Hyundai of Auburn

AJ has sold us 2 cars now. He is always very helpful. He was a tremendous help when we were looking for my daughter’s car. We called him and told him what we was looking for an He is always very helpful. He was a tremendous help when we were looking for my daughter’s car. We called him and told him what we was looking for and in what price range and he had some options for us when we got there. More

The staff at the dealership was great. They were kind and considerate and met all my needs. They were kind and considerate and met all my needs. More

This is the second car I have bought from Rob Ray! He makes the process simple and pleasant. He makes the process simple and pleasant. More

Said I would be there at 9am nothing was done still took over 3 hours over 3 hours More

Fantastic and smooth experience! We were able to get set on a vehicle that met our needs and fit within our budget! Thank you Rob Ray and Hyundai of Auburn! We were able to get set on a vehicle that met our needs and fit within our budget! Thank you Rob Ray and Hyundai of Auburn! More

I was not expecting the incorrect OTD price I was quoted prior to the visit. prior to the visit. More

AJ is the best sales guy ever i met when i buy car. I had problems with my financing, however, Juan and AJ was trying their best to accomplish my demand. I'm fully satisfied until now. I'd lik I had problems with my financing, however, Juan and AJ was trying their best to accomplish my demand. I'm fully satisfied until now. I'd like to suggest my friend to have a chance to purchase with AJ. I'm now planning to buy my 2nd car also from AJ. used one. More

This dealership is AWESOME, very professional and friendly. Rob Ray truly deserves more than 5 stars, he came highly recommended by my sister Sabrina Spinks. I couldn’t have had an easier process whe friendly. Rob Ray truly deserves more than 5 stars, he came highly recommended by my sister Sabrina Spinks. I couldn’t have had an easier process when buying a truck. I will definitely be back and I’ll be looking for Mr. Rob so don’t you go anywhere!! More

We love Hyundai of Auburn. We have purchased 4 vehicles from this dealership. Nancy is the best salesperson. We will not go anywhere else. Juan was amazing to work with on the We have purchased 4 vehicles from this dealership. Nancy is the best salesperson. We will not go anywhere else. Juan was amazing to work with on the financial side. The staff at Hyundai are friendly. More

Be extra cautious when buying from this dealer! Kevin was friendly, helpful, and spent a lot of time assisting me with the purchase and financing. I appreciate his effort as a salesperson. Unf Kevin was friendly, helpful, and spent a lot of time assisting me with the purchase and financing. I appreciate his effort as a salesperson. Unfortunately, the overall dealership experience was disappointing. I had an appointment scheduled with Mr. Rob, but he was not available, and the process was handled by Kevin. The vehicle had visible dust and about 45 miles on it before the test drive. After the car was washed and the paperwork was completed, I noticed a dent. I was told it would be repaired, but after multiple follow‑ups over the next 2–3 weeks, I was informed the part could not be fixed and that it was considered a Hyundai manufacturing issue. There was also visible trunk door misalignment, which I was told was “common.” During a long trip, another Hyundai dealer questioned whether the car had been in an accident due to panel misalignment and identified a charging port door issue. Although they agreed it required repair, the necessary parts were on backorder. I was also told that a mandatory $499 fee was added because a “ceramic coating” was already applied to all vehicles and could not be removed; however, the product applied was Permaplate, not a true ceramic coating, which made this explanation misleading. Combined with other dealer‑added items totaling approximately $2–3k, this added to the frustration. Overall, this experience felt like taking delivery of a vehicle that needed multiple fixes, rather than a brand‑new car. While Kevin did his job well, the post‑sale support, communication, and transparency were poor. More