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Hyundai Genesis Ford of Kirkland
Kirkland, WA
1,581 Reviews
Here at Hyundai of Kirkland, we always strive to deliver a first-class car-shopping experience to Hyundai drivers. We make that possible by providing a stunning collection of vehicles, hassle-free financing and high-quality service and repairs. That's how we're able to serve as the one-stop shop for buying, financing and servicing Hyundai cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,581 reviews
October 17, 2015
Great Experience Hyundai of Kirkland is a great place to purchase a car. The salesmen are knowledgeable and extensively know the products that are being offered. Keith Hyundai of Kirkland is a great place to purchase a car. The salesmen are knowledgeable and extensively know the products that are being offered. Keith was respectful and helped me purchase my first ever car. More
by DAVONTAEGLENN
Verified CustomerEmployees Worked With
Keith
Helpful October 12, 2015
great experience I am happy with my recent purchase from Hyundai of Kirkland. Jon helped me thoroughly looking at different models of Sonata and talked about different I am happy with my recent purchase from Hyundai of Kirkland. Jon helped me thoroughly looking at different models of Sonata and talked about different leasing and purchase options. I ended up driving home in a new Sonata Sport Turbo that I love driving. I would be happy sending friends and family to them when are looking for a place that is easy to purchase a car. There were a couple items that needed to be followed up on and Jon was helpful in following up as well as Christina the service Manager More
by BENCANTU10
Employees Worked With
Christina, Service Manager, Jon Sweigert
October 11, 2015
Good efficient service It was the quarter end the service was fast but sometimes felt a bit rushed. But do not have any complaint about the process. Overall good experience. It was the quarter end the service was fast but sometimes felt a bit rushed. But do not have any complaint about the process. Overall good experience. More
by K2SRIKANTH
Employees Worked With
David Kim
October 07, 2015
caring people. Was helped through the paper work. before. I had to go in and pray. Harry was very patient which i like because i am not to good at paper work before Was helped through the paper work. before. I had to go in and pray. Harry was very patient which i like because i am not to good at paper work before. More
by DARLENEDEMERRITT
Employees Worked With
Harry was the Main guy.Do not remember. last name.
October 07, 2015
great time buying 2 Senata Hybrids Very simple process, treated fairly and was presented with good prices. The cars are fantastic!!! I would recommend this dealership, and I will mak Very simple process, treated fairly and was presented with good prices. The cars are fantastic!!! I would recommend this dealership, and I will make Kirkland Ford/Hyundai my first stop when car shopping in the future. More
by AGNEWR7859
Employees Worked With
David Kim
October 03, 2015
Don't shop here! I'm glad I contacted HofK online before I bothered to drive down from Lynnwood. I saw a used Hyundai Sonata, an 08 I believe, on their website tha I'm glad I contacted HofK online before I bothered to drive down from Lynnwood. I saw a used Hyundai Sonata, an 08 I believe, on their website that I was interested in. On a Sunday, I used the contact forum on their website to ask for a record of any maintenance they had done on the car, as well as for the Carfax, because although they had Carfax buttons on all the their car's pages, the button led me to the buy a Carfax for this car page like they had failed to renew their subscription. Anyway, they started out good as Jon Sweigert, one of their internet managers, emailed me back only 2 or 3 minutes later telling me that he would get me the reports I have asked. At the same time, he asked when I would like to come see the car as well as what my phone number was. I responded that I was going to come see the car in a few days (Tuesday or Wednesday), but still omitted my phone number, as I had in the contact forum (because I didn't want salespeople calling me all the time). Just a little while later I received another email from a different person at HofK, named Heidi (I think she may have been from a third party answering service type company). All she asked for was my phone number again. I was slightly annoyed by this point, but I gave her my Google Voice number so they would stop asking. Finally I received another email from Jon Sweigert, this time telling me that HE WOULD MAKE SURE AND GET ME THE HISTORY AND SAFTEY REPORT TOMORROW MORNING (MONDAY) . Well Monday morning came and went and no reports were sent to me. That afternoon, Heidi contacted me asking when I would like to come in and visit the car if I hadn't already. I told her I needed to see the reports that I had been promised before I would come in. TWO DAYS PASSED, AND STILL NO REPORTS by Wednesday. I receive another email from Heidi asking if the internet team had gotten me the reports yet. I had given up on HofK at this point but replied to her telling her no. Here is the real kicker... I STILL NEVER GOT THE REPORTS! LIKE EVER! IN SUMMARY/TL;DR: Hyundai of Kirkland hounded me for my information but never actually completed my simple request of getting me the service report and Carfax report like I asked. And to top it off, they stopped trying to get me what they had promised me after only four days. They decided that selling a $7000+ car was not worth 30 minutes of effort, which is why I RECOMMEND STAYING AWAY FROM HYUNDAI OF KIRKLAND. More
by Act32.97
Employees Worked With
Heidi, Jon Sweigert
October 01, 2015
3rd times a charm!! My new 2015 Hyundai Sonata Turbo Ultimate is now parked in my garage as of yesterday and this will be the 3rd Hyundai I've purchased from Hyundai of K My new 2015 Hyundai Sonata Turbo Ultimate is now parked in my garage as of yesterday and this will be the 3rd Hyundai I've purchased from Hyundai of Kirkland and I can't say enough about this place!My family and friends have also gotten the best deals out there from here and I would recommend them to anyone!!John Brooke and Jessica Adams helped me pick this black Beauty out and upgrade me from my Sonata Sport while Thi the manager worked the numbers out ,you really do feel like family here thank you again Hyundai of Kirkland!!!Rachel D. More
by rachel1212
Employees Worked With
John Brooke and Jessica Adams
September 25, 2015
Great Car Buying Experience My wife and I recently purchased a new Elantra from Hyundai of Kirkland. We were impressed with the vehicle selection, knowledgeable staff, and the My wife and I recently purchased a new Elantra from Hyundai of Kirkland. We were impressed with the vehicle selection, knowledgeable staff, and the low pressure atmosphere. We found the car we wanted, and we both were pleased with our experience. Russ Millspaugh, our salesperson, was really helpful. He did an excellent job of helping us refine our choices by explaining the features and differences in the Elantra line. More
by Helio C.
Employees Worked With
Russell Millspaugh
September 24, 2015
Excellent customer service Excellent customer service, the staff is very helpful through out the process. Over all iam very satisfied with my purchase both with respect to the Excellent customer service, the staff is very helpful through out the process. Over all iam very satisfied with my purchase both with respect to the price and the car More
by KAMESHKODUKULA
Employees Worked With
Success
September 23, 2015
Excellent experience overall Jed took the time to listen to what my wife and I wanted and did not try to sell us anything different than what we wanted. Jed took the time to listen to what my wife and I wanted and did not try to sell us anything different than what we wanted. More
by DAVIDKROGH
