
Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Came here to buy my daughter a new car and it was a great experience. They have low prices and great salesman . We ran into Christian G who was great and knew what we wanted. experience. They have low prices and great salesman . We ran into Christian G who was great and knew what we wanted. More
This dealership FINALLY figured out the issue with our F150 and repaired it correctly. Service advisor Isabella was also great to deal with our extended warranty company who were somewhat....no, very...fr F150 and repaired it correctly. Service advisor Isabella was also great to deal with our extended warranty company who were somewhat....no, very...frustrating to deal with and to keep informed as to the status of everything. The repairs were completed before the warranty company even approved them. Isabella was very accommodating to provide them with the documents they required and thereafter to make sure we received our refund after they sent the payment. We have been a customer for 8 years and have nothing but good to say. More
I had an urgent job with the brakes on my Ford Flex and my service advisor, Isabella has done an excellent job. She got me in immediately knowing the urgency and the importance of the situation and took g my service advisor, Isabella has done an excellent job. She got me in immediately knowing the urgency and the importance of the situation and took good care of me with excellent customer service. She's very professional, polite, and super knowledgeable. Highly recommend! More
Huntley Ford Service Department is very efficient. Rudy, my service advisor, is personable, kind and efficient. Coming from another dealership prior, where the reps were stressed and not personable, t Rudy, my service advisor, is personable, kind and efficient. Coming from another dealership prior, where the reps were stressed and not personable, this is very refreshing. Even under pressure with a hectic position, Rudy maintains his composure in a pleasurable manner. More
Website was not working. I was trying to set up an appointment online. Then I called several times and nobody pick up the phone. Finally somebody picked up and transferred I was trying to set up an appointment online. Then I called several times and nobody pick up the phone. Finally somebody picked up and transferred me but it went to voice mail. So went there and it took almost two hours to do an oil change. More
I had my car serviced and Rudy was amazing! He kept me up to date on the status before I even had a chance to ask. I have never had such an easy experience when it comes to maintenance on my ca He kept me up to date on the status before I even had a chance to ask. I have never had such an easy experience when it comes to maintenance on my car. Will definitely be back when more work is needed! Great facility and staff. 5 Stars!! More
STAY AWAY FROM HUNTLEY FORD! They practice Unethical and illegal actions! June 28, 2024 We paid $25,700 The internet price was $24,761. Once Cristian Valdez, Finance, had set u They practice Unethical and illegal actions! June 28, 2024 We paid $25,700 The internet price was $24,761. Once Cristian Valdez, Finance, had set up all the paperwork and contracts, he gave my husband a tiny ipad where he would sign. He told my husband to hurry through he was backed up. He then deceptively scrolled down the contract pages quickly so that my husband did not get a chance to look through all the paperwork properly. He kept scrolling through and only showing him the pages where he was to sign. The whole process was a scam from start to end. Once home, We reviewed documents and determined that we were scammed. We contacted Nile Bensalem and Abe Kittaneh and they said that we made a mistake by not reading through the documents. They are all in on the scam. They refused to refund the money. They charged us more than the advertised internet price. We asked for a refund of $986.62 (overpayment - which includes $47.62 in sales tax) Nile Bensalem and Cristian Valdez both stated that we could not pay cash. We had to finance the car. Cristian Valdez stated the dealer makes money by having my husband and I finance through the bank. We paid the car off on July 2. The bank stated that was untrue. There was NO stipulation that we had to finance the car. Total Scam! More
The Quicklane guys were great. There was a bit of a wait, but Galen let me know and I chose to wait. They offered to drive me home then deliver my vehicle, great option. There was a bit of a wait, but Galen let me know and I chose to wait. They offered to drive me home then deliver my vehicle, great option. More
I have been taking my car to Huntley Ford for many years. They always treat me well when my car needs maintenance. Tim and Isabella are amazing to work with! They always treat me well when my car needs maintenance. Tim and Isabella are amazing to work with! More
I drove two hours from Wisconsin to purchase my Bronco Sport at Huntley Ford, and could not have been more please with my experience! My salesperson (Tom) was knowledgeable, friendly, and operated at the Sport at Huntley Ford, and could not have been more please with my experience! My salesperson (Tom) was knowledgeable, friendly, and operated at the highest level of professionalism. I’ve negotiated for many cars over the past thirty years, and you all provided my most favorite car-buying experience. Thank you! More