Back

Hutchinson Auto Mall

Macon, GA

2.9
41 Reviews

3989 Riverplace Drive

Macon, GA

31210

Directions
Sort by

41 Reviews of Hutchinson Auto Mall

November 18, 2022

ABSOLUTE NIGHTMARE! STEER CLEAR of Hutchinson Cadillac unless you're a glutton for punishment. I placed an order for a Cadillac with Hutchinson months ago, then cancelle More

by b24georgia
Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Steve Winters, Kerde Evans
Nov 22, 2022 -

Hutchinson Auto Mall responded

Hello, I am sorry that you've had to go through this experience. I will use this as a teaching opportunity for the team to prevent anything like this from happening in the future. But, I would like to bring this situation to a close for you. Please call me at 478-238-5050 or by email at freynolds@hutchinsonautogroup.com. I will make sure to get your deposit back. Frank Reynolds Corporate Director Hutchinson Auto Group

September 15, 2022

The sales rep I was connected to didn't know anything about the vehicle I was test driving, I had to educate him on how to use the GM site on the computer and the general manager was rude and could have More

by b24georgia
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Steve Winters
Sep 16, 2022 -

Hutchinson Auto Mall responded

We appreciate your feedback! I am sincerely sorry that you had a bad experience with our company. We always strive to exceed our customer's expectations and provide a purchase experience second to none. I would certainly like to have the opportunity to speak with you more. Please call me, Steve Winters, at (478) 538-9382 so we can chat and find a solution for your issue. I look forward to speaking with you soon!

July 09, 2022

BEST EXPEREINCE I HAVE EVER HAD AT A DEALERSHIP THANK YOU SO MUCH I WILL DEFINITELY BE BACK THANKS STEVE WINTERS AND YOUR TEAM More

by SUZANNE.THARPE
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rock Finch
November 30, 2021

My wife contacted this dealership today to see about have her car repaired because of a recall letter we received, the person who answered was extremely rude and told her” well you will just have to bring yo More

by 0215smith
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
No name given
Dec 06, 2021 -

Hutchinson Auto Mall responded

We are extremely sorry for the unprofessionalism here at Hutchinson Auto Mall. That is not is our business model. Please contact me Steve Winters, General Manager at 478-538-9382.

February 12, 2021

Awesome and knowledgeable service provided by Griffin in the service department he kept me updated on my cars repairs and ensured speedy and reliable work was being done on my car. More

by Kdm92086
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Griffin Mathis
February 11, 2021

awesome service dept. the young man that waited on me was very professional, and answered all my questions. Thank you Tyler Williams I will surly be back . More

by sarah
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Williams
August 03, 2020

Outstanding Service Got wind of this dealer on CarFax's web site. Had already made plans to buy a vehicle from Carmax in Morrow-they never responded. We drove to Macon (4 More

by tgb0601
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Hall, Dan
May 22, 2020

Great and a friendly atmosphere. Gary and Mo went beyond the call of duty in helping me with my car deal. Let give Gary and Mo a big SHOUT OUT!!!!! More

by mowatson52
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mo and Gary
March 17, 2020

Hutchison failed to pay off loan for trade in. I got collection calls SIX weeks after the loan should have been paid off. Will not take responsibility for their wrong doing. Save yourself the trouble. More

by Khorton266
Overall Experience
Recommend Dealer
No
Employees Worked With
Lisa Vinson
Mar 19, 2020 -

Hutchinson Auto Mall responded

Mrs Horton customer experience/service is very important to us here at Hutchinson. Payoffs especially are priority that they get handled quickly. Please contact me direct so i can get this issued rectified . Steve Winters General Manager 478-757-2177

January 20, 2020

Thanks Bill in service. GREAT JOB! Got my car going and price less then quoted. Will be back. Car was running great and even had it washed and vacuumed. More

by BoutdachingchingTmatthews
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill
1
...
1 - 10 of 41 results