Hurst Autoplex Mitsubishi

GREATEST EXPERIENCE EVER, GREAT TRUCK PURCHASED We saw the 2003 Dodge Dakota Online. We called, spoke with Breece, put the truck on hold with credit card until we could come see it 4 days later. W We saw the 2003 Dodge Dakota Online. We called, spoke with Breece, put the truck on hold with credit card until we could come see it 4 days later. We drove from Shreveport, LA to Hurst, Texas. We loved the truck, test drove it, purchased it and drove it back to Shreveport. Hurst has a 90 day/3K Mile warranty on their used vehicles. Little did we know we were going to need it. After being back in Shreveport a few days, the truck stalled out on us twice. We called Breece and he assured us we would be taken care of. We made arrangements through Breece for the truck to be repaired at a Dodge dealership here in Shreveport. We took it in, got it repaired at no cost to us!! It is working fine right now. WE ARE HAPPY CAMPERS!! They could have done out of site out of mind. BUT THEY DID NOT!! THEY HONORED THEIR WARRANTY AND THEIR WORD!!! To us, that means everything!!! If you want to deal with Honest people when you buy a vehicle, go to Hurst Autoplex!! WHERE A PERSONS WORD AND INTEGRITY MEAN ALOT!! You won't go wrong with these people -they say what they mean and mean what they say!! In God We Trust Guy and Patricia Terry More

Bought new lime green Mitsubish Mirage 2014 This was a very good, smooth and honest experience. I was able to do most everything online and by phone including price negotiation and applying for This was a very good, smooth and honest experience. I was able to do most everything online and by phone including price negotiation and applying for financing. There was little pressure or other B.S. I live out in the country (64 mile drive) and they were willing to work with me. They had the car ready to go just as they said they would - all I had to do was sign the paperwork in person. Very easy. Car was delivered exceptionally clean and complete. Thanks! More

Best salesperson EVER!! Right from the start, my whole car buying experience was amazing. As a younger woman, I can feel intimidated walking into a showroom because in the pa Right from the start, my whole car buying experience was amazing. As a younger woman, I can feel intimidated walking into a showroom because in the past, there have been car dealerships that have tried to screw me over. Kevin was the first person to greet me. He took me to his office and began to ask me what I wanted, and what I was looking for, in a vehicle. I began to feel less apprehensive about the whole ordeal and more open-minded that someone was finally listening to what I wanted and not telling me what I wanted. Kevin showed me a Mitsubishi Outlander. I loved it! By the time all was said and done, and the papers signed, I was the proud owner of a 2014 Mitsubishi Outlander. The whole process couldn't have gone any smoother, and faster for that matter. Overall, Hurst Autoplex is a wonderful dealership. I would recommend it to anyone. Kevin really goes above and beyond to make car buying very easy. Thank you Hurst Autoplex and thank you Kevin! More

Buying experience Kevin went above and beyond to locate the car I wanted and get it to the dealership. He kept me informed during the process and it went seamlessly. Kevin went above and beyond to locate the car I wanted and get it to the dealership. He kept me informed during the process and it went seamlessly. I would happily do business with Hurst Autoplex again. More

Buying my new Mitsubishi Mirage!! I rated Hurst Autoplex Mitsubishi great because the customer service was exceptional. Everyone that I came in contact with at this dealership was extr I rated Hurst Autoplex Mitsubishi great because the customer service was exceptional. Everyone that I came in contact with at this dealership was extremely genuinely nice. The guys here always made sure that I was doing good during my car buying process. Even though I needed a little help in order to get my new car, they still wanted me to drive away in a new and better car just as I wanted for myself. Before coming to Hurst Autoplex, I received pretty bad service at another local dealership and it was very refreshing to be able to receive great service no matter what the situation. I look forward to going back to this establishment in the future and will refer everyone that I know to Hurst Autoplex Mitsubishi. More

Awesome! They went above and beyond for us! Especially Kevin Sparger!! I was very picky and he just kept working with me! Awesome customer service! Would recom They went above and beyond for us! Especially Kevin Sparger!! I was very picky and he just kept working with me! Awesome customer service! Would recommend to everyone! Thank you again! More

