Hyman Brothers Automobiles West Broad

We purchased a used Chevrolet Colorado for my son at Hyman's on West Broad Street. We are so excited about our truck! Our sales consultant, Amon was top notch!! I was impressed with his knowledge, ded Hyman's on West Broad Street. We are so excited about our truck! Our sales consultant, Amon was top notch!! I was impressed with his knowledge, dedication and hard work to assist us with our deal. He continued to stay in touch with us throughout the process and we look forward to working with him for years to come. This is a top notch dealership. I felt like they were honest and helpful throughout the process. Haywood Hyman was also terrific and I enjoyed speaking with him. I gave a rating of 4 overall due to the financing that was offered to us. With strong credit, we expected a good rate from the start. The rate offered to us was not acceptable, so we made a few calls and had a rate 2% lower within 10 minutes. When we called the dealership back, the rate offered to us initially was lowered by 2% points. However, they failed to match the rate we received. The financing should be more in line with what other banks are offering - so their customers do not have to shop for better rates. I was not impressed with the finance department. As a result of the rate shopping, the process was delayed some. Overall, however, we had a terrific experience. We look forward to future purchases at Hyman with our favorite salesperson, Amon. He connected with us and my son. We appreciate all of the time he put into deal and making sure everything was processed smoothly. I appreciate the friendliness of the team - including both Haywood and Amon. Thanks again for everything! More

Amon at Hyman Bros is by far the most helpful, professional, and nice customer service oriented individual that I have ever encountered! He was friendly and was ready to answer any question. Most professional, and nice customer service oriented individual that I have ever encountered! He was friendly and was ready to answer any question. Most importantly he was always willing to go above and beyond to make sure our needs were met! I am extremely satisfied with my experience and will definately recommend to others! More

This was the first time I have purchased a vehicle through Hyman Brothers. My experience was great, and I will highly recommend them to friends and family. Hampton and Andrew were very friendly and pr through Hyman Brothers. My experience was great, and I will highly recommend them to friends and family. Hampton and Andrew were very friendly and professional and made the entire experience smooth and easy. I love my new car!! Thank you!!! :) More

Not to happy I was told it was 4-wheel drive and its not. No owners manual in the vehicle. I received a letter from Hyman stating its time for service and hadn't had it two weeks. Called and asked about the No owners manual in the vehicle. I received a letter from Hyman stating its time for service and hadn't had it two weeks. Called and asked about the 4wheel drive Amon checked and said its not. I told him I'm not happy because we were told it was he said I could go on line and see if there is something else we like, well it wasn't we saw what was on the lot. I was told don't drive the car over 150 miles or 3days money back guarantee incase I decides on something else. I put that many miles on it from the dealership to home. Still no owner manual "it's been ordered" and the service letter I was told "disregard letter we send those to every customer". More

Amon is knowledgable and helpful, friendly but businesslike as well. This dealership has a reputation for high-quality vehicles and Amon fits that profile well. I recommend him highly. businesslike as well. This dealership has a reputation for high-quality vehicles and Amon fits that profile well. I recommend him highly. More

It was a pleasure working with Aman and GQ. Everyone at the dealership is awesome. They treat you with great respect and as if you are valued and appreciated. I certainly plan on getting another car from the dealership is awesome. They treat you with great respect and as if you are valued and appreciated. I certainly plan on getting another car from Hyman Bros. Automobiles going forward. You can't beat them. As a retired Marine, I recommend Hyman Bros. to my fellow Vets and service members! More

Steven was quick on responding to the e-mails with accurate information. The car is just as discribed and the price was fair. I enjoyed the realistic price and lack of needing to haggle. Delivery was accurate information. The car is just as discribed and the price was fair. I enjoyed the realistic price and lack of needing to haggle. Delivery was quick and convenient. More

THEY SHOULD BE RATED a 10 on a 5 point scale!!!! We live in Virginia Beach, VA and was a bit skeptical buying a used car in Richmond VA. Our salesman was Steve Sommers- he is TRULY the consummate pro live in Virginia Beach, VA and was a bit skeptical buying a used car in Richmond VA. Our salesman was Steve Sommers- he is TRULY the consummate professional!!!! He did not use any sales pressure or the typical "used car gimmicks/tricks" you find at most of the used car dealerships. He was straightforward and knowledgeable. We decided to purchase and drove the car back to Virginia Beach - once we brought it home, the car required some service, Steve instructed us to go to our mechanic. HYMAN BROTHERS DEALER helped me coordinate the service and even paid for it! HOW MANY USED CAR DEALERS WILL GO ABOVE AND BEYOND FOR OUT OF TOWN CUSTOMERS? That is exactly what Steve and HYMAN Brothers did. Ralph from the service department helped coordinate the service/payment with our mechanic. TRULY AMAZING; OUTSTANDING CUSTOMER SERVICE. A++++++ They never gave us the "out of sight, out of mind" attitude. THEY WERE VERY, VERY HELPFUL. We would seek Steve and the HYMAN Brothers team AGAIN when looking for another car. Their website is marked one of our favorites. They have earned our strongest possible recommendation for anyone to buy a vehicle from them!!!! If you are reading this and are thinking about buying a car from HYMAN BROTHERS....DO IT, you will not be disappointed!!! More

OMG. THE BEST SERVICE EVER. RICK BRADLEY WE LOVE YOU AND YOUR TEAM. THANK YOU ALL FOR HELPING US COMPLETE OUR BUCKET LIST. SINCERELY, CALVIN AND BARBARA J NEAL YOUR TEAM. THANK YOU ALL FOR HELPING US COMPLETE OUR BUCKET LIST. SINCERELY, CALVIN AND BARBARA J NEAL More

I purchased my 2009 Cadillac CTS today from Hyman Brothers West Broad. I had called the dealership 2 days prior to schedule an inspection of the vehicle's interior on my lunch hour, and my sales cons Brothers West Broad. I had called the dealership 2 days prior to schedule an inspection of the vehicle's interior on my lunch hour, and my sales consultant, Ray, had it ready when I got there. The interior was immaculate! My mind was pretty much made up. As I was pressed for time, Ray told me to call him with any questions, and I did....at least 3-4 times after I left there that day and each time I called, he was very pleasant, professional, and answered all of my questions thoroughly. The entire staff made this car buying experience GREAT. I would recommend this dealership to anyone looking for clean, quality used cars with low mileage. More