
Hyundai of Cool Springs
Franklin, TN
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1,448 Reviews of Hyundai of Cool Springs
Outstanding Buying Experience Hyundai of Cool Springs is a great place to buy a car. We just bought our second Hyundai there. They are knowledgeable about their products and abou Hyundai of Cool Springs is a great place to buy a car. We just bought our second Hyundai there. They are knowledgeable about their products and about the competitor's product and will clearly and objectively tell you the differences. They will be fair about the pricing, including listing clearly all the discounts that are offered...not bundling them into some confusing bulk price. They listen to what you want and will try to meet your needs in terms of price, features, and service. They have not tried to oversell us on either vehicle, including warranties, "doodads", etc. Both experiences have been reasonable in the amount of time that we have spent at the dealership. Their finance department is extremely efficient and conscious of its responsibility to complete the sale without adding extra time to the process. We have had bad experiences with their competition, and so we are very happy to have found such a wonderful dealership. Their service department is also excellent for after sale maintenance. More
A happy Hyundai Owner!!! My Santa Fe is everything I knew it would be! It has such a great feeling when driving, everything is easy to locate and no need to take your eyes of My Santa Fe is everything I knew it would be! It has such a great feeling when driving, everything is easy to locate and no need to take your eyes off the road to do so! Bluetooth, Bluelink, voice dial with Siri, directions at the tip of your fingers. Since I'm directionally challenged (grin), my Navi system is the greatest! I never have to ask for directions or fear getting lost in strange areas or our of town. This girl LOVES her SANTA FE!! At the end of this survey it asks about other Dealerships visited, I went to the one in our town of Murfreesboro, TN , this was not on your questionaire. More
Great in every way! We are a Hyundai family and have been very pleased with the service we receive when coming to the dealership! Friendly, knowledgeable and thorough! Al We are a Hyundai family and have been very pleased with the service we receive when coming to the dealership! Friendly, knowledgeable and thorough! Always happy when I leave there. More
Great Experience buying my Tucson Very professional dealership. Our sales rep did a great job discussing our needs and only showing cars that met them. The process of purchasing this Very professional dealership. Our sales rep did a great job discussing our needs and only showing cars that met them. The process of purchasing this Tucson was fast and efficient. Everyone in the dealership made sure we were comfortable with our purchase. Oscar did a great job of explaining all the features on our Tucson. It was a very good experience and I would highly recommend them More
S. Wenger - 2017 Sonata Sport Oscar was fantastic to work with! I walked into the dealership, was shown the perfect car and drove out with it 3 hours later. The whole lease transf Oscar was fantastic to work with! I walked into the dealership, was shown the perfect car and drove out with it 3 hours later. The whole lease transfer process was quick and easy. Thanks! More
Mark kovaly. Getting out of a lease. Buying a Santa Fe. Like I said above. I was in a lease and looking to purchase. I did lots of homework online. When I came in I drove a couple vehicles and loved the Sa Like I said above. I was in a lease and looking to purchase. I did lots of homework online. When I came in I drove a couple vehicles and loved the Sandra Fe. Staff made an offer I was comfortable with. That's how it went :). More
EASIEST BUYING OF CAR EVER I talked with Craig Francis and told him what i wanted and two days later he had it at the dealership and I was driving it home-he made it the best ca I talked with Craig Francis and told him what i wanted and two days later he had it at the dealership and I was driving it home-he made it the best car buying experience I have ever had and when I get ready to buy another car he will be the person I call and i will tell anyone interested in purchasing a car to go and talk with him. He showed me everything about the car and got my phone linked for hands free-something I have never had done for me before. I was really dreading doing all this and it was really very easy and pleasant. More
Picture of good service I was impressd with my experience at this dealership. They made eery effort to see that my needs were addressed and met. I was give the opportunity t I was impressd with my experience at this dealership. They made eery effort to see that my needs were addressed and met. I was give the opportunity to consider several cars as options and the staff made sure that I had the opportunity to consider several cars. More
Decent experience Experience was okay, I got the car my family wanted, terms and deal were okay, but left with a sense that something was missing or I left something on Experience was okay, I got the car my family wanted, terms and deal were okay, but left with a sense that something was missing or I left something on the table. Would have preferred they were more straight-forward on price and what my options were. Instead I had to play the haggling game far too long. More
car bought a Tucson traded a tucson, kept my payments the same, bought protection plan, will keep bringing it to service. Wish you had a better detail dep bought a Tucson traded a tucson, kept my payments the same, bought protection plan, will keep bringing it to service. Wish you had a better detail dept to keep it clean. would be wiling to pay extra for it More