New Car Purchase I would like to thank everyone at Hurst Mitsubishi Autoplex for my recent outstanding buying experience. I arrived at Mitsubishi Hurst Autoplex last w I would like to thank everyone at Hurst Mitsubishi Autoplex for my recent outstanding buying experience. I arrived at Mitsubishi Hurst Autoplex last week with many questions and no clear direction when I met John Cury. John was very helpful throughout my whole car buying experience. He was very informative and new great information about the 2014 Lancer (this man really knows his Mitsubishis!), I later ended up purchasing. John was able to answer every question I had and was able to address all concerns that had arisen. He walked me through the whole buying process step by step and after I purchased the car John ensured the car was freshly cleaned and fueled with gas for my departure. The whole staff at Hurst Mitsubishi Autoplex was very friendly and helpful along my journey from the salesman, to finance, and all the way out to the auto shop where they made my new car and dreams shine! More

This is the way buying a new vehicle should be!! After researching the many makes and models of SUV's on the market, the Mitsubishi Outlander was the most appealing, the gas mileage and the standard After researching the many makes and models of SUV's on the market, the Mitsubishi Outlander was the most appealing, the gas mileage and the standard 3rd row seat were the biggest sellers for us. After looking at the Outlander's on the Autoplex lot, I went on the website and requested a quote. I spoke to Rick Massey about what was on the lot and what I was budgeted to spend. The exterior and interior colors were non-negotiable, Rick saw the the Lewisville Autoplex had what we were looking for and had it delivered to Hurst the next day. I had collected quotes on similar Outlander's from other Dealerships, Rick made sure that he had the very best price. They even got me a lower interest rate than originally quoted. Signing the papers and driving off was less than an hour! More

THE WAY A CAR SHOULD BE SOLD! LOOKED AROUND FOR BEST THE WAY A CAR SHOULD BE SOLD! LOOKED AROUND FOR BEST DEAL AND FOUND IT HERE. I LIVE 3 HOURS AWAY SO EVERYTHING WAS ALREADY ARRANGED FOR ME AT ARRIVA THE WAY A CAR SHOULD BE SOLD! LOOKED AROUND FOR BEST DEAL AND FOUND IT HERE. I LIVE 3 HOURS AWAY SO EVERYTHING WAS ALREADY ARRANGED FOR ME AT ARRIVAL. BEST EXPERIENCE EVER IN BUYING A CAR! More

My daughter and I stopped in with the expectation of "looking" at a possible new vehicle purchase. John Daly was super friendly and not in the least bit "pushy" or intimidating. I have to mention that "looking" at a possible new vehicle purchase. John Daly was super friendly and not in the least bit "pushy" or intimidating. I have to mention that we visited 3 other dealerships this same day. We were exhausted by 11:00 at night (when we left the last dealership) to say the least! NONE of the other dealerships were even near as awesome as Hurst Autoplex Mitsubishi. John and Rick texted and phoned a few times with dollar figures they had run and found us the absolute best deal we were offered from anywhere we looked. We purchased TWO Mitsubishi Outlanders because they are such wonderful vehicles. This is crazy because I was only in my trade in for 1 1/2 years! I traded WAY up in terms of features and was even able to cut my negative equity substantially due to the rebates that were available on the Mitsubishi. I was also very impressed with the finalization of the buying process. With every vehicle I have ever purchased, the "paper-signing" was a long, drawn out process with pretty hard sell finance employees. We were offered extended warranties and gap insurance and when we stated what we wanted the reply was "okay...sign here and here". This was the best car purchasing experience I have ever had. There never was any pressure whatsoever to purchase more than we needed or wanted and no haggling over price or payments. We explained going in what we felt we could afford and they made it happen! I HIGHLY recommend this dealership and of course, John Daly since he was our salesman but the other gentlemen in the showroom were all very friendly, stopping by and greeting us then congratulating us after our purchases. Not to mention the outstanding vehicles Mitsubishi has available. They had lots of variety on their lot and when the model and color that I wanted was not available, they never tried to get me to settle for anything else. John Daly said, okay, we don't have this one here but we will go get it. Amazing! I love these guys! More