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Hyundai of Cool Springs
Franklin, TN
1,466 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,466 reviews
August 04, 2026
They were very courteous and asked a lot of questions ip front in order to understand what I really wanted. They had the exact car I was looking for in stock and worked with me on delivery. James Haynes w front in order to understand what I really wanted. They had the exact car I was looking for in stock and worked with me on delivery. James Haynes was my salesman and he was very professional and yet fun to work with. We were not in the market to purchase that day as we were on a fact seeking mission. James made us very comfortable as well as the sales manager. More
by Susi
Employees Worked With
Other Employees :
Doug kaufman,Dillon Waggoner birh five stars
August 01, 2026
Easy to work with, super friendly, no pressure and just a great experience overall. Highly recommend! great experience overall. Highly recommend! More
by toweegail
July 31, 2026
Dillon at Hyundai of Cool Springs Honda always greets us with a smile and goes above and beyond to take care of us. We are thankful that there are still people that are fair and actually care about their cu with a smile and goes above and beyond to take care of us. We are thankful that there are still people that are fair and actually care about their customers. More
by A Latham
Employees Worked With
Five stars for Dillon in the service department
July 31, 2026
From the very beginning, I felt like they listened. I never felt like just another sale or another number. They took the time to understand what my family needed, answered every question with patience, I never felt like just another sale or another number. They took the time to understand what my family needed, answered every question with patience, and genuinely cared about finding the right solution. More
by GraceAnn
Employees Worked With
Other Employees :
JJ, Catie, and Tanner in the service department were also phenomenal
July 30, 2026
Exceptional service. Professional while still providing the "care" in customer care. Dillion was a huge help. I'll be back whenever I need more service. Professional while still providing the "care" in customer care. Dillion was a huge help. I'll be back whenever I need more service. More
by Chris A
Employees Worked With
dillion
July 29, 2026
Sales department treats you as a honored guest and other sales reps are very friendly,even when they are not your sales person. My salesman was Shane Walsh who handled the transaction professionally. This w sales reps are very friendly,even when they are not your sales person. My salesman was Shane Walsh who handled the transaction professionally. This was my 3rd Hyundai from this dealership. More
by HARVEYANDMARYLOU
March 30, 2026
My husband and I recently made a purchase at Hyundai of Cool Springs. Our sales specialist, James Haynes, made our car buying experience the BEST ever. James was so professional and a “no pressure” kind o Cool Springs. Our sales specialist, James Haynes, made our car buying experience the BEST ever. James was so professional and a “no pressure” kind of sales specialist. He seemed to treat his clients with the upmost respect and was so genuine. His philosophy of “ treat others as you would want to be treated” was certainly the favorable experience that we received. We will most definitely recommend James to our family and friends!!!! More
by Ahdson
Employees Worked With
March 21, 2026
Friendly and comfortable environment. I would definitely recommend a stop here if you're shopping for a car. I would definitely recommend a stop here if you're shopping for a car. More
by Jajordanforut
March 16, 2026
I took my car in for an inspection and they found 5 recalls that needed to be taken care of . Not only did they do this in a timely manner but I also received a loaned vehicle that was outstanding. I e recalls that needed to be taken care of . Not only did they do this in a timely manner but I also received a loaned vehicle that was outstanding. I enjoyed the service , customer service && literal hands on experience . The entire staff is exceptionally knowledgeable, professional and great to work with . 10/10 experience. More
by Alexis
