Huntington Beach Chrysler Dodge Jeep RAM

Lots of customer service issues would NOT buy a car from this dealer again. Left messages and have received zero response. Still waiting.... finance added a warranty which she led me to believe since I was this dealer again. Left messages and have received zero response. Still waiting.... finance added a warranty which she led me to believe since I was tier1 it was part of the perks. Their $4500 mandatory package is BS. Went for the $20,200 price and left with car being $30,000 after all the extras they added. NOT a happy customer at all. Will be submitting to BBB More

Purchased a Jeep Wrangler JL from this dealer. My experience in whole was the worst ever experience. I'm a huge fan of Mopar. Probably, I've owned every single model over the last 25 years. The Sales experience in whole was the worst ever experience. I'm a huge fan of Mopar. Probably, I've owned every single model over the last 25 years. The Sales guy, finance team and service must be below par. Young sales guy, well..... nothing you can say about him. He was trained that way(being very shady). Finance manager, Ahmad Sabbagh, is darker than shady. Went into the deal with Capital One approval, he said he can offer a better deal. All of BS when he takes on all extra items that you don't need for a high price with the idea that it's good for the car. 10 words or less, the word that comes into my mind is " THIEF". Off road guys at the dealer is another issue. This guy named Mike Rice, sweet talker shady guy. The worst places do upgrades. Dealer screwed me with extra charge and when I complained to return the car back to the dealer, Ahmad Sabbagh replaced the deal with parts that's super expensive for what you can buy from other after market resellers. What's even worse is how they installed the parts. Mike said " All our work and parts come with lifetime warranties". I've never seen a dealer endorse guys doing this kind of crappy installs. See picture below for the kind of work they do. $3 switch under dash for LED light bars, It doesn't even work right!!!! 10 words are less, MAKE SURE TO TAKE AN ATTORNEY TO HELP YOU DEAL, IF YOU HAVE CHOICE, GO BUY FROM ANOTHER DEALER!!!!!! I'M GIVING THEM 1 STAR FOR BOTH, IF i HAD THE CHOICE, IT WOULD BE NEGATIVE 5 STARS. BE CAREFUL!!!!! More

This dealer ship is the best , they got me my dream car with low credit and low down payment . They will work with you . Thank you guys with low credit and low down payment . They will work with you . Thank you guys More

False Ads Don't waste your time going there, the new thing they got going on is they do dealer discounts of $5000 to $6500, but in their ads it says dealer inst Don't waste your time going there, the new thing they got going on is they do dealer discounts of $5000 to $6500, but in their ads it says dealer installed accessories sold at added cost, well they don't specify the extras or the cost, and guess what? every car and truck has dealer installed accessories including GPS so they want $4995 for that and will not even produce that car or truck on ad until you agree to pay it, they try and only show you cars and trucks on the front lot and have these so called ad cars and trucks stashed on other lots far from the dealership views, only push the ones on the front lot, a total bait and switch dealership, last car I bought was a Challenger from them, they advertised a Challenger on ad at that time that wasn't even there, said it was in the body shop being repaired, that is why it was so cheap, allegedly it was wrecked by a customer, sure it was, talked me into a lease instead which I did, this Challenger I leased also had aftermarket electrical dealer installed accessories on it, left me stranded 5 times for battery failure, yes it was killing the battery all the time until we figured out what was wrong with it and removed that item, also some Dodge dealerships will void factory warranties for electrical and computer issues if you have aftermarket accessories on your car, and they know this, when I told them to remove any aftermarket accessories installed on the Ram I was looking at they told me no they would not and walked away and told me if I change my mind about their accessories to come back, well guess what, I will not, and this is my warning to you, don't drive there unless you are willing to pay the higher price than advertised, have these aftermarket accessories that HB Dodge installed on your new purchase that could possibly void factory warranties, More

This is the wrong dealership--LEAVE NOW ASAP! I went to HBC and they by far the worst dealership that I have ever seen (March 2020) They are truly a bunch of crooks. Specifically, they try to in I went to HBC and they by far the worst dealership that I have ever seen (March 2020) They are truly a bunch of crooks. Specifically, they try to include another approximately 4,000 for some "add on features"that they are already a included in the vehicle (e.g.security features already on the car etc). I am a CPA and I am quite good at negotiating; however, these guys are far superior to my orthodox tactics. they are quite cleaver and cunning. Please, do yourself a favor and DO NOT GO TO THIS DEALERSHIP. THEY DO NOT FIGHT FAIR- YOU WILL FAIL. PLEASE DO NOT GO! SAVE YOUR MONEY FOR AN HONEST DEALERSHIP. More

So sad with this dealer, they lie to me in my deal when I asked the discount from MSRP offered in them website for my lease and TEO and manager told me that discount is only for Buyer and not for lease, I do asked the discount from MSRP offered in them website for my lease and TEO and manager told me that discount is only for Buyer and not for lease, I don’t understand how they can loose customers like that, unbelievable!!! More

Hey! Everyone at this HB Jeep dealer was great! Especially Justin the salesman. The whole team worked hard to make a very happy Jeep owner. Especially Justin the salesman. The whole team worked hard to make a very happy Jeep owner. More

Extraordinarily horrible all around. I got in contact with someone over the phone first thing in the morn and set an appt. I drove 2 and a half hours because they had a very good listed price online for with someone over the phone first thing in the morn and set an appt. I drove 2 and a half hours because they had a very good listed price online for a used vehicle abd had confirmed list price of the car. Once I get there, it took an hour for them to find and shiw the vehicle to me. The vehicle was trashed; garbage, cardboard and wires all over even hamburger wrappers. The seats were filthy, no wash and no detail had been done. Ms. Alye said its been on the lot for 20 days ans still no detail AND they have it listed??? Unprofessional service from the beginning, sales girl was on her phone texting and calling - very little acknowledgement. We sat down to discuss finance and I was blown away at the fact that they wanted to start negotiating at $6000 + what the listing price was "because they had installed equipment" and paint,theft protection etc. They said if i did not want to include that in my purchase it would cost ne $3000 BAIT AND SWITCH my friends. These are people working to scam u!!! More

SIMPLY THE BEST!!! I did my research and decided to drive 1 hr to Huntington Beach because they had the best and largest selection of cars. We chose a 2019 Silver SUV th I did my research and decided to drive 1 hr to Huntington Beach because they had the best and largest selection of cars. We chose a 2019 Silver SUV that was absolutely immaculate. Our salesman, Coy was great, incredibly patient and showed us exactly what we wanted to see. Then, Holly helped us with explaining the details and lastly ROH was the sales manager, he was ABSOLUTELY AMAZING in getting us the best deal! Additionally, due to COVID, they went above and beyond to ensure safety. Coy was kind enough to drive to our house to pick up necessary documents we missed from our home the same day! We are so pleased with our experience. 5 STARS to the entire crew at HB Jeep. THANK YOU!! TIP: Get there early...there were many people already there when we arrived at 2pm on Sunday. The lot is hard to miss. There is a great big gold and blue fringed canopy that gives off good vibes...like you are about to celebrate getting a new car :) More

Terrible Customer Service If you can’t say anything nice it’s better to not say anything at all. Just don’t come to this dealership if you do it’s because you didn’t read the b If you can’t say anything nice it’s better to not say anything at all. Just don’t come to this dealership if you do it’s because you didn’t read the bad reviews. I walked out couldn’t stand the BS. More