Huntington Honda

I loved the customer service that I received from Julius. He was very patient and didn't rush me into a sale like the typical salesmen at other dealerships. In addition he was very caring and I felt like he He was very patient and didn't rush me into a sale like the typical salesmen at other dealerships. In addition he was very caring and I felt like he gave me a good deal. When I drove the car off the lot I was content. I also liked the fact that he called me and sent me a thank you card for purchasing the car, this gesture was very curteous. More

I needed a small spring that prevents the brake pads from dragging for my 2004 Civic Hybrid. I was told that I would have to buy a complete set of pads ( which I don't need) to get one. I asked the servic dragging for my 2004 Civic Hybrid. I was told that I would have to buy a complete set of pads ( which I don't need) to get one. I asked the service manager if he would save a old one for me since they throw them out when replacing pads. He said he wouldn't. I don't understand this attitude and I don't think I want to do business with Huntington Honda any more. More

Julius Taku was paramount to the purchase of our certified pre owned vehicle. This dealership has the best pre owned car selection and quality as well the most competitive prices in the Northeast, I certified pre owned vehicle. This dealership has the best pre owned car selection and quality as well the most competitive prices in the Northeast, I highly recommend them! More

Huntington Honda provided terrific service during my purchase. They even picked me up at the train station and stored a box for us the night between when we bought the car and picked it up. It was a gr purchase. They even picked me up at the train station and stored a box for us the night between when we bought the car and picked it up. It was a great experience. More

Dealer is good. They showed me the car in my budget. I Dealer is good. They showed me the car in my budget. I did trade in my honda civic and they gave fair deal compared to other dealers. Dealer is good. They showed me the car in my budget. I did trade in my honda civic and they gave fair deal compared to other dealers. More

My experience with Huntington Honda was very mixed. When I first went to the dealership I was helped by Tom, who was extremely helpful. Tom showed me around the room and discussed different options. I agr I first went to the dealership I was helped by Tom, who was extremely helpful. Tom showed me around the room and discussed different options. I agreed on a car that I liked, and was excited to maybe pursue it. At no point did I indicate I planned on 100% buying it. After searching I sat down with Tom to discuss prices. After 5 minutes I had a contract slapped infront of my face and Tom asked me to sign. I started to feel very pressured and assured him I wasn't ready to buy yet! I was just looking! Tom responded by saying, "Well I'm not sure if the car will be here, so this is your decision." I felt extremely pressured- not by Tom but by the fact that I loved this car. I went back later in the day and ended up purchasing it. Up until this point the service was "good." When I went to pick up the car, that is when things went south. I made an appointment to come on a morning later in the week. When I arrived the car was not ready, nor was Tom. People were scrambling around the dealership while I waited 30 minutes. Tom then did not have the correct information on my title, and had to go to the DMV. When Tom returned, the Vin# was wrong, and he returned to the DMV again. Mind you that Tom was taking my vehicle back and forth-- yes the one I was purchasing! I then sat down with the financial person, Mike. This is where I thought customer service did not go well. I felt very belittled by Mike, as if he was speaking to me like I was dumb. We had a bit of trouble with the insurance company and getting out address correct. Mike made an extremely rude comment to my fiance while he was on the phone-- saying he needs to "tell" the insurance company-- implying my fiance was not being pushy enough. I didn't appreciate this because It was not his business how we spoke to OUR insurance company on the phone. Mike continued to make snide remarks, and make us both feel pretty stupid. After this, another issue happened where our salesman had to go back to the DMV, yes in my car again. Finally we were able to make our payment, three and a half hours later. No apology was given for THEIR mistakes, no compensation was offered for WASTING our time and NOT being ready to sell us the vehicle. Instead we were made to feel as if we were a burden on them! I truly feel that before purchasing my vehicle this dealership treated me very well. However once the papers were signed, we were treated less than well. The entire staff became rude, impatient, and condescending to my fiance and I. Overall I was not very satisfied with this dealership. Happy I purchased a good car, for a good price-- but very unhappy with the customer service we received. More

My second purchase - salespeople tried hard to find a car within your budget and your wants and needs. Your website is informative and easy to use although it could be updated more frequently. Hopefully within your budget and your wants and needs. Your website is informative and easy to use although it could be updated more frequently. Hopefully they will pay off my trade as it is now 10 days since the purchase and my old loan is still outstanding. More

The reason why I would not recommend this dealership is because of their "sales" gimmicks. We knew which car we wanted and they gave us a quote 20% less than value of trade in and then over quoted our mon because of their "sales" gimmicks. We knew which car we wanted and they gave us a quote 20% less than value of trade in and then over quoted our monthly payment by $87. We know this becuase we went to another Honda dealer and they gave us a much better quote on both the trade in and monthy payment. Way too many sales lines and lack of honesty made us go elsewhere. Buyer beware!!! More

After having a bad experience at another dealership, I tried Huntington. They were friendly and courteous and listened to what I wanted. They didn't try to pressure me into something I wasn't comfortabl tried Huntington. They were friendly and courteous and listened to what I wanted. They didn't try to pressure me into something I wasn't comfortable with and they negotiated a fair price with me up front, before they ever started trying to discuss any financing options. Great experience. More

Mike was really nice and extremely helpful an professional!! I'm glad I made to the 30 min + drive to this dealership. I told like about every little and big problem I was having with my 06 acc professional!! I'm glad I made to the 30 min + drive to this dealership. I told like about every little and big problem I was having with my 06 accord. And after they troubleshooted the car, he came back with a list of concerns. He was extremely honest with me giving me a few options of their services that may or may not fix the issues I was having. He was even kind enough to apply an online coupon that I wasn't aware of! This Honda dealer is prob te best I've been to, and I've been to quite. Thank you mike, I def will be back again!. More