Huntley Ford

I purchased my 1st dream F150 from Huntley Ford. From April 2019 until today I had nothing but great service. I currently had to put my truck in the shop and had no way to get back to work. Service From April 2019 until today I had nothing but great service. I currently had to put my truck in the shop and had no way to get back to work. Service manager did everything in his power and made sure I had a ride back to work as my truck will be in the shop for two days. I was discharged and seeing how they worked to make sure I get back work is outstanding and I highly recommend the service department, they treat you like a family member More

I was offered a full-day test drive of a Ford Escape with a full tank. They showed me all the hidden compartments in the cabin and trunk. During the inspection, they honestly pointed out a scuff mark on the a full tank. They showed me all the hidden compartments in the cabin and trunk. During the inspection, they honestly pointed out a scuff mark on the steering wheel and replaced it before I bought it. The credit department offered three payment options with different down payments. It's a pleasure working with professionals! More

I have reached out to Huntley Ford numerous times—no less than 10 conversations—with their sales/call center regarding the purchase of a 2024 BMW. I live approximately seven hours from the dealership, yet th than 10 conversations—with their sales/call center regarding the purchase of a 2024 BMW. I live approximately seven hours from the dealership, yet their only response seems to be, “What time can you stop by and see the vehicle?” When I ask for the total price including all dealer fees, I receive the same scripted response every time: “It’s the cost of the vehicle including all standard and applicable fees.” I’ve repeatedly asked for a breakdown of those fees or even a simple emailed quote with the total cost so we can agree on a price before I make the long trip—but it’s like speaking a foreign language. My last interaction was with Kelly, who could not deviate from the script regardless of what I asked—even for a simple yes or no answer. It’s astonishing that a major dealership can operate with such a complete lack of customer service. Ford should be embarrassed to have their name associated with this store. I strongly recommend that anyone considering doing business with Huntley Ford stay far away. More

I scheduled my oil change and was sent a reminder via text. When I arrived, my vehicle was promptly taken in and the services performed in a timely manner. The service advisor Heather was attentive, and text. When I arrived, my vehicle was promptly taken in and the services performed in a timely manner. The service advisor Heather was attentive, and addressed my needs and concerns, and answered all of my questions well. They did a great job More

I recently visited the dealership for my first oil change on my new vehicle, and I have to say, the experience was exceptional. My service advisor Josh, was not only respectful but also highly knowledgeable. on my new vehicle, and I have to say, the experience was exceptional. My service advisor Josh, was not only respectful but also highly knowledgeable. He took the time to explain the entire process to me, which I really appreciated. Additionally, he made thoughtful recommendations for the maintenance and care of my vehicle to ensure its longevity, including advice on oil changes, tire rotations, and inspections. More

Please don't award shady dealers with your business, steer clear of Huntley Ford. They refuse to provide an OTD number upfront, and won't disclose their fees - which even their good reviews indicate ar steer clear of Huntley Ford. They refuse to provide an OTD number upfront, and won't disclose their fees - which even their good reviews indicate are outrageous. Tried 3 times to work with them over the phone, they are the one and only dealer I've spoken with who refuse to work a deal remotely - That won't work for someone like me who would have to travel in. Policies like that can mean only one thing... run. More

When I visited the dealership, my consultant suggested we test-drive the Bronco Sport off-road. We took it to a nearby dirt road with some hills. He demonstrated all the four-wheel-drive modes and explained test-drive the Bronco Sport off-road. We took it to a nearby dirt road with some hills. He demonstrated all the four-wheel-drive modes and explained how to save fuel in the city. Also, during the inspection, I noticed a weak air conditioner, so they immediately called a technician who topped off the freon in 15 minutes. A month later, they replaced the wiper blades for free; it turned out they were covered under warranty. More

The repairman Christian did an excellent job, I have a Ford Escape and it had a mandatory part that needed to be put per warranty, and he came to my residence and helped to put it on, he was very kind and Ford Escape and it had a mandatory part that needed to be put per warranty, and he came to my residence and helped to put it on, he was very kind and professional, he did an exceptional job, and I will visit their shop in the future. More

Huntley Ford always meets my standards. Always very reliable and great communication. Great customer service, recommended. Always very reliable and great communication. Great customer service, recommended. More

Trustworthy advice from consultant Becky led me to purchase a Ford Escape, ideal for my frequent trips to the countryside. She immediately showcased its ground clearance and all-wheel drive. Her hones purchase a Ford Escape, ideal for my frequent trips to the countryside. She immediately showcased its ground clearance and all-wheel drive. Her honesty extended to pointing out a scratch on the bumper, which she arranged to have repaired before I collected the car. The follow-up call from the service manager to schedule my first maintenance, just three days later, further solidified my confidence in their service. More