82 Reviews of Huntington Honda - Service Center
I have bought two cars in three model years at Huntington Honda, both financed with the same Eric Sherriff. Buyers must play a careful game of cat and mouse or they will get ripped off. My first purchase was Honda, both financed with the same Eric Sherriff. Buyers must play a careful game of cat and mouse or they will get ripped off. My first purchase was a 2003 CRV which had a finance package that included charges for the premium speakers all around. Except that those speakers were included in the purchase price. Ahem, yes, they charged me for stuff included and previously installed from the factory. Then I traded in the 2003 CRV due to bad gas mileage; and bought a 2004 Accord 4Dr Ex sedan. Pickup of the car was delayed due to death of my fatherby ten days, and then it was not ready the day I arrived. Scratches on vehicle, no manual in glove box, to name a few problems. Stuck with loaner for a week waiting for corrections during which time they disconnected but failed to re-connect the XM radio trail period. When taken in for servicing a few months later I explained they had disconnected the XM radio, and XM could not turn on the trial period. Next thing I know, the XM people are sending me bills for all the time I had NO service due to their service department errors. A repair to rear tail light on Accord resulted in the body shop they sent it out to screwing up the paint so 75% car needed repainting. Now they cannot tall me why the car needs an alignment every month. Overall, all the service and sales employees act like BORG entities plugged in to a main brain designed to charm but cheat the customer out of money. True they have access to alot of inventory but if you look up LIA auto sales a HONDA parent company, maybe you can find another dealer without the organizational and integrity problems in Huntington Honda. People to avoid are Michael Fiere, Eric Sherriff, Jerome in Sales, Bob Carpenter in Sales, and especially Tony Luciano who will remind you he worked for NASA ages ago, and then digress into some tangental fact about the car that does not address your SAFETY or WARRANTY concerns. More
For some reason, everytime I take my Civic to be serviced at Huntington Honda, I leave with more problems than I arrived with. Three months ago I took the car in for a battery replacement, and my transmissio at Huntington Honda, I leave with more problems than I arrived with. Three months ago I took the car in for a battery replacement, and my transmission randomly "failed" when it was in their care. So I get a new transmission (thanks to MY warranty...not like the dealer accepted blame for breaking my car while it was in their care) and then all of a sudden I'm hearing funny noises in the front end. I take the car in for service again, and learn that there is suddenly $800 worth of damage done to my front end from hitting a pothole??? I left immediately and I will never go back. I did not have problems with my civic until I took it here for what was supposed to be "routine service." More