
Hyundai of Auburn
Auburn, AL
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Our sales rep, Ms. Rita Howard, was very professional, knowledgeable, and genuinely a nice person. It was a low stress experience, and the rest of the team was excelle Rita Howard, was very professional, knowledgeable, and genuinely a nice person. It was a low stress experience, and the rest of the team was excellent as well. Definitely worth the drive from Montgomery. More
Worst service department! Be warned! You will be disappointed in the length of time for an appointment, the competence of the personnel, and the lack of empathy shown to you Be warned! You will be disappointed in the length of time for an appointment, the competence of the personnel, and the lack of empathy shown to you as a customer. Kept car for 3 1/2 WEEKS and said nothing was wrong. Insisted they investigate further. Still they said nothing wrong. Picked it up and drove 2 blocks where car proceeded to stutter and completely stall in traffic on Opelika Rd. Bought my own code scanner and it revealed a bad crankshaft position sensor. Called to request they take it in quickly to repair since I had diagnosed it. Keep in mind, we were without the car for almost a month. Their response? You have to get back in queue! Another 2 weeks before we can even look at it. Ridiculous! And my family has purchased 4 new Hyundais! We have been loyal customers. Never again. More
Nancy was such a pleasure to deal with! She made things as easy and smooth as I have ever had when purchasing a car. She knew I was on a timeline since I had totaled my car, and needed to b She made things as easy and smooth as I have ever had when purchasing a car. She knew I was on a timeline since I had totaled my car, and needed to be in a new car ASAP. Easiest and best service I have ever received when purchasing a car. My family will definitely be purchasing our cars moving forward from Nancy! More
My sales rep name was Ryan Alexander and he was very professional and courteous. The dealership lobby was very clean and the lot had a real good inventory. professional and courteous. The dealership lobby was very clean and the lot had a real good inventory. More