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Hyundai 112
Medford , NY
619 Reviews
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619 Reviews of Hyundai 112
May 15, 2024
DO NOT BUY A CAR AT THIS DEALERSHIP! My name is David H and I will be taking Hyundai 112 in Medford NY to court for not honoring the extended warranty I purchased at a price of $2450. My name is David H and I will be taking Hyundai 112 in Medford NY to court for not honoring the extended warranty I purchased at a price of $2450. I purchased a Hyundai Tucson 2019 used on April 10,2022. The car broke down with a seized engine on February 1,2024. I had the car inspected at the dealership and they are not honoring the warranty on the claim of no service records from June 1,2020-April 10,2022. I did not own the car at this point of time. I have all paperwork showing proof of purchase, payment, service records from April 10,2022- February 1,2024. I can also prove that I was not due for an oil change for at least 1k more miles. I will be filing a lawsuit in Suffolk County Court this week. Also they took over 6 weeks to loook at the vehicle and it’s been a 14 week process to get the final decision today. I am also a right below the knee Amputtee who has been stranded due to this situation. More
by dph1976
Employees Worked With
Mary
Helpful November 18, 2023
This place is an ABSOLUTE CIRCUS! ! Zero accountability but they'll take your money!! Bought a car in September, 1 week in, it had a water leak and they've haven't called us or told ! Zero accountability but they'll take your money!! Bought a car in September, 1 week in, it had a water leak and they've haven't called us or told us what's going on! It's November 15th!!!!! If you want answers, don't even go to the dealership! Nobody has any answers. Nobody knows anything going on! Apparently there's never a manager on duty. Nobody is in charge. ESP when the GM is out of town!! Service Dept is USELESS! And when they get out of meetings where they "just got our xxxxx handed to us", apparently that's my fault!!! So I get a xxxx attitude bc I'm only here to find out what's going on with my car that I've made 4 payments on already and have yet to truly OWN IT!!! FYI: water leaks and 2inches of water across the passenger side of the vehicle deems them to replace the windshield seal, Hunt down a new rug and send us on our way. After it sat in the parking lot for WEEKS in the beating sun, no windows open. No ventilation. Nothing. Do some research and tell me how long it takes for mold to grow on surfaces and fabrics without proper ventilation and moisture removal!? I'll wait... NEW 2024 lease. 400 miles. Water leak from manufacturing defect and 2 months later, we still have ZERO ANSWERS. ZERO resolution. Zero finish line. Zero communication yet we have every ounce of UNPROFESSIONAL and Caddy adults who treat their customers like I xxx after they get your $$$$$$$. STAY AWAY! RUN AWAY, FAST! More
by FknPISSED
Employees Worked With
Darlene (who’s told what to do by her Management)
September 27, 2023
guy was incompetent nasty couldnt help and not knowledgeable on my vehicle when i brought it for service a really complete moron hes bald and just plain rude asked if anyone else can help and his knowledgeable on my vehicle when i brought it for service a really complete moron hes bald and just plain rude asked if anyone else can help and his mouth kept going apparently not and no one helps More
by jazzygirldances
Employees Worked With
idk
May 13, 2023
The service department desk personnel here are totally incompetent. I have never dealt with a dealership with such poor customer service and with such lack of knowledge of the vehicles that they service. incompetent. I have never dealt with a dealership with such poor customer service and with such lack of knowledge of the vehicles that they service. I would advise anyone not to bring their vehicle to this dealership for any type of service. This service department after 3 years and several days of my vehicle being left at this dealership still are unable to explain or find the cause of a roof leak that constantly leads to the center console light shortening out and needing to be replaced along with water entering the vehicle. I'm hoping at this point that's the only damage. As of my last visit instead of removing the center console light and the front headliner and checking for damage and to make attempt to locate the cause nothing was done with the exception of them running water over the sunroof while the so called technician sat inside my vehicle. I was advised the next day when I picked up my vehicle that nothing else is going to be done and that the bulb in the center console will cost me $120 to replace. What a disgrace! More
