248 Reviews of Tom Peck Ford - Service Center
The Huntley Ford staff was friendly and did a great job keeping me updated on my vehicles progress. keeping me updated on my vehicles progress. More
Service dept and part dept is always doing a great job. They do great work and great customer service. They do great work and great customer service. More
Horrible customer service. Completion estimates aren’t even remotely close to when work gets done. Can’t speak to service desk (on hold for multiple hours). Incompetent staff Completion estimates aren’t even remotely close to when work gets done. Can’t speak to service desk (on hold for multiple hours). Incompetent staff More
During my last visit employees I dealt with were quick and professional. Other services my car needed were well explained. and professional. Other services my car needed were well explained. More
They made everything easy, and the oil change was quick. They also respond when I have a question. They also respond when I have a question. More
The tune up was done in a timely manor. The service desk tech kept me informed of what procedures needed to be performed per the car mileage. A very good experience overall. The service desk tech kept me informed of what procedures needed to be performed per the car mileage. A very good experience overall. More
I only came for an express oil change and the service rep was extremely polite and helpful. The visit took as long as was estimated and things were great. He gave recommendations on maintenance work that may was extremely polite and helpful. The visit took as long as was estimated and things were great. He gave recommendations on maintenance work that may be needed, but was not pushy. Very satisfied and I 'm sure I'll return. More
My experience was terrific! Adam took such great care of me . The service was exceptional and the work was phenomenal. I would highly recommend Huntley Ford to all of my loved o Adam took such great care of me . The service was exceptional and the work was phenomenal. I would highly recommend Huntley Ford to all of my loved ones. Adam went over everything with me and even reached out to see what options best fit my needs. I love this place. The people are awesome. More
Isabella was an absolute savior in every sense of the word, from the start to the end, on our Service visit. Not only did she keep us up to date on everything going on with the car and the warranty proce word, from the start to the end, on our Service visit. Not only did she keep us up to date on everything going on with the car and the warranty process, but she took the time to check in on us while we were waiting, took care of getting us around when my Fiancee had to work and later us getting back home, and explained everything every step of the way. Compared to the treatment I was used to get at another dealership, or even personal working history from Mercedes Benz, Isabella at Huntley Ford took every bias I could've had and blew them away with absolute ease. We can't be more thankful enough for everything y'all did for us! More