Huntington Beach Chrysler Dodge Jeep RAM

This company has owed my $30k for over two weeks. I sold them my car and they are dragging their feet paying me, meanwhile they are trying to sell the car. I sold them my car and they are dragging their feet paying me, meanwhile they are trying to sell the car. More

I would avoid this dealership at all costs. I purchased a 2022 Jeep Wrangler Sahara Unlimited from this dealership. I had a decent experience at the dealership on the day pf purchase. The adver I purchased a 2022 Jeep Wrangler Sahara Unlimited from this dealership. I had a decent experience at the dealership on the day pf purchase. The advertised price was not the sale price because of the addons. They added a KARR security system that I did not want. They did adjust the price down substantially on this system after I told them it was a deal breaker and I was leaving. My experience has been miserable since the my purchase. I wanted to pay cash and was told that I needed to finance it with Stellantis and that if I paid it off before the first payment was due that there would be no interest charged, this was a lie. When I paid it off 5 weeks after the purchase I paid an additional $300 in interest. I was also told that there was a 30 day warrantee on the entire vehicle. When I got it home and went tp program the Homelink the system didn't work. When I called the dealership to have this repaired Chris in used car service was very helpful, but did tell me that if I brought it in I would be charged for the repair. Calls to my salesman Juan and finance person Sam have gone unanswered. Although I have not had any other issues with the vehicle I regret purchasing it from HB Chrysler, Dodge, Jeep, RAM. I think that their deceptive tactics are part of their business model. Make the sale at all costs then ignore the customer when they try to address an issue after the sale. More

This dealership rocks I was really impressed with the professionalism of the sales person who helped me Danny V. He was very knowledgeable, professional and made time an essence. I’ll ensure to refer fri professionalism of the sales person who helped me Danny V. He was very knowledgeable, professional and made time an essence. I’ll ensure to refer friends and family to this dealership and return as a future customer. More

Untrustworthy and Poor Communication We recently had a very disappointing experience with HB while trying to purchase a used vehicle. We had been in touch with a salesman named Mike about a car we were a very disappointing experience with HB while trying to purchase a used vehicle. We had been in touch with a salesman named Mike about a car we were seriously interested in and were planning to pay cash for. Since we live several hours away, I called ahead to let him know we were on our way. He said, “Great, I’ll move it out, wash it, and charge it since you’re coming a long way.” When we arrived, none of that had been done. Still, we brushed it off thinking they might have been busy. We checked out the car and initially liked it, but when we started it, the A/C didn’t work. We checked the fuse—no issue there. We told the salesman we couldn’t buy the car if the A/C didn’t work. He suggested we do the paperwork and he’d include a due bill so we could pick the car up later after it was fixed. Instead, we offered a reasonable alternative: fix the A/C, and we’d return with cash to buy it. That’s when things went south. Mike said the price would go up because the broken A/C “wasn’t reflected in the ad.” I pointed out that the ad clearly said the car had A/C. We left. About 15 minutes later, a manager called to follow up and simply repeated what Mike had already said. I told my husband I was no longer comfortable buying the car, but he still liked it. The next day, I heard from two different managers—one by phone, the other by text. The one on the phone asked about the issue, and I explained our disappointment. He asked if we’d still be interested if it were fixed. I said yes, but he needed to call my husband. He said he would. The manager who texted also promised to call. Neither of them ever followed through. This experience left us feeling misled and undervalued as potential customers. Poor follow-through, unclear pricing, and broken promises are major red flags. I would not trust this dealership and would not recommend them to others. More

Dishonest Bait-and-Switch Tactics I called this Jeep dealership to inquire about a used car they had advertised. I was told over the phone that the vehicle was still available, so I made the trip to see dealership to inquire about a used car they had advertised. I was told over the phone that the vehicle was still available, so I made the trip to see it in person. When I arrived, I found out the car had actually been sold two days earlier. This was not just a one-off mistake—while I was there, I met other customers who were told the same thing about different vehicles. It's clear they’re using these ads just to lure people in and try to push other cars instead. This kind of dishonest practice is incredibly frustrating and a waste of time. If you're considering visiting this dealership, be very cautious and don't trust what they say over the phone. More

Instead of anticipated phone call from finance, we were told car was no longer available. Frame damage or wiring issue, we were told both. This was a day after the inspection. Bottom line, car was sold told car was no longer available. Frame damage or wiring issue, we were told both. This was a day after the inspection. Bottom line, car was sold out from under us, we were lied to and all General Manager Mike could say was 'sorry we did not communicate correctly'. Absolute absurd experience. Cannot believe how inept this dealership is, top to bottom. Ridiculous! Only you can make yourself average Mike. Please decide to do better! More

Staff was courteous and they answered all my questions. It was a pleasure doing business with them. It was a pleasure doing business with them. More

Great service and friendly attitude with costumers! And helpful , will definitely come again , Luis Aguirre 👍 And helpful , will definitely come again , Luis Aguirre 👍 More

From the moment we walked on the lot, we felt welcomed. All of the staff we encountered with were friendly and attentive to our needs. We knew which vehicle we wanted to purchase and they were able to hav All of the staff we encountered with were friendly and attentive to our needs. We knew which vehicle we wanted to purchase and they were able to have it ready to take home in a timely manner. The entire process was smooth and stress-free from sales to financing the car. More

Kash was amazing. Kept us taken care of throughout the whole process. Ask for him. Kept us taken care of throughout the whole process. Ask for him. More