
Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
Filter Reviews by Keyword
By Type
Showing 1,381 reviews
"Best Prices, No Haggle, No Gimmicks." Luis Angel Alvarez was an amazing sales person, having only been there a few weeks, hedid not pressure me into a sale as a first time buyer, and he wo Luis Angel Alvarez was an amazing sales person, having only been there a few weeks, hedid not pressure me into a sale as a first time buyer, and he worked hard to get me the price I wanted for the car I was interested, they pulled it off giving me a great deal on the car I wanted for the price I wanted, Luis Angel Alvarez litterly made this the best buying experice ever, he gave me a chance, when no other dealers would, and got me the deal of a life time on my new 2012 sonic that I love so much, Thank You Angel Alvarez For being a fantastic and personable salesman, ill be coming back for many year ls to come. More
Jeep Wrangler Rubicon This a great place to buy from. I got a very well loaded Rubicon at a great price. Fred is was very helpful and was never pushy at all. This a great place to buy from. I got a very well loaded Rubicon at a great price. Fred is was very helpful and was never pushy at all. More
Exceptional service The salesmanship we received from Dan Powers was exceptional! His service was outstanding as he listened to what are needs were and guided us through The salesmanship we received from Dan Powers was exceptional! His service was outstanding as he listened to what are needs were and guided us through this process efficiently. I am very pleased with our experience and happy that I would gladly refer my friends and family to ask for Dan Powers. Thank you. More
Get it Together! I bought a used FIAT 500 last week. The advertised price was $11,598 (add $500 if you pay cash). I had cash, $12,500, every last penny I could put in I bought a used FIAT 500 last week. The advertised price was $11,598 (add $500 if you pay cash). I had cash, $12,500, every last penny I could put into the deal. The salesman kept asking what I could afford, I said, $11,598, he really wanted me to give him a payment I was comfortable with so that they could figure out their profit. My plan was cash, I knew my budget and I worked with the salesman for hours and he finally got the manager to agree to $12,799, out the door price with taxes, and title work. I had to borrow the extra $300 from family.... I got to the finance department and prepared myself for the threat of gloom and doom that awaited me and how if I purchased an extended warranty that all my worries would go away. The car had 13K miles on it and a factory warranty of 3/36, 5/50 so I did not need to pay for the extra warranty. They place the documents for signing on a table top screen so you can't really "see" all of the contract, which is probably not a good idea and also how they got the next item by me. The finance person said, "You will have 'free' Nitro refills on your tires for life." He said it something like, get Nitro fills for life.... Not so free, there was a fee of $179.00 in the contract that I did not see while we were signing. There was a "3 day return" option added in without the customer asking for it. That little gem is a fee of $250.00 I refused and he kind of huffed and puffed a tiny bit about having to print out a form stating I refused that fee. A total of $448.00 in "hidden" fees. I looked up their "Yelp" ratings and found several other customers complained about the same thing only to be responded with a warning to read the contract. That is sad, but I guess they really need that $448 per car, they don't have a customer waiting area to speak of and the vending machines are outside in the repair department. The last complaint I have was regarding a phone call a few days later asking me for $972 to pay the vehicle taxes. I was taken a back on this one. The price was negotiated, the deal was made, the money was paid and now they said that a slight paperwork error was made and I owed the taxes. It would be impossible for a customer to renegotiate a contract after the sale and get back any money, so why would this dealer believe they could renegotiate with their customer after the fact? I let the finance person know that I would need to consult legal advice as to my position on this request for ADDITIONAL funds. I have found no where that the dealer can ask for more money legally, and have not heard from him again. Don't buy here unless you are very careful, make sure the salesman knows you can use a calculator to determine the actual cost of the vehicle you wish to purchase. Know the taxes for the county you are purchasing from, and get an idea of the vehicle tag costs too. The price was reasonable and that is the reason I am giving it a 3 star. The salesman was really nice, personable, and I would buy a car from him again..... but he had no leverage, it was all up the the sales manager on duty that night which really prolonged the process. More
So happy we stopped here! My experience here was great! It was my first time buying a car and I had been saving up for more than a year. The salesman, Rick Strong helped me and My experience here was great! It was my first time buying a car and I had been saving up for more than a year. The salesman, Rick Strong helped me and my parents with the process so much. He wasn't like other salesmen we had talked to at other dealerships. He genuinely cared about my purchase and knew what he was talking about in every car we test drove. I love my 2012 Nissan Sentra and I am very grateful we stopped here! More
amazing price and serve too! I saw an amazingly low website price on a new Ram 1500. Went to the dealership and actually bought it for that same amount. No games or gimmicks! I saw an amazingly low website price on a new Ram 1500. Went to the dealership and actually bought it for that same amount. No games or gimmicks! They have an extensive selection of accessories that you can add to the financing of the vehicle. The finance department has the latest in technology. Super fast! More
First new car buying experience in 12 yrs. Being a Jeep and Chrysler owner for over 25 years this was the first new car buying experience in 12 years. It was such a new and easy experience. O Being a Jeep and Chrysler owner for over 25 years this was the first new car buying experience in 12 years. It was such a new and easy experience. Our sales person Jim Beltran was very helpful throughout the process and found the car that was right for us! More
Great experience. Very helpful through the entire process. Especially being a first time car buyer. Fernando gave me a very fair price and I am very pleased with my new Very helpful through the entire process. Especially being a first time car buyer. Fernando gave me a very fair price and I am very pleased with my new car! More
Transmission Failure 2014 Cherokee Sport I purchased my 2014 Cherokee Sport 1 year ago from HB Jeep and had to return it on 6/22/2015 due to the Transmission stalling with my children in the I purchased my 2014 Cherokee Sport 1 year ago from HB Jeep and had to return it on 6/22/2015 due to the Transmission stalling with my children in the car. HB offered to fix it as it's under warranty but I don't feel safe in this car. I asked to trade up to a Grand Cherokee and they would not work with me harping over the negative equity after only one year. Could you imagine if my and my kids were struck by another car? My family would be preparing a funeral right now. More
Used car I had very good experience with your dealership, fast and up in front.I recommend this dealership for buying A new or used car.Thanks to you.Michael K I had very good experience with your dealership, fast and up in front.I recommend this dealership for buying A new or used car.Thanks to you.Michael Koroni. More