Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Outstanding customer service. They picked up our vehicle at my wife's employer and returned when finished. It took longer than they originally anticipated, but provided a loaner f They picked up our vehicle at my wife's employer and returned when finished. It took longer than they originally anticipated, but provided a loaner for her. They truly went out of their way to satisfy. I recommend Huntley Ford service to everyone. Thank you for stepping up and over delivering great service. More
Upon my arrival the service advisor greeted me promptly. He took the information I provided regarding the service for my vehicle and gave me an expected time of completion. My vehicle was then serviced and He took the information I provided regarding the service for my vehicle and gave me an expected time of completion. My vehicle was then serviced and returned sooner than expected!! He was very customer service oriented and pleasant. More
Recently had my car serviced at Huntley Ford. First off, shout out to the most wonderful Service Advisor - Isabella! She is so knowledgeable about vehicles and service needs. I feel comfortable d First off, shout out to the most wonderful Service Advisor - Isabella! She is so knowledgeable about vehicles and service needs. I feel comfortable dropping my car off knowing that everything will be taken care of timely and thoroughly. Thanks to the entire Service Department for always taking great care of me!! More
The customer service agent was very polite and helpful. I made an appt online which was a very easy process. The day of I actually arrived a bit early and they took my car right in. The evaluation time and I made an appt online which was a very easy process. The day of I actually arrived a bit early and they took my car right in. The evaluation time and repairs didn't take long and I was able to wait in a comfortable waiting area. I really appreciate the work they did. More
I recently needed some work done on my truck, I called spoke with Karina. She set up an appointment for me with pick up and delivery. So they came, picked up my truck at work, took it to the shop and fixe spoke with Karina. She set up an appointment for me with pick up and delivery. So they came, picked up my truck at work, took it to the shop and fixed it, then brought it back to me at work. It was a life saver and I didn't even need to take a day off work. This is a great service! Thank you! More
The whole process at Huntley Ford was perfect. We brought our vehicle to a different area Ford dealer for a recall notice. That dealer had our truck for 7 days past our set appointment time and We brought our vehicle to a different area Ford dealer for a recall notice. That dealer had our truck for 7 days past our set appointment time and didn't/couldn't get to it. We pulled it out of there and brought it to Huntley. The drop off took a total of 4 minutes, the sharing of phone numbers and names was ideal and part of their regular process. The work was completed within 6 hours and we picked up the vehicle (and also received a cursory service check) that same day. The service area and showroom were immaculate and impressive. No need to ever go back to that other dealership now that we've been to Huntley Ford. Thank you Tommy More
Dave was great and very attentive. He explained the whole process and what to expect next. I love this car!!! He explained the whole process and what to expect next. I love this car!!! More
It just purchased an F250 Hunley ford thank you Dave who helped with our purchased We will be purchasing another soon from Huntley Ford helped with our purchased We will be purchasing another soon from Huntley Ford More
Sudden "Brake Warning Light" was the reason for my "drop in" visit to Huntley Ford Service Department recently. I received immediate, outstanding assistance from Service Advisor, Brandon, who was able to ar in" visit to Huntley Ford Service Department recently. I received immediate, outstanding assistance from Service Advisor, Brandon, who was able to arrange prompt and efficient maintenance to my 1999 Altima. Communication was quick, clear and precise; their collaborative efforts were confidence-inspiring and reassuring. I appreciate the exceptional customer care and professional expertise, which is why I have been a customer since 2003...keep up the great job. More