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Hyundai of Cool Springs

Franklin, TN

4.3
1,450 Reviews

201 Comtide Court

Franklin, TN

37067

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1,450 Reviews of Hyundai of Cool Springs

January 25, 2021

Always great service, I have never had a bad experience with this dealership. I have a 2012 Hyundai Sonata and they have always done my service. Great people. More

by Lillyj_1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pierce, Tim O'Leary, James Falcone
Jan 26, 2021 -

Hyundai of Cool Springs responded

We are so happy to read such a great review about Hyundai of Cool Springs! Please don't hesitate to reach out to us if there's anything more we can do!

January 25, 2021

The dealership is great I got my SUV at that Dealership paid cash = The service Dept. was not so good this time second time to come came in at 1:45 my App. was 2:00 it took two hours to change oil put More

by Rockmanpipe29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Henderson
Jan 28, 2021 -

Hyundai of Cool Springs responded

We appreciate all of your feedback about your experiences with us! We regret to learn your service took longer than expected, and hope to make your next visit a five star experience. Please don't hesitate to reach out to us if there's anything more we can do!

January 23, 2021

I just bought a 2021 Sante Fe with the assistance of Hannah and she was remarkable to work with! She answered our questions effortlessly and her easy going approach made the whole experience a very plea More

by rachelgideon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Hannah Puckett
Jan 25, 2021 -

Hyundai of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 22, 2021

Had a great experience purchasing a New Santa Fe at Hyundai of Cool Springs. Both sales people I worked with (Hannah and Greg) were professional and knowledgeable and Hannah spent extra time patiently More

by Ksharpe611
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Hannah Puckett, Greg Morgan
Jan 25, 2021 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 22, 2021

Hannah was a great salesperson. A real pleasure to do business with. She was very knowledgeable and very helpful. We would definitely recommend her to our friends. More

by doryville
Recommend Dealer
Yes
Employees Worked With
Hannah Puckett
Jan 25, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Hannah here at Hyundai of Cool Springs! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 20, 2021

Hannah is the best! She made everything so easy! I got a great price for my trade in. I would recommend her. She listened to what I wanted and needed in a vehicle. I wasn’t there long at all, which I always More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Puckett
Jan 21, 2021 -

Hyundai of Cool Springs responded

Kris, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly to Hannah. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2021

We had a very professional and friendly experience purchasing a vehicle from Hyundai Cool Springs. Kim did a fantastic job, made sure we understood the cars features, and answered all of our questions More

by persingere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Duncan
Jan 20, 2021 -

Hyundai of Cool Springs responded

Here at Hyundai of Cool Springs, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

January 19, 2021

This was a great car buying experience! Sandy was a pleasure to work with. She did a great job at listening to my needs, wants, and expectations. I will definitely recommend Hyundai of Cool Springs to More

by ac621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Knechtel
Jan 20, 2021 -

Hyundai of Cool Springs responded

Hello, we're thrilled to hear about your wonderful experience with us. Here at Hyundai of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

January 15, 2021

This was a great experience. Hannah listened to my needs and delivered to my expectations. I would highly recommend this dealership. You will be very happy. More

by dbonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Puckett
Jan 17, 2021 -

Hyundai of Cool Springs responded

We are so pleased that Hannah was able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Hyundai of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again!

January 10, 2021

Excellent service! Great sales! They are down to earth👍 There was no presure in sales person! Courtesy cleaned the car before I drove it off the home😊 Thank You! More

by Ginuwinefarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Knechtel
Jan 13, 2021 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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