Hyundai of Anderson

This was my first visit to Hyundai of Anderson for service on my Santa Fe. I can't say enough about the quality customer service I received from Jackie and Javoris during my scheduled maintenance. Ja service on my Santa Fe. I can't say enough about the quality customer service I received from Jackie and Javoris during my scheduled maintenance. Jackie was service rep and she was professional, friendly and made the entire experience a pleasure. I will definitely be coming back in the future. More

Melinda is always a pleasure to talk to while getting service performed on our vehicles. She not only comes across with a positive attitude, but is quick to make sure she is getting our entire issue wrot service performed on our vehicles. She not only comes across with a positive attitude, but is quick to make sure she is getting our entire issue wrote up clearly for her techs! She also just seems genuinely nice and is great at communicating where our vehicles are in the diagnostic and completion process. Great Job! Finding a great service consultant is hard to come by these days! More

Too long too explain the full story, but our car was in the engine recall notice. It landed at this service dept, where it stayed for around SIX months, where thank goodness our warranty paid to replace th the engine recall notice. It landed at this service dept, where it stayed for around SIX months, where thank goodness our warranty paid to replace the entire engine (which should have been paid by Hyundai from the start). *Our warranty has paid over $20K on this car* Our son (a Clemson student), finally got it back and drove it home to Charleston. The engine light was back on about 6 months later where the dealership in CHS, in a documented invoice, stated that a short block seal was not installed correctly and oil was leaking, among other things. Short story, trying to charge $5500 for a new catalytic converter. Hyundai service stinks, corporate stinks, and I would never, ever recommend a Hyundai to anyone. Total nightmare and waste of so much time and money. More

I had a service appointment today for an oil change, After being there 90 minutes I was told I needed new brakes front and back, told they were in red zone at 3 milligrams and my car was dangerous to dr After being there 90 minutes I was told I needed new brakes front and back, told they were in red zone at 3 milligrams and my car was dangerous to drive. They said they needed to be replaced today! I called my husband and after learning they wanted well over $600 he made me an appointment to have the brakes replaced elsewhere. After having them inspected at a new location that specializes in brakes, I was told I didn’t need brakes and mine were in green zone and had a long way to go before they needed to be replaced. I have been going to Hyundai in Anderson since 2013 and have always had my service done there. I no longer trust them which is really sad. They have lost my business! More

We dropped our car off on Saturday with a flashing Engine Light and applying gas caused the car to start slowing down. I also had 106,200 miles and only 470 miles left for and oil and filter change. Brandon Light and applying gas caused the car to start slowing down. I also had 106,200 miles and only 470 miles left for and oil and filter change. Brandon called me in the morning to find out what the main issue was. I also asked him to also change the oil and filter plus we discussed what is suggested with my mileage over 100,000 miles and I decided to have him do those as well. He was the only Service person onsite that day and finished our car be the end of the day. He explained everything that was done and we’re very grateful for his work and the car is great. We thanked him and wanted to express our appreciation. We hope everyone at work sees how well he did and also thanks him.. More

Buying a car here has been a great experience. I went by today because I had a question about my spotify account and the radio. Brandon was terrific and walked me through the issue! Highly recomme I went by today because I had a question about my spotify account and the radio. Brandon was terrific and walked me through the issue! Highly recommend! More

I was able to get a early appointment with Jimmy Brown service advisor and Brandon Dillard Service Manager with an issue of a bad clock spring, they booked me in and fixed the problem and had me out in a service advisor and Brandon Dillard Service Manager with an issue of a bad clock spring, they booked me in and fixed the problem and had me out in a hour. I have never been treated better from any dealership then these two gentlemen. The were knowledgeable and extremely helpful, was my first time there and would recommend them. More