Huntington Beach Chrysler Dodge Jeep RAM

Vehicle sold out from under me I had agreed to purchase a vehicle over the phone. I filled out credit app and was approved only to find out vehicle was sold to another party later t I had agreed to purchase a vehicle over the phone. I filled out credit app and was approved only to find out vehicle was sold to another party later the same day before I was able to get to the dealership More

Not honoring online price I spoke with a new car salesman Jacob. He was horrible!! There online prices change by the hour from what Jacob told me. They reel you win with the on I spoke with a new car salesman Jacob. He was horrible!! There online prices change by the hour from what Jacob told me. They reel you win with the online price, and then change it when you're at the lot. More

Exceptional Salesman. Definitely hit up Josh!! Josh was great with helping me figure out my perfect vehicle. I had done some research on my end but he helped coach me through the buying process and Josh was great with helping me figure out my perfect vehicle. I had done some research on my end but he helped coach me through the buying process and was very helpful in finding a great value / my dream car. Cannot speak highly enough of this kid! Make sure to ask for Josh if you want an honest salesman who protects his customers! More

DEALER NOT RELEASING TITLE CERTIFICATE I purchased a vehicle in cash. Salesmen pushed for finance but at the end it was a cash sale. From that point on customer service fell way down. Time I purchased a vehicle in cash. Salesmen pushed for finance but at the end it was a cash sale. From that point on customer service fell way down. Time went by and I received my registration papers to my surprise it shows a LIEN HOLDER. so legally I don't own the car right?. I contacted the dealer by phone and in person several times and so far eight months have gone by and no title yet. More

My experience purchasing a new vehicle at H.B. CDJR I had a truly great, awsome and very pleasant experience purchasing my new vehicle at this Dealershiip on May-7-2017. All of the Staff (Sales, Finance I had a truly great, awsome and very pleasant experience purchasing my new vehicle at this Dealershiip on May-7-2017. All of the Staff (Sales, Finance, Detailing Crew) and Managers were absolutely a pleasure to interface with on my purchasing experience. Right from the start and once I selected a vehicle, I was presented with pricing that included any and all incentives, discounts and rebates...Pricing was significantly below sticker. Truly a exceptional value! I whole heartily recommend this Dealership and encourage others to check it out and experience this for yourselves. You will get a great deal!!! More

We had a very good and short time there. Excellent good service and price. We were treated well and were offered very good price for the vehicle we wanted to purchase. Great job and well done Excellent good service and price. We were treated well and were offered very good price for the vehicle we wanted to purchase. Great job and well done. More

horrible service We bought the Lexus LS 350 on February 9th and have been calling the office so many times for our registration papers after 2 months have passed and w We bought the Lexus LS 350 on February 9th and have been calling the office so many times for our registration papers after 2 months have passed and we did not hear anything from them. Every time we called, someone would answer and say we have 90 days temp registration and it is still good, wait for the papers. We have to ship the car to NC and need the registration papers and it is the end of April. We called again today and received the same answer. Really frustrated with the horrible service we received. I had to take half leave and drive to the office and also left a message on Pete's voicemail. After showing my frustration clearly, Candy ( DMV person) finally found the old owner's papers and promised me to do all paperwork by 2nd May and asked me to come and pick up the papers? Really?????????????????? So again I have to take half leave and drive 50 miles to the office on Tue. Also, I had to call the transport company and reschedule the moving. What an inconvenience. This is the first time we have received such a horrible service from any car dealer. So frustrated. More

Service Dept. Outstanding! Dean Rutherford addressed all problems and fixed them! Very Professional! Happy to come back any time in the future! I would highly recom Outstanding! Dean Rutherford addressed all problems and fixed them! Very Professional! Happy to come back any time in the future! I would highly recommend this dealership to everyone! More

THEY DO NOT KEEP THEIR WORD Took my 2014 Grand Cherokee in two months ahead of the end of my lease. They said they would handle the last two payments and sold me a new Jeep Cher Took my 2014 Grand Cherokee in two months ahead of the end of my lease. They said they would handle the last two payments and sold me a new Jeep Cherokee. Now I am receiving calls from Chrysler Credit Corporation on my 2014 that I am delinquent on my lease. They have never heard a word from Huntington Beach Jeep and have not received the payments. My salesman was Oliver. Lot's of talk up front but as soon as the sale was complete - he disappeared. I have sent him texts and left voice mails - MIA. Now I have been calling them for two days and cannot get anyone with half a brain to call me back. I asked for a sales manager yesterday and they transferred me to Nate, left a VM. Today I called back and was told that Nate no longer even works there!!!! BUYER BEWARE!!!! More

Horrible Experience inside and out My experience there at Huntington Beach dodge was plain and simply horrible. Im extremely dissatisfied as well as disappointed. They lied on the recie My experience there at Huntington Beach dodge was plain and simply horrible. Im extremely dissatisfied as well as disappointed. They lied on the reciept of my recent service t stating you performed a tire rotation during the service in which was not true. I marked the tires myself prior to my appointment and discovered you guys did not rotate anything. Did you guys even change my oil at least let me know? Then i had to go back all the way to you guys on saturday 4/8/2017 and was helped by travis and omg was that guy not only rude to me and my wife, but he was rushing us out the door and did not take any time to serve us correctly. I mean i buy a 45 thousand dollar car from them and this is how you guys treat there customers? This is a shame and if the correct personnel was aware of such service, im sure some disaplinary action would be taken. I would never refer anyone to thrm ever and im sure champion dodge in downey would serve me ten times better than they ever would. There is something called the Better Business Bureau and I will most likely be contacting them. Thanks travis!!!!!!!!!!!!!!!!!!!!!!!! For your help man, it was useless. More