dealership that need addressing, please contact Pete Shaver, General Manager, on his cell 818-585-5135.

March 18, 2014

I just purchased a new Grand Caravan from HB Dodge and was helped by Greg Paulus. I called the night before with some questions regarding an online ad. Greg was very helpful on the phone, took my number, More

by pinky2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Paulus
March 17, 2014

Dan and the whole crew at HB Jeep made my buying experience relaxed and exciting. Love my Jeep so far! Great selection and easy process overall. Fast paperwork and friendly service! Lee Nichol More

by leenicholson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Powers
March 14, 2014

The staff and Huntington Beach Chrysler Dodge Jeep Ram were there to greet me as soon as I got onto the lot. The staff weren't pushy at all. It seemed like all they were interested in was making me happ More

by Bird2174
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Williams, Product Specialist; Jerry Fontaine
March 11, 2014

this was honestly the best experience I've ever had buying a car I would recommend this dealership to anyoneit was the first time a Salesman said he can do something and really did what he said I am ve More

by cscott3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Sammons
March 10, 2014

Absolutely pleasant buying experience, no wonder the customer service rating at this dealership is so high! Thank you Shawn and Jerry for everything, I love my new Journey! More

by starfall71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, Jerry, Samir
March 10, 2014

Michael and Travis were awesome to deal with, and made this the easiest and most satisfying new car purchase experience I have had in the last 40 years! Their knowledge, attitude and straightforward mann More

by Stearman94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael and Travis Sorenson
March 06, 2014

The staff was very helpful and friendly. I usually hate buying a car, but, overall, I had a very good buying experience. I don't think I could have ended up with a better car at a better price. When it's More

by mchavez1012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Sammons
March 04, 2014

Amazing experience! The process overall was easy and quick and everyone that helped out was very friendly! I would recommend this dealership and employee to anyone looking to buy a car of any make or mo More

by Kennedyneubauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Webb
February 28, 2014

We have bought 2 cars from this dealership and from Dan. this time we also worked with his helper -- Noah. they are both the nicest, kindest sales people we have ever dealt with. they were not high pressu More

by ld1ferraro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Powers and Noah
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