Hyundai Carson
Carson, CA
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207 Reviews of Hyundai Carson
Went here with my husband to get a car for my son so he can go to school. They sold us a Nissan Rogue, but we had to wait to pick it up because there was an issue getting it started, which they said they w can go to school. They sold us a Nissan Rogue, but we had to wait to pick it up because there was an issue getting it started, which they said they were going to fix and also the radio was not working. We came back and picked the car up and they had changed the battery. Less than 2 weeks later the car started having a starting issues and not recognizing the key. My son drove the car to the lot and cut it off and we have not been able to get it started since. They gave him a loaner and told him they would be fixing the car. After a week went by l, we called and they said they could not fix it and they would be sending the car to Nissan to get it fixed. We called to check after a couple of weeks and said Nissan was looking at it. A week later they contacted my husband to have my son come and bring the loaner car back and switch to another one, because someone wanted to look at it for purchase. When he got there they just took the loaner car and did not give e him another one. Then to make matters worse, he seen that the car we bought was in the exact same spot that he left it in. They had not sent it to Nissan as they stated. They had done nothing! My husband was very upset and was told that we could exchange the car, but we would only get the trade in value! Jose and the dealership knew this car had a problem and they have not offered us any assistance. This is borderline fraud. We have to have it towed to Nissan and pay to have them diagnos the issue and then pay to fix it! They have given us nothing but the run around. I am contacting the states Attorney Generals office to see all possible remedies because what this place has done can not be legal. And now Jose does not work there anymore. I wonder why that is. More
Needed a car fast, Rodel helped me getting a car that fit my needs/comfort. Rodel was patient with me and listened to get me with brand new car. Thanks my needs/comfort. Rodel was patient with me and listened to get me with brand new car. Thanks More
We really loved the customer service coming from Rosy Gomez and Oscar Perez, both patient and informative. You can see they love their jobs and like to take care of their clients. Gomez and Oscar Perez, both patient and informative. You can see they love their jobs and like to take care of their clients. More
Jerry Ruiz is ABSOLUTELY AMAZING. I've been buying cars from Jerry for years and will forever be his customer, no matter where he's at!! Jerry treats you like family and always has yo I've been buying cars from Jerry for years and will forever be his customer, no matter where he's at!! Jerry treats you like family and always has your best interest in mind. He will also ensure that you feel comfortable and confident buying a car!!! I cannot recommend Jerry enough, especially as a woman. It's sometimes difficult as a woman to navigate the car scene, but Jerry puts your mind at ease!!! I could write all day long about how great Jerry is, and he truly is a gem, so always ask for Jerry if your visiting Hyundai Carson!! One thing that I will say is that financing needs some pep in their step because Jerry will get you excited and happy for a new car, and then once you get to financing, all the energy is gone. I understand that financing is boring and serious, but that doesn't mean the department needs to be low-energy, you gotta keep that excitement going!! More
Carson Hyundai have continually provided excellent service to my family. It's the main reason we keep coming back and purchasing vehicles from Rosy! service to my family. It's the main reason we keep coming back and purchasing vehicles from Rosy! More
I had a great experience with Rosy. She was very personal and understood my concerns. I felt no pressure and felt comfortable making my purchase. I would definitely recommend coming her She was very personal and understood my concerns. I felt no pressure and felt comfortable making my purchase. I would definitely recommend coming here. More
Nathaniel Deleon was attentive, courteous, respectful & informative. I used to be an award-winning sales consultant for a few auto dealers. He makes the buying experience stress free! Excellent experience informative. I used to be an award-winning sales consultant for a few auto dealers. He makes the buying experience stress free! Excellent experience More
Omar Irving is really great; he is very knowledgeable about cars. I was able to buy two cars within 3 months! That's how you know the service he provides is top tier. The whole dealership team is very fr about cars. I was able to buy two cars within 3 months! That's how you know the service he provides is top tier. The whole dealership team is very friendly! Very satisfied and excellent customer service. More

