Hyundai of Cool Springs

"Bowtie" Jon Garrett was a pleasure to work with. The information he provided was clear and complete. I learned more from him about the Sonata in a brief three minute conversation than from all with. The information he provided was clear and complete. I learned more from him about the Sonata in a brief three minute conversation than from all the salespeople in different dealerships over the course of several days. The price he quoted on the phone remained the price when we arrived at the dealership, no games, completely professional. Moreover, along with being a professional, John was warm and friendly and seemed as excited as my husband and I were about finding just the right car. You couldn't find a more enthusiastic salesman. I highly recommend John Garrett. We also worked with Mike Thompson on the financial side. A really nice man with a no pressure way about him. He worked hard to accommodate our requests. We left feeling comfortable with all our choices. Overall, I think this is a great dealership. Next car, I'll be giving John a call. More

Everyone has been amazing since the first time I walked in the dealership. Every person I came in connect with from John, Mark, Freddie, and Mannie have been the best to deal with. I am looking forward to in the dealership. Every person I came in connect with from John, Mark, Freddie, and Mannie have been the best to deal with. I am looking forward to sending many of my friends to this dealership. More

For a new 2013 car and after a month three out of four tires had defects and cause a blow out and when I called the dealership their service dept. gave me the run around telling me its not their problem a tires had defects and cause a blow out and when I called the dealership their service dept. gave me the run around telling me its not their problem and to call the tire company and when I called them they told me to call the dealership because it was a new car and they will do the warenty thru them so I called the dealership back and they told me they would not help me and hung up the phone so I call another Hyundia dealership and they sent a tow truck to my place and they are taking care of the problem with the tires for me. The sales department is really good but the service department doesn't like to do their job and like to call customers liers and treat you like a bum! More

Car has everything I wanted. John was very friendly and knew everything about the car. The dealership had the car I wanted delivered quickly and I got in and out fast knew everything about the car. The dealership had the car I wanted delivered quickly and I got in and out fast More

Oscar was very friendly, honest and helpful. I had a very good experience here at Hyundai of Cool Springs and will recommend this location to anyone looking for a new Hyundai. Thanks again for the very very good experience here at Hyundai of Cool Springs and will recommend this location to anyone looking for a new Hyundai. Thanks again for the very courteous and professional manner in which the whole transaction was handled. I am enjoying my new car immensely! More

After making initial contact through the internet, Oscar called and emailed me within 30 minutes. We scheduled an appointment to look at the cars I was interested the next day. When we arrived at the deal called and emailed me within 30 minutes. We scheduled an appointment to look at the cars I was interested the next day. When we arrived at the dealership, Oscar had the cars ready to go. During our test drive We discussed the vehicle, price and finanacing options. When we got back to the dealership, the deal was drawn up and completed within 30 minutes. The prices was better than I had hoped (by $800) and we even got a better financing rate which enabled us to get a great monthly payment. The whole experience was exceptional. It was fast, easy, and stress free. We got a great car, at a great price, with a great experience. I would definelty reccommend this dealership. I bought here because a friend from work reccommended them. Best car buying experience ever. I am 50 and have bought a few cars in my day. More

I have come to expect "surprises" of the negative type when purchasing a new vehicle. Well, I have to say, in dealing with Hyundai of Cool Springs, the only surprises were of the positive n negative type when purchasing a new vehicle. Well, I have to say, in dealing with Hyundai of Cool Springs, the only surprises were of the positive nature! We drove 183 miles to buy our 2013 Elantra, and my wife and I were so pleased with their treatment, we would recommend them to others without reservation. And yes, we'd gladly drive that 183 miles for a future purchase! More

Wonderful experience and Tim did an outstanding job taking care of us and also showing us all the features of our new car. I would recommed him to my family and friends as he knows his products well a taking care of us and also showing us all the features of our new car. I would recommed him to my family and friends as he knows his products well and also is very good on follow up with his customers. Thanks again for a great experienct at Hyundai of Cool Springs! More

Great experience. Went to the Honda dealership in Franklin which was a complete mistake. They would not work with me at all and were very obvious in their tactics. I was treated like I was a dumb g Franklin which was a complete mistake. They would not work with me at all and were very obvious in their tactics. I was treated like I was a dumb girl. I tried Toyota of Cool Springs, but none of the sales ppl even seemed concerned with even looking at a car with me. Then I went to Hyundai of Cool Springs and what a huuuuge difference. Every person (from Tim to Mark) treated me like an intelligent human being as well as come across as genuinely friendly. None of the phony tactics there. Just a straight shooting organization as far as I can tell. I got the deal I was looking for with a great experience to top it. Would definitely shop there again when in the market. More