Back

Hutcheson Ford

St. James, MO

4.8
1,597 Reviews

308 N. Outer Rd.

St. James, MO

65559

Directions

By Type

Showing 1,597 reviews

November 12, 2019

FRIENDLY ON-TIME SERVICE Hutcheson has a saving plan for Lube-Oil-Filters. It saves you money, and is great to pull in for the appointment and owe nothing after...you already More

by jssandhaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Dallas Gerding, Tyler Rolufs, Tyler Collins, Cameron Bogart
Nov 12, 2019 -

Hutcheson Ford responded

Thank you for utilizing our 5 Oil Change package at $99.95. Saving our customers money and providing a valued service is a top priority. We appreciate the 5-star rating giving to our service team.

November 12, 2019

Great Dealership Hassle free purchase of new work truck. Truck was a special order, due to lack of options desired. Dealership did all the work, and made the process More

by rwilliams26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Kemnitzer, Anthony Billingsley
Nov 13, 2019 -

Hutcheson Ford responded

We are thankful for your business and appreciate you selecting Hutcheson Ford. Our focus is to provide outstanding customer service and by your 5-star rating, we achieved our goal. We wish you many happy miles ahead.

November 11, 2019

Great Service! I can trust what they do to service my Ford Explorer. Appointment scheduling is fast. Very experienced in service and speaking to you. Thank you More

by lulubb3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Collins, Cameron Bogart
Nov 12, 2019 -

Hutcheson Ford responded

Thank you for bringing your service needs to Hutcheson Ford. We appreciate your business and are honored to receive a 5-stars rating.

November 08, 2019

Always Professional John and Gordy are always professional and pleasant. They offer additional information for the customer to make an informed choice. The service depar More

by BEFRAZI468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Gordy Wells
Nov 08, 2019 -

Hutcheson Ford responded

Thank you for recognizing Joe and Gordy for their fine work. Our level of customer service is top-notch and we are very proud of our team. We appreciate the 5-star rating and you being a valued customer.

November 04, 2019

New truck Mike made the purchase fast and easy the price was fair and his follow up was good. Amy had me in and out of the dealership in minutes and Drew did a More

by garmstrong1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Hitch, Drew Tucker
Nov 04, 2019 -

Hutcheson Ford responded

Thank you for selecting Hutcheson Ford for your recent purchase. Your business is greatly appreciated as well as rating us with 5-stars. We wish you many happy miles ahead.

November 04, 2019

VERY GOOD BEST SERVICE AROUND, WOULDN'T BUY A NEW VEHICLE FROM ANYONE ELSE, GREAT SALESMAN,NO PRESSURE, GREAT CUSTOMER SERVICE, DALLAS AND GORDY ARE TOP NOTCH ! More

by dsimmerly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordy Wells, Dallas Gerding
Nov 04, 2019 -

Hutcheson Ford responded

We are honored by your kind words, 5-star rating, and loyalty. Your business is valued and greatly appreciated.

November 04, 2019

Very pleasant area to wait while vehicle was being serviced Service appointment was handled promptly and quickly. In fact, it was so quick I thought maybe they didn't rotate the tires. Staff was very courteou More

by pammaddalon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Bogart
Nov 04, 2019 -

Hutcheson Ford responded

We value your customers time thus exceeding expectations makes us very happy. Thank you for bringing your service needs to Hutcheson Ford where It's Not What We Do, It's How We Do It.

November 04, 2019

The Extra Mile Both the salesman and the sales manager went above and beyond what could be ask. I have and will continue to recommend this dealership to others. More

by Mitzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Billingsley, Ryan Shockley
Nov 04, 2019 -

Hutcheson Ford responded

Recommendations mean a lot to us because it means we have satisfied customers. Thank you for selecting Hutcheson Ford for your recent new vehicle purchase. We wish you any happy miles ahead.

November 04, 2019

Waiting area clean. TV mounted to high. The repair took a little longer then expected. I would go back if the car needs additional repairs. The waiting area is good but the TV is to high a More

by gloria509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Rolufs, Drew Tucker, Cole Thompson
November 04, 2019

Exceeded all of my expectations! Their motto is something to the effect of "it's not what we do, it's how we do it" and that's not just hype! There were several people that I dealt w More

by prairie_girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Gordy Wells, Amy Hitch, Drew Tucker, Kaitlin Brown
Nov 05, 2019 -

Hutcheson Ford responded

Thank you for your kind feedback. You are valued and appreciated. We are honored you selected Hutcheson Ford for your recent purchase and wish you many happy miles ahead. Please consider us for any service needs in the future such as utilizing our 5 oil change package for $99.95.

...
84
...