
Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
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Buying a vehicle here is painless My husband and I usually dread the time when we need a new vehicle. It's stressful and daunting. So, when we decided it was time for a new car we wen My husband and I usually dread the time when we need a new vehicle. It's stressful and daunting. So, when we decided it was time for a new car we went to Surf City Dodge, Jeep, Chrysler because it is where we bought my husbands pick up 15 years ago and it's still going strong. The sales staff, namely Jim Beltran was knowledgable, friendly and NOT PUSHY! We like that! We bought a new Jeep Wrangler and absolutely love it.. I would recommend Jim Beltran or any of the sales staff at Surf City Dodge to anyone in my family or circle of friends. A pleasant experience, indeed! Tim and Jolene Christensen More
Fred Tebash Mr. Tebash to sum it all up; Professional, courteous and very knowledgeable of his work. Recommendation a definitely a plus to friends or relatives. Mr. Tebash to sum it all up; Professional, courteous and very knowledgeable of his work. Recommendation a definitely a plus to friends or relatives. Most memorable experience. More
first visit customer service and product support were excellent. i purchased a second key for my challenger, part came in on time and programming was completed qu customer service and product support were excellent. i purchased a second key for my challenger, part came in on time and programming was completed quickly. since then i've scheduled my car for it's 16k check. More
Very Satisfied I was looking for a Jeep wrangler and Huntington Beach Chrysler Jeep had the best price for a Rubicon Jim Beltran and the sales team really worked wi I was looking for a Jeep wrangler and Huntington Beach Chrysler Jeep had the best price for a Rubicon Jim Beltran and the sales team really worked with me and got me the one I was looking for they had the best price for that model that no one else could match I would definitely recommend this dealer More
Everything was available!! Thank you so much Dan Powers for being our sales man . You listened to everything we wanted in our jeep wrangler. Excellent sales man I give you five Thank you so much Dan Powers for being our sales man . You listened to everything we wanted in our jeep wrangler. Excellent sales man I give you five stars !! The Kenneys More
Thank you Fred Tabesh! Upgraded from an '04 Liberty to a '15 Patriot with the help of Fred & his team. It was refreshing to be at a car dealership that wasn't trying to upwe Upgraded from an '04 Liberty to a '15 Patriot with the help of Fred & his team. It was refreshing to be at a car dealership that wasn't trying to upwell us, or be pushy about the sales pitch. Fred just kind of let us do our thing, but was there to answer any questions and provide information as needed. It made the whole buying a car experience less nerve-wracking for sure. Would definitely recommend this dealership if you're in the market for a new ride. This is my 2nd Jeep and i would buy a 3rd if I could. More
LIED TO I went to the dealership to buy a vehicle yesterday. I called before making the 3 hour drive to confirm the vehicle was still available. I also told t I went to the dealership to buy a vehicle yesterday. I called before making the 3 hour drive to confirm the vehicle was still available. I also told them I was buying it and asked if they would hold it for me if I made the drive. Tom told me they don't normally do that but would ask his manager. He put me on hold a minute and came back saying that his manager approved it. They would hold the vehicle for me to purchase if I drove down that day. I take off work early and head that way immediately. I arrive there and we immediately sit down to go through the numbers to make the purchase. Keep in mind, I agreed to the purchase price of the vehicle before making the trip. I did not haggle with pricing at all. It was the price on the front window which was a decent price for this vehicle. They run my credit which is approx 800 credit score and I'm approved for the loan amount. I'm also putting 7500 cash down. I decline their extended warranty that they continued to push on me. After declining that, there is still 2k in hidden fees according to the length of the loan, monthly payment, and the interest rate they are giving me. I could of used my own financing but wanted it to go smoothly as it was late in the day and my bank was closed. I agreed to the 5% which I knew I could refinance in a few months with Chase @ 1-2%. They wouldn't show me the total and were playing the normal sales hidden numbers game. I ask one question - the break down of the fees. I never get this. After sitting around waiting, Tom comes back and tells me he cannot make the deal because the vehicle just sold! We are in the middle of a contract and they sale it? They failed to tell me they were doing two contracts at the same time for the same vehicle! They wasted 7.5 hours of my time and did not keep their word. If you cannot hold a vehicle, say so. If you tell someone you will hold it; keep your word. Why waste my time, get a bad review, and run my credit if you are going to sale it to someone else after promising to hold it? Shady shady dealership and sales people. Beware! More
Great Customer Service Ryan was our salesperson and he was very kind and entertaining. Went in at 9:30pm and got done at 11:30pm. The selection of cars was tremendous, so yo Ryan was our salesperson and he was very kind and entertaining. Went in at 9:30pm and got done at 11:30pm. The selection of cars was tremendous, so you get exactly what you want for a very low price. I would definitely recommend this dealership! More
Really good customer service The sales person Milton Carballo was very knowledgeable in every way he explained everything really good and was never rude or pushy really good sales The sales person Milton Carballo was very knowledgeable in every way he explained everything really good and was never rude or pushy really good salesman I would definitely come here again. Anyone looking for a car go with him you will not be disappointed More
THANK YOU Jim Beltran and Scott!! I love my new trailhalk and Jim was by far the best jeep representative and I am a jeep person - he didn't sell or push he allowed me to make the cho I love my new trailhalk and Jim was by far the best jeep representative and I am a jeep person - he didn't sell or push he allowed me to make the choice with out any pressure!! Loved him and I would tell EVERYONE TO ASK FOR HIM! Now the bad - Beware of a man named IRON MIKE "head of Internet sales " he is rude and I almost didn't buy my car from this place because of him and i even left the day he tried to help me because I was appalled at how rude and slimy he was... Yet, I am sure glad I went back because I loved everything about buying from Jim and Scott. Thank you guys I give you both a 10 out of 10 and I will 100% buy my next cars from that dealership but only If it is with Jim and Scott !! More