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Huston Cadillac GMC

Lake Wales, FL

4.9
1,419 Reviews
Huston Cadillac Buick GMC is a Central Florida family owned and operated car dealership. We have been in business over 25 years offering new and used cars, SUVs, trucks, and complete vehicle service operations. We service all makes and models. Allow our professional and knowledgeable sales & service consultants to supply you with exceptional and personalized customer experience that will exceed your expectations. For generations, Huston Cadillac Buick GMC has served the Central Florida area and is known for integrity, excellence and service. Our staff is committed to providing you with personalized service that will make your purchase and service experience both pleasant and straightforward. Whether you are purchasing or servicing a new, certified pre-owned or used vehicle, Huston Cadillac Buick GMC would like to be your preferred dealer. We'll even deliver your new vehicle anywhere in Florida! Located at 19510 U.S. Highway 27 in beautiful and historic Lake Wales, Florida, Huston Cadillac Buick GMC is only minutes from popular destinations such as Bok Tower, LEGOLAND and Spook Hill. Huston Cadillac Buick GMC is pleased to provide complimentary transportation for guests arriving at the Lakeland, Orlando and Tampa airports.
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19510 US-27

Lake Wales, FL

33853

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Showing 1,419 reviews

June 21, 2025

I have owned nothing but Cadillacs since I bought my first one in 1970 I was very impressed with my sales person named Lily although she was only 23. She was very knowledgeable about these electric cars More

by miller2450
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Maggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Marc always does an amazing job and provides the highest level of customer service. He is attentive and follows through with what he says he will do. We try to purchase all of our vehicles through him. More

by nirby1213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Bailey
Jun 17, 2025 -

Huston Cadillac GMC responded

Thank you so much for your thoughtful review! We’re thrilled to hear that Marc continues to provide you with outstanding service and follow-through. It means a lot that you choose to work with him for your vehicle needs, and we truly value your continued loyalty. We look forward to helping you again in the future! -The Huston Cadillac GMC Team

June 15, 2025

THE HUSTON FAMILY ARE GREAT TO DEAL WITH FOR SALES AND SERVICE. MARK RIFF IS THE "ONLY" SALES PERSON I'VE DEALT WITH IN YEARS. HE IS MAKES IT EASY. ALWAYS UDERSTANDS THE CUSTOMERS ISSUES AND NEEDS. DOES More

by MIKE22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Maggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gorham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK
Jun 16, 2025 -

Huston Cadillac GMC responded

Thank you for your kind words, Mike! We're glad to hear that you've had such a positive experience with the team and that Mark Riff continues to be someone you trust. It means a lot to us at Huston GMC to know he takes the time to understand your needs and always puts your best interests first. We appreciate your continued loyalty! -The Huston Cadillac GMC Team

Jun 16, 2025 -

MIKE22 responded

Good afternoon Mark, keep me in mind for an Acadia for Kimberly. She’s pretty insistent that she wants one was Super Cruise. I expect we’re going to have to wait for the 26s. Talk to you when I get back after the fourth, have a great holiday.

June 14, 2025

Nicole was very customer service focused. the dealership was friendly, the finance manager was very helpful, and the Huston staff was attentive to our needs. More

by LALIEDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Huston Cadillac GMC responded

Thank you for your feedback! We're so glad to hear that Nicole provided excellent customer service and that the entire Huston GMC staff made you feel welcomed and supported. It’s great to know the Finance Team was helpful and attentive throughout your visit. We appreciate your business and look forward to seeing you again! -The Huston Cadillac GMC Team

June 14, 2025

Bryan was a real pleasure to deal with. He was very professional and knowledgeable. Working with him and Jim Lawson was a pleasure in the purchase of my vehicle. I highly recommend them bot More

by joel_johnson6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Huston Cadillac GMC responded

Thank you for your wonderful feedback, Joel! We're thrilled to hear that Bryan and Jim made your vehicle purchase a smooth and enjoyable experience. It means a lot to know this was your third vehicle from Huston GMC, and we truly appreciate your continued trust and recommendation. We look forward to serving you again in the future! -The Huston Cadillac GMC Team

June 14, 2025

Jackson was a real pleasure to work with. He was very personable and professional! I will be sure to reach out directly to Jackson next time I am looking for a vehicle even though he was a 3h More

by Messina06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricchard La Costa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Maggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Huston Cadillac GMC responded

Thank you for your kind words! We're glad to hear Jackson made such a great impression with his personable and professional service. It means a lot that you're willing to make the drive just to work with him again—everyone at Huston GMC looks forward to helping you with your next vehicle! -The Huston Cadillac GMC Team

June 12, 2025

Great dealership with great people. They made it very easy to buy my new vehicle and also took great care of my family while we waited. I Highly recommend. More

by jhouse865
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Huston Cadillac GMC responded

Thank you for the great feedback! We're glad to hear that your experience at Huston GMC was smooth and that our team took good care of you and your family. Your recommendation means a lot to us! -The Huston GMC Team

June 12, 2025

I don’t remember dealing with Shawn , I did Deal with Jim Lawson and he is excellent- all of the people at Huston Cadillac have Earned my business! I don’t have very many companies or businesses i can say th More

by fldsetter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lawson 5 🌟. / Keith service manager excellent !
Jun 13, 2025 -

Huston Cadillac GMC responded

Thank you, for your kind and detailed feedback, Kenneth! We're honored to have earned your business at Huston GMC, and it's wonderful to hear that Jim Lawson and our team left such a strong impression. Your recognition of our customer-focused approach truly means a great deal to us. -The Huston GMC Team

June 10, 2025

As long as Sean out of deals, then every customer is much better off. Our family and friends do not trust him at all! More

by danacluster71
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Maggard
3.0
This rating includes all reviews, with more weight given to recent reviews.
George Gorham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Bailey is the absolute best guy involved in Huston GMC!
June 10, 2025

Sean had nothing to do with my purchase because he is not trustworthy one bit. He’s a snake and only looks out for himself and definitely not a customer! Extremely arrogant person who has zero reason to b More

by danacluster71
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricchard La Costa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Bailey is absolutely phenomenal!
Jun 11, 2025 -

Huston Cadillac GMC responded

Thank you for sharing your thoughts with us. At Huston GMC, we take your feedback seriously and strive to ensure every team member upholds our standards of professionalism and respect. Your comments will be reviewed carefully as we work to improve our customer experience. Please feel free to contact us directly if you would like to discuss this further. -The Huston GMC Team

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