Hyman Bros. Infiniti of Richmond

Purchased a used highlander Joe was awesome! Joe made the process extremely easy and was no way pushy. This was definitely a easy experience and we would definitely recommend Joe Joe was awesome! Joe made the process extremely easy and was no way pushy. This was definitely a easy experience and we would definitely recommend Joe to others. More

4 Runner Vernon James was great and pleasant. Vernon went out of his way to ensure the process and the little details were taken care of with my purchase. He Vernon James was great and pleasant. Vernon went out of his way to ensure the process and the little details were taken care of with my purchase. He called with updates when he had information to share. Vernon made buying the car easy. If your looking at buying a vehicle see Vernon and visit Hyman Brothers. More

Salesman was great. I found the vehicle to my liking on their site. It was 135 dollars over fair market value. They would not come off the price at all. I was pre-approve I found the vehicle to my liking on their site. It was 135 dollars over fair market value. They would not come off the price at all. I was pre-approved through my bank with a certain % rate and given instructions on what the dealership needed to do. I drove a hour to the dealership, my wife took off work early to meet me. I was advised by the finance department that the bank had given me wrong information and that I needed to fill out a new application. That application came back 1.5% higher then my bank told me. I left without the vehicle. I called my bank the next morning they advised me the dealership told me wrong and the new application would void my pre- approval loan and my advised rate. I had to talk to the bank manager to tell them what I was advised to do. I then had to call the dealership and ask them to withdraw my application. I then received a call form the dealership that everything was straight and I was good to go with my original pre approved loan rate. I had to drive a hour back the next night to get the truck. I was not happy needless to say. When I went to sign the papers I advised the finance department I did not want anything extra just the truck as is. He probably did not say to words to me the whole time after that. THE SALESMAN on the other hand went above and beyond. he came in to help me on his only day off. He did everything he could during both days to keep me informed and assist me in anyway he could. (I was very grateful for Joe Taylor). More

Awesome! We worked with Roger in the service department and he was awesome! He was very friendly and eager to assist. Kudos to him and his service team for pro We worked with Roger in the service department and he was awesome! He was very friendly and eager to assist. Kudos to him and his service team for prompt, friendly and professional services! More

Dealers with integrity Pleasant sales person didnt feel pressured easy process made car buying easy from sales person to finance person will recommend to anyone thank Mr. Me Pleasant sales person didnt feel pressured easy process made car buying easy from sales person to finance person will recommend to anyone thank Mr. Merrifield and person that found our loan More

Excellent maintenance! I have been very pleased with both the sales side and more importantly the service provided. Roger is my service advisor and he always takes good care I have been very pleased with both the sales side and more importantly the service provided. Roger is my service advisor and he always takes good care of me. I live an hour away and pass several repair shops and/or dealers to come to this location because of Roger's excellent customer service. It's a position of trust. But often once you purchase the car the dealer doesn't care about that relationship anymore. I've been so pleased with the follow through by Roger and his team and I feel like I have a dealer and service provider for life. It's the reason why when it came time for an additional vehicle I returned and purchased here. Thanks again, I will purchase all of my future vehicles here and will continue to travel to get my maintenance performed here, based on Roger's professionalism and partnership with myself and his other customers. You won't be sorry, this is an investment worth making! More

Hyman Brothers are the Best!! My husband and I just purchased our 4th car from here this week. Thanks to the Best Professional salesman I know, Joe Taylor., who always goes above a My husband and I just purchased our 4th car from here this week. Thanks to the Best Professional salesman I know, Joe Taylor., who always goes above and beyond to make certain his customers are given exceptional service. Whenever I’m looking for a nice, luxury, pristine kept late model vehicle with very low miles and reasonably priced, I always call Hyman Brothers to ask for Joe. They always have what I’m looking for and they never disappoint. Thanks again Joe and special Thanks to Roger in finance who got us in and out in no time with the warranties we asked for and reasonable financing. Also a Big Thank you to the two guys that detailed my car, sorry I didn’t get your names, but what a Superb job!! More

Best Car Buying Experience - No Contest John Breeden (Sales) and John Sensibaugh (Finance) provided me with the best car buying experience I ever had. I will literally talk about this exper John Breeden (Sales) and John Sensibaugh (Finance) provided me with the best car buying experience I ever had. I will literally talk about this experience for many years to anyone who will listen and use it as the standard for car buying. In and out in an hour and that included chit chat - the car was clean and ready with plates for me to test drive and take home, all of the paperwork was ready for me to sign and the pricing was EXACTLY what we had discussed. I had a negative experience with another dealership - Hendrick, and they basically did a bait and switch (false advertising the "Hendricks price" AND 0% financing for 72 months, but it turned out it was either one or the other. They use archaic sales methods - the stereotypical car sales model. Luck Chevrolet actually had the same make and model and the price was slightly higher, but they CLEARLY stated on their website their deals could not be combined. If you are considering buying a vehicle I would highly recommend buying from Hyman Bros. John was upfront with me from the beginning, giving me the "out the door" price - and that is exactly what I ended up paying to the cent. He made sure everything was taken care of to make it as seamless as possible for me and I know he treats all of his clients with the same high standard of care. As long as we are in the Richmond area, we will only buy our cars from Hyman Bros. Thank you very much, Jessica More

Great Salesman I had a great time shopping for a car with Jarret. We went on several test drives and had a lot of laughs. He was honest about features he was unsure I had a great time shopping for a car with Jarret. We went on several test drives and had a lot of laughs. He was honest about features he was unsure about and was willing to find the answers for me! More

2017 Nissan Frontier Joe Taylor, GQ and Roger make a great team! Joe worked with us throughout the deal promtly by phone or email. Would recommend them highly! Joe Taylor, GQ and Roger make a great team! Joe worked with us throughout the deal promtly by phone or email. Would recommend them highly! More