
Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
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Renae was great in the Service department. They took my car in for Service without an appointment. I was thrilled that they called me when they had my estimate. The rental return was not as fas They took my car in for Service without an appointment. I was thrilled that they called me when they had my estimate. The rental return was not as fast as I was expecting. More
Great experience Great sales person is Mr Tyler.totlay recommend him.he is great sales person.he is helpful and knowledge person.i enjoyed to deal with him Great sales person is Mr Tyler.totlay recommend him.he is great sales person.he is helpful and knowledge person.i enjoyed to deal with him More
Vehicle sold out from under me I had agreed to purchase a vehicle over the phone. I filled out credit app and was approved only to find out vehicle was sold to another party later t I had agreed to purchase a vehicle over the phone. I filled out credit app and was approved only to find out vehicle was sold to another party later the same day before I was able to get to the dealership More
Not honoring online price I spoke with a new car salesman Jacob. He was horrible!! There online prices change by the hour from what Jacob told me. They reel you win with the on I spoke with a new car salesman Jacob. He was horrible!! There online prices change by the hour from what Jacob told me. They reel you win with the online price, and then change it when you're at the lot. More
Exceptional Salesman. Definitely hit up Josh!! Josh was great with helping me figure out my perfect vehicle. I had done some research on my end but he helped coach me through the buying process and Josh was great with helping me figure out my perfect vehicle. I had done some research on my end but he helped coach me through the buying process and was very helpful in finding a great value / my dream car. Cannot speak highly enough of this kid! Make sure to ask for Josh if you want an honest salesman who protects his customers! More
DEALER NOT RELEASING TITLE CERTIFICATE I purchased a vehicle in cash. Salesmen pushed for finance but at the end it was a cash sale. From that point on customer service fell way down. Time I purchased a vehicle in cash. Salesmen pushed for finance but at the end it was a cash sale. From that point on customer service fell way down. Time went by and I received my registration papers to my surprise it shows a LIEN HOLDER. so legally I don't own the car right?. I contacted the dealer by phone and in person several times and so far eight months have gone by and no title yet. More
My experience purchasing a new vehicle at H.B. CDJR I had a truly great, awsome and very pleasant experience purchasing my new vehicle at this Dealershiip on May-7-2017. All of the Staff (Sales, Finance I had a truly great, awsome and very pleasant experience purchasing my new vehicle at this Dealershiip on May-7-2017. All of the Staff (Sales, Finance, Detailing Crew) and Managers were absolutely a pleasure to interface with on my purchasing experience. Right from the start and once I selected a vehicle, I was presented with pricing that included any and all incentives, discounts and rebates...Pricing was significantly below sticker. Truly a exceptional value! I whole heartily recommend this Dealership and encourage others to check it out and experience this for yourselves. You will get a great deal!!! More
We had a very good and short time there. Excellent good service and price. We were treated well and were offered very good price for the vehicle we wanted to purchase. Great job and well done Excellent good service and price. We were treated well and were offered very good price for the vehicle we wanted to purchase. Great job and well done. More
horrible service We bought the Lexus LS 350 on February 9th and have been calling the office so many times for our registration papers after 2 months have passed and w We bought the Lexus LS 350 on February 9th and have been calling the office so many times for our registration papers after 2 months have passed and we did not hear anything from them. Every time we called, someone would answer and say we have 90 days temp registration and it is still good, wait for the papers. We have to ship the car to NC and need the registration papers and it is the end of April. We called again today and received the same answer. Really frustrated with the horrible service we received. I had to take half leave and drive to the office and also left a message on Pete's voicemail. After showing my frustration clearly, Candy ( DMV person) finally found the old owner's papers and promised me to do all paperwork by 2nd May and asked me to come and pick up the papers? Really?????????????????? So again I have to take half leave and drive 50 miles to the office on Tue. Also, I had to call the transport company and reschedule the moving. What an inconvenience. This is the first time we have received such a horrible service from any car dealer. So frustrated. More
Service Dept. Outstanding! Dean Rutherford addressed all problems and fixed them! Very Professional! Happy to come back any time in the future! I would highly recom Outstanding! Dean Rutherford addressed all problems and fixed them! Very Professional! Happy to come back any time in the future! I would highly recommend this dealership to everyone! More