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Hyundai of Cool Springs
Franklin, TN
1,448 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,448 Reviews of Hyundai of Cool Springs
May 06, 2022
Joe Macke of Genesis Cool Springs is, hands down, the best car guy you could ever wish to deal with. He's honest, attentive, knowledgeable, customer driven and fun to work with. I have never had such an best car guy you could ever wish to deal with. He's honest, attentive, knowledgeable, customer driven and fun to work with. I have never had such an enjoyable car shopping experience in the 40 years I've been buying cars. Joe has a way to make you feel like you are his only customer and goes above and beyond on every detail. I cannot thank him enough. More
by snsarnold
Employees Worked With
Joe Macke
April 16, 2022
Hyundai of Cool Springs was accommodating to all of my needs and was prompt, efficient and thorough in caring for my car. needs and was prompt, efficient and thorough in caring for my car. More
by John
Employees Worked With
Freddy has always been your best customer service ambassador , Mike Pierce
April 09, 2022
This dealership was very helpful with finding us our new vehicle. They took all of our concerns into consideration. They did not try to fanangle us into something we didn't want. Ended up getting exactly wh vehicle. They took all of our concerns into consideration. They did not try to fanangle us into something we didn't want. Ended up getting exactly what we wanted. Jay and Joe worked together flawlessly when Jay had to step out. Congrats on the baby man. More
by Anthony.scott0625
Employees Worked With
Joe Macke, Jay Vallecillo
April 01, 2022
Working with this dealership was a pleasure. Joe was great, he helped me with getting the car I wanted with the features I requested. He has also be there when I have had any questions that I h Joe was great, he helped me with getting the car I wanted with the features I requested. He has also be there when I have had any questions that I have had regarding the technology of of the car and how certain things work. The experience with this dealership was great. More
by mimi53.dm
Employees Worked With
Joe Macke
March 09, 2022
Mechanics seem capable, but in the last 6 months two of my cars have spent 32 days in the dealers shop. First 14 days for one car, $700 and nothing fixed. Second 18 days for another car, $620 to replace tw my cars have spent 32 days in the dealers shop. First 14 days for one car, $700 and nothing fixed. Second 18 days for another car, $620 to replace two radiator hoses. Had to rent alternative transportation at $40/day for both visits. I can no longer afford to keep driving my 3 Hyundai Sonatas. More
by Troy Ward
Employees Worked With
James Falcone
March 08, 2022
This is my third car from Hyundai of cool springs. I highly recommend their team. Joe did a great job and is the kind of sales person you really hope for. Honest and to the point, I’ll be back for my I highly recommend their team. Joe did a great job and is the kind of sales person you really hope for. Honest and to the point, I’ll be back for my next car! More
by William.m
Employees Worked With
Mark Salvino, Craig Francis, Joe Macke, Eddie Fagan, Peyton Williams
February 08, 2022
Got a recall serviced on a trunk latch. The team was nice and quick to get the job done. They even topped of my fluids which was kind of them. Overall it was a great experience. and quick to get the job done. They even topped of my fluids which was kind of them. Overall it was a great experience. More
by stamps421
Employees Worked With
Mike Pierce
January 23, 2022
Joe was just amazing to work with! He found us exactly what we wanted and made the process easy and stress free! I would give him 10 stars if I could! Highly recommend! what we wanted and made the process easy and stress free! I would give him 10 stars if I could! Highly recommend! More
by Dawn Hasz
Employees Worked With
Joe Macke
January 21, 2022
Mr Falcone is very helpful and always pleasant. He goes Mr Falcone is very helpful and always pleasant. He goes the extra mile to make sure the customer is happy. Mr Falcone is very helpful and always pleasant. He goes the extra mile to make sure the customer is happy. More
by Tucker
Employees Worked With
James Falcone