by Joe. H
Employees Worked With
Chris,Darlene
January 04, 2023
I've purchased several vehicles from this dealership in the past (Chevrolet) but never had Hyundai. Decided to check them out and was greeted by their sales person Joe Trabona. Joe was very informative and the past (Chevrolet) but never had Hyundai. Decided to check them out and was greeted by their sales person Joe Trabona. Joe was very informative and helpful but not aggressive salesman. This makes the whole process much easier and less stressful. I've asked him about 2023 Kona N-line as well as 2023 Tucson N-Line. Both cars looked nice and every technical and very specific question I had, Joe had an immediate and precise answer. This is pretty rare as many salesman today have no idea about what kind of equipment or specs cars they're selling have. Hyundai should be very happy to have Joe as their employee. He printed an offer for Kona and I told him I will think about it and might bring my wife to check the car. Again, Joe was helpful and open to discuss if we decide to come back. But still not aggressive or angry because I'm not buying the car right now (sounds familiar?). Later that afternoon my wife and me came back, leased those 2 cars and had a nice experience with zero stress or problems. Additionally their finance managers Allison Rollero and sorry I forgot the other guy's name were very nice and helpful. Did not try to add any additional costs to our previous agreement. Offered stuff as they have to but were not super pushy like finance managers can be. For example long time ago, Volkswagen finance manager at Bayside dealership was harassing me for half an hour to buy additional warranty so he can get a Caribbean vacation as a reward. That was funny :) Overall we are very happy with both cars and the price we are paying. Will be happy to speak and work with Joe Trabona and Allison Rollero any time in the future once our lease is over. More
by goran
Employees Worked With
Joe Trabona, Allison Rollero,
November 19, 2022
Hyundai112 is not your typical dealership. James Boyd is straightforward and does not play games. In addition, Hyundai112 does not charge a market adjustment price as most area dealers do. Tha James Boyd is straightforward and does not play games. In addition, Hyundai112 does not charge a market adjustment price as most area dealers do. Thank You for great service!!! More
by Party of Five
Employees Worked With
James Boyd
September 21, 2022
Jim Boyd the salesman was wonderful ordered my car with the understanding that old dealerships had to wait on them car arrived earlier than expected. Finance department was also wonderful got me in and out the understanding that old dealerships had to wait on them car arrived earlier than expected. Finance department was also wonderful got me in and out of there so quickly. The insurance department was extremely Fair did not try and sell me through his company but verify that mine insurance company was actually cheaper and suggested I go with my own can't say enough about the team at Hyundai 112. No pressure from anybody patient explained everything wonderfully have never had better customer service in my life. Would recommend to all of my family and friends to visit 112 for no pressure deal with fair prices and great customer service. More
by Lakelady27
Employees Worked With
James Boyd and the finance department and insurance department
May 27, 2022
Quick, friendly service, clean facility and comfortable, no pressure sales. James Boyd is a gem! Such a warm, likable person. Feels like we’ve known him for years! He sold me a car I thought I didn't wan no pressure sales. James Boyd is a gem! Such a warm, likable person. Feels like we’ve known him for years! He sold me a car I thought I didn't want, in a color I have never liked but I am so glad I did! Even in the difficult situation with vehicle availability, we didn’t feel rushed or on the spot. We’re very happy with the service and the ease of financing at Hyundai 112! More
by michelle.antonelle
Employees Worked With
James Boyd
November 16, 2021
An absolute nightmare of an experience. The General Manager did not return one of my calls or e mails, and even ignored Better Business when they reached out. Run, don’t walk, as far away from this dea Manager did not return one of my calls or e mails, and even ignored Better Business when they reached out. Run, don’t walk, as far away from this dealership as you can. More
by Sett721
Employees Worked With
The service department and sales
