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Hyundai of Cool Springs
Franklin, TN
1,459 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,459 reviews
November 06, 2015
Oscar es GENIAL!!!! My experience at the dealership was awesome. Third car I've gotten from them. I will definitely recomend this dealership and salesman to anyone who as My experience at the dealership was awesome. Third car I've gotten from them. I will definitely recomend this dealership and salesman to anyone who asks. More
by TANKPD
Verified CustomerEmployees Worked With
Oscar Benavides
November 05, 2015
Great Experience This has been a really good experience purchasing from Hyundai Cool Springs. The sales person was very friendly, honest and not pushy at all. The ma This has been a really good experience purchasing from Hyundai Cool Springs. The sales person was very friendly, honest and not pushy at all. The manager was great... able to address the concerns and particular needs that I had quickly and efficiently. The customer service was so good here that I went back a few days later and purchased another new car from them. More
by ENDAMUR
Employees Worked With
Thomas Pacconi, Jason Leslie
November 03, 2015
Great customer service Oscar is a great salesman! He help me get the car I need with the payment I was happy with. Everyone at Hyundai of Cool Springs is great!!! Definit Oscar is a great salesman! He help me get the car I need with the payment I was happy with. Everyone at Hyundai of Cool Springs is great!!! Definitely would recommend if you need a car please check this dealership out and ask for Oscar! More
by Mepoteete51
November 03, 2015
Excellent car purchase experience Oscar Benavides is a straight shooter and cuts through all the clutter. He treats you with a businesslike respect. Added bonus: Oscar has a great s Oscar Benavides is a straight shooter and cuts through all the clutter. He treats you with a businesslike respect. Added bonus: Oscar has a great sense of humor! You will like him too! More
by willyb
November 01, 2015
Selling a used car as new! The owner/manager stated that they have a 2016 "new" demo car that his wife had been driving. It had over 3,000 miles on it. I have a quote (worksheet The owner/manager stated that they have a 2016 "new" demo car that his wife had been driving. It had over 3,000 miles on it. I have a quote (worksheet) for the vehicle VIN KM8SRDHFXGU135998 in hand from the dealer stating that the mileage is 0 and the car is NEW. According to the dealership, Hyundai does not allow them to sell these vehicles as demo's, so they cannot discount the vehicle. Had I bought a "New" vehicle there, drove it 3,000 miles, and then brought it back to trade in, I would bet they would call that a USED vehicle. Granted, the car has never been titled, therefore technically it is new, but realistically it is not. My wife and I wasted over 2 hours of our time. Don't waste yours! Our salesman, Karl was actually a nice guy. I wish I could say the same for the rest. More
by Unsatisfied
Employees Worked With
Josh Armstrong
October 31, 2015
Repeat Customer This is our second lease purchase with Hyundai of Cool Springs and we couldn't imagine going anywhere else. We have been nothing but pleased with our This is our second lease purchase with Hyundai of Cool Springs and we couldn't imagine going anywhere else. We have been nothing but pleased with our automobiles and the service we have received from everyone at the dealership, especially Oscar Benavides. We considered going to a dealership closer to our home but Oscar's superior service cannot be beat! More
by PALMEIRARENEE
Employees Worked With
Oscar Benavides
October 27, 2015
Such an smooth process! Came in to town for a quick trip and to buy a car, the dealership made this such a smooth process from picking out the car to financing. Thanks for t Came in to town for a quick trip and to buy a car, the dealership made this such a smooth process from picking out the car to financing. Thanks for the wonderful experience! More
by ASHLEY.DWIRE
Employees Worked With
Karl Willadsen
October 26, 2015
Good Experience This was a good buying experience. Sales person was very knowledgeable and helpful. Car performed as we expected. We would shop at this location again This was a good buying experience. Sales person was very knowledgeable and helpful. Car performed as we expected. We would shop at this location again. More
by DOUGLAS_AKERS
Employees Worked With
Craig Francis
October 24, 2015
"There is such a thing as a great auto buying experience." We are made welcome by the staff, whether is Oscar calling to check up on my car and family, the experience of the finance (Mark) department, and the We are made welcome by the staff, whether is Oscar calling to check up on my car and family, the experience of the finance (Mark) department, and the people in the service department to us are all FIVE Star. This is why we drive 40 miles to get the REAL customer service you can only hear about -- we get it here. -- Mr. & Mrs. Harris Goodlettsville TN More
by PRESHIASMUSIC
October 23, 2015
Great Staff, Could have used more post-purchase follow up Bruce is wonderful. He is personable, straight forward, and well-informed. I may not have bought a Hyundai, if he was not my salesman, and I love the Bruce is wonderful. He is personable, straight forward, and well-informed. I may not have bought a Hyundai, if he was not my salesman, and I love the car I bought. Everything went great through the purchasing process. My only critique is that after the purchase, hearing back from the staff was not as easy as prior to the purchase. More
by KFW3218
Employees Worked With
