Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I just want to give a huge shout out to Steven for his patience and kindness. He was patient with me and answered all my questions about my vehicles repairs. 10/10 would recommend patience and kindness. He was patient with me and answered all my questions about my vehicles repairs. 10/10 would recommend More
This dealership is horrible as it relates to customer service and trying to get a manager. I have had a WE OWE to get two items completed after buying a car at this dealership. It has been 5 weeks and em service and trying to get a manager. I have had a WE OWE to get two items completed after buying a car at this dealership. It has been 5 weeks and emails are ignored and when calling, the people that answer will always tell you that a manager is unavailable. Ask who the general manager is and they do not know, yet is is published right on the website and seems you cannot speak with them. You will see other reviews about what happens AFTER you buy a car there and I am now one of many that has become a victim of simply trying to get what they OWED you based on your agreement and contract. More
I was most impressed by the way my sales manager, David, arranged a Ford Explorer overnight test drive, allowing me to thoroughly evaluate its suitability for weekend family trips. Everything went smoothly, arranged a Ford Explorer overnight test drive, allowing me to thoroughly evaluate its suitability for weekend family trips. Everything went smoothly, although the office was noticeably understaffed, which meant I had to wait longer for the paperwork to be processed. However, they did give me a complimentary set of all-weather floor mats, demonstrating their customer-focused approach. More
I used the pick up and delivery service yesterday. It was great! Nice not having to lose a day of work to get work done on my vehicle. Thank you Steven! It was great! Nice not having to lose a day of work to get work done on my vehicle. Thank you Steven! More
The service dept. is outstanding. We have two Fords - Heather and others make sure the maintenance is current. I appreciate the honesty and timely support I receive fr is outstanding. We have two Fords - Heather and others make sure the maintenance is current. I appreciate the honesty and timely support I receive from them More
I use Huntley Ford for all my service needs. They are extremely kind and courteous and the work is always done efficiently. The service manager Nate was such a pleasure to deal with. I highly re They are extremely kind and courteous and the work is always done efficiently. The service manager Nate was such a pleasure to deal with. I highly recommend Huntley Ford. More
My salesperson, genuinely listened to my concerns about fuel efficiency and expertly matched me with a Ford Escape Hybrid instead of pushing a more expensive model. Although the finance process felt slight fuel efficiency and expertly matched me with a Ford Escape Hybrid instead of pushing a more expensive model. Although the finance process felt slightly rushed at the end, the manager promptly addressed my questions and honored the initially quoted APR. The vehicle was delivered spotlessly clean and fully prepared, though I did notice the advertised complementary tank of fuel was only partially filled. More
Great service at usual in the Quick Lane! Galen was able to give me accurate estimates on wait time, I was in and out in about an hour. Thank you! Galen was able to give me accurate estimates on wait time, I was in and out in about an hour. Thank you! More



