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Hyundai Inland Empire
Loma Linda, CA
993 Reviews
Come experience for yourself our Award Winning Customer Service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 993 reviews
October 22, 2022
If you're considering doing business with this dealership, you have to ask yourself what your dignity is worth. Salesman Derek Nguyen and the sales manager fails to possess the ability to acknowle dealership, you have to ask yourself what your dignity is worth. Salesman Derek Nguyen and the sales manager fails to possess the ability to acknowledge you with eye contact and let you finish your sentences. They are condescending and frequently speak with a dismissive tone. I was given a very specific number prior to arriving at the dealership and upon my arrival, they introduced to me a whole $2,000-$3,000 worth of fees that was never disclosed in our previous conversations. Derek then proceeded to tell me to not even OPEN MY MOUTH if I'm considering negotiating the price. He also added that he can sell the car in a snap to the next person if we're not interested. If I didn't need to purchase a vehicle that day, I would have put this disrespectful con artist in his place. Derek Nguyen is a dishonest salesman and pathetic excuse for a human being. He has no other useful talent than lying and deceiving people. A sleezy salesperson is the only job he is qualified to be. If you do Not want any hidden fees or surprises, do NOT do business with this dealership or if you must, do not give a second of your time to Derek Nguyen. More
by Michaelt
Employees Worked With
Derek Nguyen
August 01, 2022
Don't know where the love is coming from, as it's a pretty standard bait and switch dealer. I emailed, got a quote for 50k. Agreed to buy the car from Jessica in online sales and was sent a bill for 55 pretty standard bait and switch dealer. I emailed, got a quote for 50k. Agreed to buy the car from Jessica in online sales and was sent a bill for 55k, tons of mark ups and MSRP gimmicks. If I was supposed to negotiate instead of walking away, sorry, too busy to deal with it. Avoid just like all other dealers at the moment! More
by nomsrpfraud
Employees Worked With
Miguel Zavala
January 08, 2022
Their service department is inexcusably inept. I brought my very-low mileage new car in to them multiple times to investigate an engine noise that suggested a serious problem which Corporate Hyundai has bee my very-low mileage new car in to them multiple times to investigate an engine noise that suggested a serious problem which Corporate Hyundai has been very open about acknowledging, and working on correcting. Not once did this dealership go to the trouble of seriously looking into it. Finally I brought it to another dealership, and they did a proper investigation and immediately found the problem I'd been worried about. Hyundai Corporate will now cover all the costs of correcting the problem, but if I'd stayed with Hyundai IE, my car would have become worthless junk in short order. Their service department also has no concept of an appointment (I've waited hours before they even looked at my car in a scheduled appointment), and when they installed cargo bars on my roof rack, the locking cover on one promptly fell off. They offered to replace the missing part under warranty, but I never heard from them again about it. I've owned a number of cars, and I've never seen such an incompetent dealer service department. More
by DirksDad
Employees Worked With
Other Employees :
Kris Cranfill was at least always courteous. Other service reps weren't.
November 04, 2021
Bought a new Santa Cruz and three days later a new Ioniq. Our sales person Lawerence R. Is the best. Our sales person Lawerence R. Is the best. More
by cary_c9
Employees Worked With
December 24, 2020
I had an awesome experience this week at Hyundai IE. After emailing them about a new Ioniq I was interested in, General Sales Manager Tony called me back directly (as opposed to the internet sales peopl After emailing them about a new Ioniq I was interested in, General Sales Manager Tony called me back directly (as opposed to the internet sales people you usually get at other dealerships, who then need to run everything by the GSM anyway, or claim they can get you a deal that they can't). He offered me a fantastic deal and we negotiated everything over the phone so it was all set when I came in. Jackie helped me out when I came in for my appointment, went through all the features on the car, was super friendly and informative about the entire process. There was no attempt at re-negotiating in person since Tony and I had already worked out a deal before I came in. Reza helped handle my trade-in, and he was also super welcoming and friendly. I did the paperwork with Sal, it was straightforward and quick, with no attempts to add anything on I wasn't aware of. Jackie gave me her number and has been in contact to make sure everything with the vehicle has been good since I left and if I had any questions that came up after I drove it a bit. The entire process from start to finish was enjoyable, comfortable, and honest. After having terrible and somewhat traumatic experiences at other dealerships and past purchases, it was a relief to leave feeling like I got a great deal and they were good people that took me seriously. Have already been recommending Hyundai IE to friends. More
by Kate A
Employees Worked With
Tony Stissi, Jackie Pat de Murillo, Sal Arriola, Reza
November 26, 2020
Took my mom's Tucson in for basic which the department is great Thanks Matthew B. and drove off with a 2020 Elantra hatchback all Thanks to Jessica H. She made my day she was very professional took her time great Thanks Matthew B. and drove off with a 2020 Elantra hatchback all Thanks to Jessica H. She made my day she was very professional took her time explaining everything to me and my parents. I'm now very happy and in love with my New car nickname"black beauty" I give any female xxxxxxfor working in a male dominating field. More
by furmommyof2
Employees Worked With
Jessica Herrera
August 02, 2020
Just bought a new G70 Genesis and Jessica was our sales person. We would definitely request her again on our next purchase. This is our 3 Genesis bought at this dealership. Good people! person. We would definitely request her again on our next purchase. This is our 3 Genesis bought at this dealership. Good people! More
by jwhitt531
Employees Worked With
Jessica 5 stars
