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Hyundai Montgomery - Service Center

Montgomery, AL

3.5
200 Reviews

200 Reviews of Hyundai Montgomery - Service Center

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January 15, 2024

Great customer service Everyone I came in contact with had great customer service Nice atmosphere More

by valboone1998
Recommend Dealer
Yes
Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your feedback! We're delighted to know that you experienced great customer service from everyone you came in contact with and enjoyed the atmosphere at our dealership. Providing a welcoming and positive environment is important to us, and your recognition of these efforts is much appreciated. We look forward to continuing to serve you with the same high standard of customer care.

January 15, 2024

Over a month to fix vehicle and still did not address seat belt/ air bags light. More

by sm1456
Recommend Dealer
Yes
Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for bringing this to our attention. We apologize for the delay in repairing your vehicle and for not addressing the seat belt and airbag light issue. Your safety and satisfaction are important to us, and we'll ensure this matter is looked into promptly. We appreciate your patience and are committed to resolving this for you.

January 15, 2024

Awesome! !! Very professional, excellent service and salesmanship. Speaks with the knowledge of the dealership well. I am elated Mr. Lamar was my agent. Awesom More

by bessielove43
Recommend Dealer
Yes
Employees Worked With
Mr. Colby Lamar
Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your enthusiastic review! We're thrilled to hear about your excellent service experience and the professional salesmanship provided by Mr. Lamar. His knowledge and dedication are indeed assets to our team. Your elation and recognition of his efforts mean a great deal to us. We look forward to continuing to serve you with the same level of professionalism and care in the future!

January 15, 2024

Quick, professional service. Kierra went above and beyond to make sure that everything was completed properly and promptly. More

by dharris
Recommend Dealer
Yes
Employees Worked With
Kierra
Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your review! It's fantastic to hear about the quick and professional service you received, and that Kierra went above and beyond to ensure everything was completed properly and promptly. We're proud to have team members like Kierra who are dedicated to excellent customer service. Your acknowledgment is greatly appreciated!

January 15, 2024

Professional and courageous My experience with the dealership was overall positive! I really appreciated the professionalism of the staff and service team. I will refer others that are in the market f More

by CMONEYLUV99
Recommend Dealer
Yes
Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your positive review! We're glad to hear that your experience with us was overall positive and that the professionalism and courtesy of our staff and service team stood out to you. Your willingness to refer others to us is a great compliment, and we appreciate your support. Thank you for choosing us for your automotive needs, and we look forward to continuing to provide excellent service.

January 15, 2024

Excellent communication prior to appointment. Thorough service experience. Provided great details on the service that was completed. More

by BOW0707
Recommend Dealer
Yes
Employees Worked With
Shederian Stewart
Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your positive feedback! We're delighted to hear about your satisfaction with our communication and the thoroughness of our service. Providing detailed information about the service completed is important to us, and we're glad it added value to your experience. Your appreciation is a wonderful encouragement for our team!

January 15, 2024

They did a very good job. They are very knowledgeable and maintain my car quickly. More

by FRANK_AROUND_THE_WORLD
Recommend Dealer
Yes
Employees Worked With
Herman Hodrik
Jan 16, 2024 -

Hyundai Montgomery responded

Thank you, Frank, for your positive review! We're delighted to hear that our team's knowledge and efficiency in maintaining your car met your expectations. Your satisfaction is our top priority!

January 13, 2024

The car only needed an update to the anti theft system. But instead they charged me for making a whole new key. Few weeks later the new key would not work. When you use the old key now, the anti theft syst More

by Ash Kannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
January 12, 2024

Stopped by in November to see about ordering parts. They said I needed an appointment, so they made me one. Arrived early only to wait 45 minutes after appointment. Technician took mu vehicle oh and ye More

by gwen59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody
January 04, 2024

I came for services and it was not performed up to my standards so I’m not pleased More

by JMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shamar
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