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Hyundai of Cool Springs
Franklin, TN
1,459 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,459 reviews
January 12, 2017
Wonderful first car experience! Oscar and the staff at Hyundai of Cool Springs were very friendly and knowledgeable about the Hyundais I was interested in. Oscar eventually steered m Oscar and the staff at Hyundai of Cool Springs were very friendly and knowledgeable about the Hyundais I was interested in. Oscar eventually steered me in the direction of a new 2016 Accent that best fit me and my car needs! Would definitely recommend as a dealership to anyone. More
by goldenlove
Employees Worked With
Oscar Benavides
January 11, 2017
Unexpected New Car I was not looking for a car but after the accident one needed. They made my car buying experience easy and comfortable. They did not pressure me to ge I was not looking for a car but after the accident one needed. They made my car buying experience easy and comfortable. They did not pressure me to get more than I wanted/needed in car options or extra warranties. They were up front about any incentives or discounts, unlike other dealerships I went to. Overall it was a great experience. More
by lmalcolm
Verified CustomerEmployees Worked With
Craig Francis
January 10, 2017
New car Oscar was very helpful finding the perfect car for me to buy. It was a great first experience buying a car. Everyone I encountered was very friendly a Oscar was very helpful finding the perfect car for me to buy. It was a great first experience buying a car. Everyone I encountered was very friendly and helpful. More
by courtney-lanier
Employees Worked With
Oscar Benavides
January 07, 2017
Awesome Experience Corey is a great salesperson and takes his time explaining things to people. No matter how much they don't understand he finds a way to make it work f Corey is a great salesperson and takes his time explaining things to people. No matter how much they don't understand he finds a way to make it work for them. Mark Salvino was also very helpful when it came to the finance side of things. More
by bjmoore
January 06, 2017
Great Salesman and Loan Manager Craig and Mark were great. They explained everything to me very throughly and took the time needed for me to be completely taken care of. Thank you! Craig and Mark were great. They explained everything to me very throughly and took the time needed for me to be completely taken care of. Thank you! More
by mist.bass
January 06, 2017
TUSON SUV I was very satisfied with Oscar and how he treated my husband & myself - We will purchase our next Hyundai with your dealership - Thank You and have a I was very satisfied with Oscar and how he treated my husband & myself - We will purchase our next Hyundai with your dealership - Thank You and have a Great 2017 More
by CPETYAK
Employees Worked With
Oscar Benavides
January 06, 2017
G80 I am super happy Just the perfect car shopping experience I have ever had I will definitely push people your way It great to see customer service still matters Just r Just the perfect car shopping experience I have ever had I will definitely push people your way It great to see customer service still matters Just remember you can"t buy Loyalty More
by cafields122
Employees Worked With
Financial young lady, Oscar Benavides
January 05, 2017
Hyundai buying experience review Oscar the salesman was great and very professional and helpful--big personality! The manager was very kind and friendly to my husband and me also, an Oscar the salesman was great and very professional and helpful--big personality! The manager was very kind and friendly to my husband and me also, and we were equally pleased by the professional yet friendly way our payment and service options were explained to us in the "business" department, although we do not remember that gentleman's name. More
by betsy.piper
Employees Worked With
Oscar Benavides
December 31, 2016
A Great Team Who Made Leasing a Car Fun Yesterday, I leased a scarlet red 2017 Hyundai Sonata Sport Turbo. What a great car! I had previously had a great sports car with a lot of power and t Yesterday, I leased a scarlet red 2017 Hyundai Sonata Sport Turbo. What a great car! I had previously had a great sports car with a lot of power and terrific handling. I thought I wouldn't find a car in my price range that I would love, but the guys at HCS found me the perfect car. Joe (the salesman) was absolutely lovely to work with. No pressure, just a great listener who matched me with my ideal car. He was kind and knowledgeable and there to help me. Jean Curtis, the manager, was a lot of fun to negotiate with. Charming and funny, he never gave me that annoyed feeling that one sometimes gets in this process, feeling like a dealer is pressuring you to sign off now, and at a high price. Of course he made it clear he wanted me to lease the car that day, but he was friendly. He worked hard to get me to the price I was comfortable with and was more than generous with my trade. Mark, in finance, explained all of the paperwork and made the process as quick, clear, and painless as possible. Finally, Craig (another salesman) was terrific to work with on showing me all of the features and fun gadgets in my car. He was knowledgeable and efficient and completely hilarious! I highly recommend the team at Hyundai Cool Springs. Thanks, guys!!! More
by KMK
December 29, 2016
Outstanding Customer Seevice Corey was an awesome salesperson and did an overall excellent job with us. I will definitely send customers his way. He took his time with us and ensu Corey was an awesome salesperson and did an overall excellent job with us. I will definitely send customers his way. He took his time with us and ensured all our questions and concerns were addressed. More
by sweettey
Employees Worked With
Corey Carpenter
