
Hyundai of Cool Springs
Franklin, TN
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1,448 Reviews of Hyundai of Cool Springs
Great Place to Buy a Car I have been buying and trading cars for over 50 years. This was the best buying/trading experience I ever had. If you like doing fact based negotiatio I have been buying and trading cars for over 50 years. This was the best buying/trading experience I ever had. If you like doing fact based negotiations over the internet this is the place to go. We negotiated the sale price of the new car and the trade value of my old car over the course of a week, exchanging appropriate information. The deal we reached was definitely to my satisfaction and made it worthwhile to drive from out-of-state to TN to get the car. There were no last minute negotiations when I arrived and all was as agreed. Everyone we saw at the dealership was very friendly and courteous. We love our new Azera!. More
Santa Fe We received an excellent buying experience and outstanding service. I highly recommend Oscar and Hyundai of Cool Springs. Could not be happier with o We received an excellent buying experience and outstanding service. I highly recommend Oscar and Hyundai of Cool Springs. Could not be happier with our new Santa Fe. More
Service was pleasant Oscar did a great job explaining the functionality of all the models we were interested in and was helpful all the way thru to purchase. Oscar did a great job explaining the functionality of all the models we were interested in and was helpful all the way thru to purchase. More
Two New Cars! Oscar did a great working my wife and I on purchasing two new vehicles. I originally went in for an oil change and ran into Oscar. After a friendly Oscar did a great working my wife and I on purchasing two new vehicles. I originally went in for an oil change and ran into Oscar. After a friendly conversation, he offered to let me know the trade in value of my car plus went over the incentives on the 2016 closeouts. The end result was I ended up trading in my 2012 Sonata Hyrbid for the 2016 Azera and then purchased the 2016 Tucson for my wife. Oscar was great to work with and patient working through the process. No high pressure sales tactics, which would have turned me off. More
Genesis Professionalism I found the people easy to access, get the information that I wanted and professional in their approach. Each encounter was very respectful of my ti I found the people easy to access, get the information that I wanted and professional in their approach. Each encounter was very respectful of my time and not an exercise in waiting. More
Same great service as always! Superb follow up from Hyundai his visit was for a follow up to an issue that Hyundai has been working with me and the dealer to solve since fall 2016 to correct a problem with the his visit was for a follow up to an issue that Hyundai has been working with me and the dealer to solve since fall 2016 to correct a problem with the BlueLink app and our 2016 Equus. Hyundai's representatives have been in touch with me regularly over the last few months (can't say I've ever had that level of service from another manufacturer), and they let me know they had come up with a fix and were contacting Hyundai of Cool Springs to let me know when the parts arrived so we could set an appointment. A few days later, the service mamager Tim called me, the appointment was set, the car was brought in on a Tuesday, I was provided a loaner, and on Wednesday I picked the car up and the issue was fixed! Great follow up from Hyundai and the usual great service from Hyundai of Cool Springs! This is why we've purchased 3 Hyundai vehicles in the last 4 years from Hyundai of Cool springs. These folks are THE BEST we've ever dealt with, hands down, from sales and service and every other aspect! ! More
Our best experience purchasing a new vehicle We purchased a 2017 Hyundai Sonata Hybrid. It was one of the best experiences we've had purchasing an automobile. All of the personnel were very helpf We purchased a 2017 Hyundai Sonata Hybrid. It was one of the best experiences we've had purchasing an automobile. All of the personnel were very helpful. Our salesperson was very knowledgeable and took time to explain the complex features of this car. We would certainly recommend Hyundai of Cool Springs to any of our friends interested in a new car. More
Very helpful. Oscar was a lovely gentleman who helped us with a car purchase that started a year ago with our son! No pressure what so ever. Oscar was a lovely gentleman who helped us with a car purchase that started a year ago with our son! No pressure what so ever. More
New to Tennessee Nashville has outgrown it roads, and has poor road planning. I hope my Sonata carries me safely through the rest of my time here. The car has great st Nashville has outgrown it roads, and has poor road planning. I hope my Sonata carries me safely through the rest of my time here. The car has great styling, and I am happy I was able to get a great car at the end of the year sales. More
Wonderful first car experience! Oscar and the staff at Hyundai of Cool Springs were very friendly and knowledgeable about the Hyundais I was interested in. Oscar eventually steered m Oscar and the staff at Hyundai of Cool Springs were very friendly and knowledgeable about the Hyundais I was interested in. Oscar eventually steered me in the direction of a new 2016 Accent that best fit me and my car needs! Would definitely recommend as a dealership to anyone. More