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Hutchinson Kia of Macon
Macon, GA
212 Reviews
You'll find more than the latest Kia models at our dealership, serving the greater Macon, Warner Robins, Milledgeville, Perry and Griffin areas of Georgia. You'll also discover folks just like you, your friends and neighbors, with a passion for Kia and a desire to share that knowledge, and we're here to help you every step of the way on your car ownership journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 212 reviews
June 21, 2011
I had gone in to get my car checked out because the air wasn't working properly. My car is under warranty and they said they would check it because it was under warranty. I was waiting for an hour and fina wasn't working properly. My car is under warranty and they said they would check it because it was under warranty. I was waiting for an hour and finally they told me my car was ready. Well as I was waiting for my car to come out they came back and told me they had inspected the wrong car. It's been an hour now and it's a Tuesday and I need to get to work but I guess they didn't understand that concept. So I waited another hour for my car, the right car, to be inspected. The lady came out and told me my car was ready but since it was something that wasn't fixed under warranty I had to pay for labor. Well what's the point of having a warranty if you can't inspect my car when I think something is wrong with it?! They wasted over two hours of my day and made me pay for spmething that didn't even get fixed. I paid for them to look at my car even though it's called warranty. Worst car service dealership place I have been to! I will not be returning to them after giving them 2 years of service already!! More
by katiieford
Employees Worked With
Shay
March 13, 2011
Went with a problem with oil pressure light. they first claimed needed oil change, then oil gaskets, then engine flush, then said should probably trade it in or else get new engine. We declined the new eng claimed needed oil change, then oil gaskets, then engine flush, then said should probably trade it in or else get new engine. We declined the new engine or the trade in towards a new car scam. Odd that we started at a $70 dollar job and it kept going up. Also when we picked it up, the back end of the van had been hit/dented. They claimed it was that way before but it wasn't! We saw no indication inside or out that they had done any work at all or even moved the vehicle. They charged us $600 and the car broke down (oil light staying on) 6 miles from their dealership. We chose to be towed into atlanta. I would not recommend this dealership for anything. We will be writing the KIA corporation about our terrible experience. More
by dchm
Employees Worked With
Service department. Never the same person.
