Huntington Beach Chrysler Dodge Jeep RAM

WORSE DEALER TO WORK WITH!!! I DEALT WITH TEO & ALI, WE MADE A DEAL ONLINE. THEY AGREED TO THE PAYMENT WITH GAP INSURANCE. WE WENT TO PICK UP THE TRUCK AND THEY DID NOT RESPECT TH I DEALT WITH TEO & ALI, WE MADE A DEAL ONLINE. THEY AGREED TO THE PAYMENT WITH GAP INSURANCE. WE WENT TO PICK UP THE TRUCK AND THEY DID NOT RESPECT THE DEAL. TEO STILL DISRESPECTED ME AND THREW PAPERWORK AT THE OTHER SALESMEN AS IF I WAS BOTHERING HIM! ANYBODY OUT THERE, DO NOT BUY A VEHICLE FROM THIS HORRID DEALERSHIP!! ANY OTHER DEALERSHIP WOULD BE MUCH BETTER THAN THIS ONE. More

The worse dealership in California False advertising The worse dealership in California False advertising (beware the protection plan) $4000 We are going sue for market lied Jeep not deserve this The worse dealership in California False advertising (beware the protection plan) $4000 We are going sue for market lied Jeep not deserve this people represent the brand More

Follow up to my last yelp review. I bought a 2018 Hyundai Elantra which was advertised as a "value edition" trim. Come to find out recently that is not the case the one I was being sold was in fact a lower " Elantra which was advertised as a "value edition" trim. Come to find out recently that is not the case the one I was being sold was in fact a lower "SEL" trim. Nonetheless, I bought the car 5/25/2020 and exercised my return cancellation contract and returned the car back to the dealership on 5/27/2020, yet my credit union has not received the money back or has heard from any person at the dealership. AHMAD SABBAGH the finance manager stated it can take up to two weeks for the funds to return yet it has been more than the time I was told. I am not able to get a new car loan from my bank until this clears and stops showing up as active for a car I don't even have anymore. Goes to show they DON'T care about their customers and all money hungry. AGAIN whatever you can to stay away from this place DO IT. More

I requested information about a vehicle I saw online. 24 hours later I received a phone call from Kennith. Set an appointment and came into the dealership. I read the reviews prior to going however I said hours later I received a phone call from Kennith. Set an appointment and came into the dealership. I read the reviews prior to going however I said to myself "maybe my experience will be different". IT WAS NOT!! I WAITED 45 minutes to look at the wrong vehicle and after calling them out and finding the right vehicle I was the one who was wrong!!! Terrible sales tactics, terrible sales men and zero class at this dealership! How they are still open is a surprise to me. AVOID AT ALL COSTS! More

Buyer beware. They will act like they're up front about the extra things they claimed they put on every cars. The sales person will go over the pamphlet and it's over $4400 value. He even told us that the the extra things they claimed they put on every cars. The sales person will go over the pamphlet and it's over $4400 value. He even told us that the car been there for a while and the manager while probably discount it. No proof that they put everything on the car. I can see them putting the GPS system in the cars just in case someone steal the car. If you look at the tags on the cars, they put a tag that says extra add-ons $2680. When the manager eventually came by. I notice the extra charge was on the invoice. When I asked the manager regarding that. They claimed they discounted it to $2689. When I continue questioning that and told them I'm not paying for something they on the car to protect themselves. He just dances around it. So, I got frustrated and walked. More

The WORST customer service! I purchased an extra service program when I bought my new Grand Cherokee. I sold the vehicle with 56% value left on the service program and wanted to cancel/collect my remaining program when I bought my new Grand Cherokee. I sold the vehicle with 56% value left on the service program and wanted to cancel/collect my remaining refund. Mopar told me to go to the dealership for quickest cancellation and refund. I drove 45 minutes to the dealership and the finance guy refused to process my refund and stated they won’t do so after 60 days. I pointed out the contract states the plan I bought IS still refundable, that the refund comes from Mopar not the dealership, I called Mopar who repeated that I am due a refund, and that the dealership provided nothing and has nothing in writing stating they will not abide by the signed contract terms after 60 days. The finance guy’s response was sorry you’re right but no we won’t give you a refund, accompanied by a blank stare just waiting for me to leave. More

I truly enjoyed my visit there. Just looking at my options, and?i was very surprised. Walked away with a to me a new truck. From the salesman to finance to head of finance all was wonderful. If i know options, and?i was very surprised. Walked away with a to me a new truck. From the salesman to finance to head of finance all was wonderful. If i know of anyone looking for a vehicle i am going to personally take them there. More

Stay away from this dealership. They bait and switch car sales. Service is the worst I have seen in 60 years. Orange Coast Chrysler in Costa Mesa sales. Service is the worst I have seen in 60 years. Orange Coast Chrysler in Costa Mesa More

Sales guy (Marco) was unknowledgable and sold empty promises . Unprofessional and rude staff who is out to rip you off . I suggest you record your conversations with them and full check the vehicle bef promises . Unprofessional and rude staff who is out to rip you off . I suggest you record your conversations with them and full check the vehicle before driving off the lot if you decide to buy from them More

Worst customer service and very rude. Don’t come here. Sales representative jay never called me back and avoided my calls. Sales manager Goerge was very rude and unprofessional. Got very upset and hung up Sales representative jay never called me back and avoided my calls. Sales manager Goerge was very rude and unprofessional. Got very upset and hung up the phone. Finance department got an attitude with my phone and hung up on her. Don’t bring a trade in unless you want to get 1/3 of what your car is really worth. More