I had an awesome experience this week at Hyundai IE. After emailing them about a new Ioniq I was interested in, General Sales Manager Tony called me back directly (as opposed to the internet sales people you usually get at other dealerships, who then need to run everything by the GSM anyway, or claim they can get you a deal that they can't). He offered me a fantastic deal and we negotiated everything over the phone so it was all set when I came in. Jackie helped me out when I came in for my appointment, went through all the features on the car, was super friendly and informative about the entire process. There was no attempt at re-negotiating in person since Tony and I had already worked out a deal before I came in. Reza helped handle my trade-in, and he was also super welcoming and friendly. I did the paperwork with Sal, it was straightforward and quick, with no attempts to add anything on I wasn't aware of. Jackie gave me her number and has been in contact to make sure everything with the vehicle has been good since I left and if I had any questions that came up after I drove it a bit. The entire process from start to finish was enjoyable, comfortable, and honest. After having terrible and somewhat traumatic experiences at other dealerships and past purchases, it was a relief to leave feeling like I got a great deal and they were good people that took me seriously. Have already been recommending Hyundai IE to friends.