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Hutchinson Kia of Macon

Macon, GA

3.8
204 Reviews
You'll find more than the latest Kia models at our dealership, serving the greater Macon, Warner Robins, Milledgeville, Perry and Griffin areas of Georgia. You'll also discover folks just like you, your friends and neighbors, with a passion for Kia and a desire to share that knowledge, and we're here to help you every step of the way on your car ownership journey.
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3931 River Pl Dr

Macon, GA

31210

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Showing 204 reviews

January 01, 2025

Great communication and great work Car runs great! Techs did a awesome job getting me in and out! More

by trintavioussmathiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john
Jan 02, 2025 -

Hutchinson Kia of Macon responded

Thank you for sharing your positive experience with Hutchinson Kia of Macon!

December 25, 2024

They person handling my case never contacted and spoke to me. She left me an outrageous repair bill. Don't buyer a used Kia from them. The repair bill will be more than what you pay. More

by Tdavis31206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristin
Dec 26, 2024 -

Hutchinson Kia of Macon responded

It's concerning to hear about your experience with the repair bill and lack of communication. We strive for transparency and attentive service, so I apologize if we fell short in this instance. Please reach out directly so we can address your concerns and work towards a resolution. Thank you, Stacey Weeks - Service Manager

December 13, 2024

Patrick was very helpful and knowledgeable with all the features and options we were considering. He was a pleasure to work with! More

by rhondagilkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey
Dec 13, 2024 -

rhondagilkey responded

Purchasing a new car from Hutchinson Kia of Macon was a pleasant experience!

Dec 16, 2024 -

Hutchinson Kia of Macon responded

We are thrilled to hear that you had an excellent purchasing experience here at Hutchinson Kia of Macon with Patrick. Thank you!

December 11, 2024

Great service and price. Patrick was very patient and answered all questions completely. This is our 2nd car from Hutchison Kia and it went as smoothly as the 1st. This is th More

by Mwhite29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Davis
Dec 11, 2024 -

Hutchinson Kia of Macon responded

Thank you for choosing Hutchinson Kia of Macon once again! We're happy to hear that Patrick provided great service and answered all of your questions, ensuring a smooth car-buying experience. Enjoy the ride!

November 15, 2024

All the employees were nice and courteous throughout the entire process. They explained everything. The delivery was great! More

by db178339
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Hutchinson Kia of Macon responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Hutchinson Kia of Macon provided courteous service and made the process smooth. Enjoy your new vehicle!

November 07, 2024

Dont know what a torque wrench is used for. On 09/27/2023 I took car in to have oil changed and tires rotated plus had concerns about shake on braking at the time had 98256 miles and driven lit More

by kmize1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Romeo
Nov 08, 2024 -

Hutchinson Kia of Macon responded

This feedback is hard to receive, and we apologize for any inconvenience caused. We strive to maintain high standards in all aspects of vehicle maintenance, including proper torque specifications on lug nuts. Please reach out so we can address this matter further and ensure it doesn't happen again in the future. Thank you, Stacey Weeks - Service Manager

October 19, 2024

Got new tire just threw spare in back of my car charge me for tire I kept never go again and xx to leave a star before will post they don't deserve it More

by Jmiron19651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Oct 21, 2024 -

Hutchinson Kia of Macon responded

I'm sorry to hear about your experience with the tire service. We strive for transparency and quality in our services, so it's concerning to know we fell short here. Please reach out if you'd like us to address this further or have any other concerns. Thank you, Stacey Weeks - Service Manager

September 29, 2024

Great service and good customer service and advisor was very nice to take care of clients More

by nlee1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilda Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacy Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas
Sep 30, 2024 -

Hutchinson Kia of Macon responded

Thanks for the kind words about the Hutchinson Kia of Macon team! We appreciate the five-star rating!

September 25, 2024

Staff was great helpful and broke down the minor work our car needs. Told me important to you can wait. I appreciate that alot. I was there for the factory recall my appointment went smoothly took my car rig More

by beccafisher09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilda Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacy Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Treadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Manohar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshell McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Hutchinson Kia of Macon responded

We're delighted to hear that our team at Hutchinson Kia of Macon provided such a helpful and efficient experience for you. Thank you for your recommendation, and we're glad we could make the process smooth! Looking forward to serving you again in the future.

September 17, 2024

The sales team was a five star, but the Sevice department is the worst experience I have ever had.. had multiple dealings with the service team but today was it for me. More

by james4uga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
xxxxx in service desk with the beard
Sep 18, 2024 -

Hutchinson Kia of Macon responded

We appreciate your feedback and are glad to hear you had a positive experience with our sales team. However, it's concerning to learn about the issues you've faced with our service department. We would like the opportunity to address these concerns directly and make things right for you. Please reach out at your convenience. Thank you, Stacey Weeks - Service Manager

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