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Tom Peck Ford - Service Center

Huntley, IL

4.8
246 Reviews

246 Reviews of Tom Peck Ford - Service Center

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May 30, 2025

Everyone here in the service department is friendly and the work is done asap, very pleased More

by Sonyadn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Had to have my battery check for a recall, the young man that came out to our house was super nice, he had to replace the battery. I’m loving this home service thing it’s awesome. More

by valoriedavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed
May 26, 2025

Was told that my rear breaks were worn down to nothing, but front breaks were perfectly fine. Was told that all my tires needed to be replaced within a year, they are a year old. Air filters were flagged l More

by m.fillipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Smith
May 21, 2025

Martin was a fantastic service advisor, very knowledgeable & professional! We will certainly send him business! More

by steensabrina119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
May 21, 2025

Steven was helpful and attentive to my service appointment needs. He consistently was in communication through all phases of the service. I will certainly come back to Huntley Ford. More

by eeyore1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in service
March 08, 2025

Great service, friendly people from check-in to cashier. Reasonable pricing and frequent updates via text, which was nice. Would definitely return in the future. More

by Jms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Rios
February 20, 2025

Their team is the best! Personable, knowledgeable, and always on their game! Reasonable pricing is always appreciated too! More

by bassn59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Nash
February 15, 2025

Work performed on the Expedition was done right and by the promised time. Any staff interactions I had were pleasant. More

by Anita W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Nunez
February 04, 2025

Been going here since the one on Route 25 closed. Service is always good and people are friendly. More

by Marley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gallen
January 13, 2025

They provide a great pickup and drop off service. Steven was a great coordinator. The pickup and drop off driver was very nice and courteous. I would recommend this dealership's service to anybody. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven -coordinator, Graciela - driver, Karina - follow-up supervisor
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