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Hyundai of Cool Springs
Franklin, TN
1,459 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,459 reviews
March 29, 2015
Helpful and Friendly Staff When I came in the door I told the sales associate, Oscar Benavides, that I wanted the most affordable car they had and without hesitation he told me When I came in the door I told the sales associate, Oscar Benavides, that I wanted the most affordable car they had and without hesitation he told me their 2 most affordable cars. I chose which car I wanted after looking at them and then he had me out the door within 30 to 45 minutes. No one tried to push any extra charges on me, they just showed me my options and I picked the one that suited me best. This is a great dealership with great management and employees and I would recommend them to anyone. Also, I love my car! More
by kstat
Employees Worked With
Oscar Benavides
March 25, 2015
Great experience! I had a great experience with this dealership. I was never pressured into buying and Oscar went to great lengths to make sure I was given the best pri I had a great experience with this dealership. I was never pressured into buying and Oscar went to great lengths to make sure I was given the best price and finance options. After I'd purchased my 2015 Sonata he made sure I fully understood how everything worked. Great guy was very helpful. More
by Zach Baker
Employees Worked With
Oscar Benavides
March 23, 2015
Great Experience My experience was much more pleasant than I expected. My experience was much better than when I purchased my last vehicle at another dealer. There w My experience was much more pleasant than I expected. My experience was much better than when I purchased my last vehicle at another dealer. There was no pressure and I drove away happy. I would definitely reccomend Hyunday of Cool Springs to my friends. More
by tkeele
March 23, 2015
Working with Oscar was an extreme pleasure! Working with Oscar was a pleasure! He was able to work within my budget. At no time did I feel pressured like you do at most car dealerships. I wil Working with Oscar was a pleasure! He was able to work within my budget. At no time did I feel pressured like you do at most car dealerships. I will highly recommend him to anyone that is looking for a new vehicle! More
by swise123
Employees Worked With
Oscar Benavides
February 26, 2015
Excellent job Found just the car a wanted quickly and provided pricing to get the deal done. Car was delivered on time. Best car I have ever owned including Mercede Found just the car a wanted quickly and provided pricing to get the deal done. Car was delivered on time. Best car I have ever owned including Mercedes, BMW and many others. More
by fwm
Employees Worked With
Oscar Benavides
January 24, 2015
How YOU can Find FIVE Star-Wonderful and Rare When you go back to a car dealership it's because of reputation and satisfaction. That is why my wife and I have purchased our third vehicle at this d When you go back to a car dealership it's because of reputation and satisfaction. That is why my wife and I have purchased our third vehicle at this dealership. It starts at the Top with Leadership and finds its way all the way down from sales, financing and service departments. Every aspect of our relations with Hyundai of Cool Springs is satisfying. I have told so many about this dealership and I am confident that you will find it just as amazing. When you hear words like commitment and dedication that is what you will experience. To say that a car dealership cares seems odd, but this one is different. Thanks Hyundai of Cool Springs Team for such a wonderful experience! More
by Votts
Employees Worked With
Other Employees :
Ryan Dunning, Frank Odrobina, Thomas Pacconi, Jason Leslie
January 21, 2015
New Vehicle Purchase Just purchased second new Hyundai from Hyuandi of Cools Springs. I purchased a Genesis in 2011 and received outstanding service and was very pleased Just purchased second new Hyundai from Hyuandi of Cools Springs. I purchased a Genesis in 2011 and received outstanding service and was very pleased with the sale and service I have received for the past four years. Today I traded in my beloved Genesis for a Santa Fe and received the same outstanding service that I continue to receive from this dealership every time. They truly work hard to make sure you get the best deal and are satisfied with your purchase as well as try to meet the requests that you have regarding your purchase. I definitely recommend them to anyone who is in the market for a Hyundai vehicle...Excellent buying experience both times! More
by mswader
January 19, 2015
Friendly and personable with great service orientation. My wife met him on a flight to NC, passed her a card, went to dealership 2x, bought a car on 2nd visit Saturday and pick the car up this Wednesday. My wife met him on a flight to NC, passed her a card, went to dealership 2x, bought a car on 2nd visit Saturday and pick the car up this Wednesday. More
by AP
Employees Worked With
Oscar Benavides
January 04, 2015
professional & helpful, the dealership did not have specific car i was looking but even during christmas week he found the car and delivered it in 3 days & helpful, the dealership did not have specific car i was looking but even during christmas week he found the car and delivered it in 3 days More
by acustomer
January 02, 2015
Great Buying Experience Buying a car from Oscar was a great experience. I got the price and the car I wanted. But, the best part was that Oscar worked harder after the sale Buying a car from Oscar was a great experience. I got the price and the car I wanted. But, the best part was that Oscar worked harder after the sale to make sure my BlueLink was set up correctly. Many salesmen forget who you are after they close the sale. I highly recommend Oscar! More
by None
