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Hyundai of Cool Springs
Franklin, TN
1,459 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,459 reviews
March 07, 2017
Easy Lease Deal! This was the easiest deal I have ever experienced buying/leasing a car. Staff were great to deal with and they understood what I was looking for! This was the easiest deal I have ever experienced buying/leasing a car. Staff were great to deal with and they understood what I was looking for! More
by dtmu89
Verified CustomerEmployees Worked With
Oscar Benavides
March 06, 2017
Outstanding Buying Experience Hyundai of Cool Springs is a great place to buy a car. We just bought our second Hyundai there. They are knowledgeable about their products and abou Hyundai of Cool Springs is a great place to buy a car. We just bought our second Hyundai there. They are knowledgeable about their products and about the competitor's product and will clearly and objectively tell you the differences. They will be fair about the pricing, including listing clearly all the discounts that are offered...not bundling them into some confusing bulk price. They listen to what you want and will try to meet your needs in terms of price, features, and service. They have not tried to oversell us on either vehicle, including warranties, "doodads", etc. Both experiences have been reasonable in the amount of time that we have spent at the dealership. Their finance department is extremely efficient and conscious of its responsibility to complete the sale without adding extra time to the process. We have had bad experiences with their competition, and so we are very happy to have found such a wonderful dealership. Their service department is also excellent for after sale maintenance. More
by JLCOTTINGHAM
March 02, 2017
Great in every way! We are a Hyundai family and have been very pleased with the service we receive when coming to the dealership! Friendly, knowledgeable and thorough! Al We are a Hyundai family and have been very pleased with the service we receive when coming to the dealership! Friendly, knowledgeable and thorough! Always happy when I leave there. More
by twinklekd
Employees Worked With
Oscar Benavides
March 02, 2017
A happy Hyundai Owner!!! My Santa Fe is everything I knew it would be! It has such a great feeling when driving, everything is easy to locate and no need to take your eyes of My Santa Fe is everything I knew it would be! It has such a great feeling when driving, everything is easy to locate and no need to take your eyes off the road to do so! Bluetooth, Bluelink, voice dial with Siri, directions at the tip of your fingers. Since I'm directionally challenged (grin), my Navi system is the greatest! I never have to ask for directions or fear getting lost in strange areas or our of town. This girl LOVES her SANTA FE!! At the end of this survey it asks about other Dealerships visited, I went to the one in our town of Murfreesboro, TN , this was not on your questionaire. More
by stan9
Employees Worked With
The gentleman in the finance office!!, Oscar Benavides
February 26, 2017
Great Experience buying my Tucson Very professional dealership. Our sales rep did a great job discussing our needs and only showing cars that met them. The process of purchasing this Very professional dealership. Our sales rep did a great job discussing our needs and only showing cars that met them. The process of purchasing this Tucson was fast and efficient. Everyone in the dealership made sure we were comfortable with our purchase. Oscar did a great job of explaining all the features on our Tucson. It was a very good experience and I would highly recommend them More
by ejcubed
Employees Worked With
Oscar Benavides
February 24, 2017
S. Wenger - 2017 Sonata Sport Oscar was fantastic to work with! I walked into the dealership, was shown the perfect car and drove out with it 3 hours later. The whole lease transf Oscar was fantastic to work with! I walked into the dealership, was shown the perfect car and drove out with it 3 hours later. The whole lease transfer process was quick and easy. Thanks! More
by swenger23
Employees Worked With
Oscar Benavides
February 23, 2017
Mark kovaly. Getting out of a lease. Buying a Santa Fe. Like I said above. I was in a lease and looking to purchase. I did lots of homework online. When I came in I drove a couple vehicles and loved the Sa Like I said above. I was in a lease and looking to purchase. I did lots of homework online. When I came in I drove a couple vehicles and loved the Sandra Fe. Staff made an offer I was comfortable with. That's how it went :). More
by markkovaly
Employees Worked With
Oscar Benavides
February 22, 2017
EASIEST BUYING OF CAR EVER I talked with Craig Francis and told him what i wanted and two days later he had it at the dealership and I was driving it home-he made it the best ca I talked with Craig Francis and told him what i wanted and two days later he had it at the dealership and I was driving it home-he made it the best car buying experience I have ever had and when I get ready to buy another car he will be the person I call and i will tell anyone interested in purchasing a car to go and talk with him. He showed me everything about the car and got my phone linked for hands free-something I have never had done for me before. I was really dreading doing all this and it was really very easy and pleasant. More
by CINDY CRANFIELD
Employees Worked With
Craig Francis
February 19, 2017
Picture of good service I was impressd with my experience at this dealership. They made eery effort to see that my needs were addressed and met. I was give the opportunity t I was impressd with my experience at this dealership. They made eery effort to see that my needs were addressed and met. I was give the opportunity to consider several cars as options and the staff made sure that I had the opportunity to consider several cars. More
by mark80
Employees Worked With
Oscar Benavides
February 17, 2017
Decent experience Experience was okay, I got the car my family wanted, terms and deal were okay, but left with a sense that something was missing or I left something on Experience was okay, I got the car my family wanted, terms and deal were okay, but left with a sense that something was missing or I left something on the table. Would have preferred they were more straight-forward on price and what my options were. Instead I had to play the haggling game far too long. More
by brandon.severs
Employees Worked With
Grant Logan
