
Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I had an absolutely dreadful experience with this dealership, and I strongly advise everyone to avoid them at all costs. The entire process was a complete bait-and-switch from start to finish. I was dealership, and I strongly advise everyone to avoid them at all costs. The entire process was a complete bait-and-switch from start to finish. I was trying to buy a car from out of state, and they consistently refused to give me a clear price over the phone. They repeatedly insisted that I come into the dealership, which was impossible for me due to my location. To try and make progress, I sent one of my best friends to the dealership on my behalf. Shockingly, even when he arrived in person, they still refused to provide a straight answer about the price. It became abundantly clear that their goal was to lure me into the dealership to eventually hit me with a slew of hidden fees, a tactic I’ve seen mentioned in numerous other reviews now that I look back. Adding insult to injury, I even spoke to a salesperson on the phone who assured me that my friend could come in and finalize the purchase on my behalf. However, when my friend arrived, they refused to honor this agreement and insisted that I had to be there in person. Their behavior was nothing short of unprofessional. They showed no genuine interest in selling the car but seemed more focused on wasting my time and making the process as miserable as possible. If I could leave a zero-star review, I absolutely would. This dealership and its salespeople are the epitome of untrustworthiness and unprofessionalism. Save yourself the headache and steer clear of this place. More
I recently experienced exceptional car maintenance service at Huntley Ford. Adam, the service advisor, provided exemplary assistance, ensuring timely and precise service delivery. The pricing was fair service at Huntley Ford. Adam, the service advisor, provided exemplary assistance, ensuring timely and precise service delivery. The pricing was fair, reflecting their commitment to customer satisfaction. I enthusiastically recommend Huntley For for anyone in need of reliable car maintenance services. Looking forward to my next visit with confidence. All the best to the team! More
Recently moved and needed a new trustworthy spot for servicing my Ford Taurus. Huntley Ford happened to be in the neighborhood I gave them a shot. Not only did they get me in right away they we're also servicing my Ford Taurus. Huntley Ford happened to be in the neighborhood I gave them a shot. Not only did they get me in right away they we're also very thorough with my request, service needed and inspection as well. Will continue to visit for future services, highly recommended!! More
Out and about, doing errands, we had an emergency issue with our vehicle that we needed fixed immediately, as we are retired with only one car. We were able to drive our car to Huntley Ford (without an app with our vehicle that we needed fixed immediately, as we are retired with only one car. We were able to drive our car to Huntley Ford (without an appointment). The service personnel were knowledgeable, helpful and courteous. The fix was an easy one, and was done immediately for us. We were thrilled! More
Love the service department at Huntley Ford. That department is a very busy one as they always have a lot of cars to take care of but always manage to take care of me when I have an issue with m That department is a very busy one as they always have a lot of cars to take care of but always manage to take care of me when I have an issue with my car. Thank you Rudy! More
Came here to buy my daughter a new car and it was a great experience. They have low prices and great salesman . We ran into Christian G who was great and knew what we wanted. experience. They have low prices and great salesman . We ran into Christian G who was great and knew what we wanted. More
This dealership FINALLY figured out the issue with our F150 and repaired it correctly. Service advisor Isabella was also great to deal with our extended warranty company who were somewhat....no, very...fr F150 and repaired it correctly. Service advisor Isabella was also great to deal with our extended warranty company who were somewhat....no, very...frustrating to deal with and to keep informed as to the status of everything. The repairs were completed before the warranty company even approved them. Isabella was very accommodating to provide them with the documents they required and thereafter to make sure we received our refund after they sent the payment. We have been a customer for 8 years and have nothing but good to say. More